Arboretum Estates Apartments

tenants who are experiencing the same thing. It's clear that they aren't taking this seriously enough. Living here has been a constant battle, and it's affecting my health and peace of mind. I strongly advise against moving into this apartment unless you enjoy sharing your space with unwanted creepy-crawlies. Avoid at all costs!

I understand if the maintenance team is behind because of all the work orders; however, that means work on hiring more people or figure out some type of solution. The team at the front desk act like they care, but doesn’t seem to have any type of urgency behind them. They will tell you they’ll follow up with you and don’t. I shouldn’t have to always go to the property manager for things to get done. Everything will seem all good and together when you first talk to someone about moving in or showing any type of interest but it’s nothing but a lot of miscommunication or no communication at all after the fact. It’s been nothing but a HEADACHE and STRESSFUL since moving here. The only positive thing is that we were able to deal with the property manager to get what we needed done. However, we shouldn’t have to go through the PM to always get things done for something as simple as a call back, follow up or even the maintenance team to come fix something that’s already either old, broken or thrown together. And if they see this review, please don’t comment saying to reach out to the leasing office to talk to someone about making it better because nobody will even answer the phone for that to happen or even really care.

that I needed to update my proof of insurance. Last November they installed super bright flood lights outside, one of which was pointed at my bedroom window, it wasn't great.

timely and efficiently. I would like to add that maintenance men or women are not just "handy men"! They are very skilled, knowledgeble people who work very hard to make our lives in our apartment homes, more comfortable. I thank and support the work that they do!