Move at your own risk! You’ve been warned
April 26, 2022 - Reseña de Apartments.com
An honest review of Solimar. I have been living here for two years and when we first moved in, it was good. The management was okay but things got done. Your requests got handled, your phone calls got answered, and your packages didn't get stolen. Then they replaced that management and it got worse, and now we have a whole new management company called "FPI Management" and they are the absolute worse. Your phone calls won't get answered, your requests will take weeks, they won't even let you into ...
the leasing office anymore without being vetted by a security guard, it has all gone downhill. They will increase their rent by $200 and decrease their customer service by 200%. Your packages are now being constantly stolen and nothing is being done about it, the front office refuses to be held accountable for it or propose a solution. The trash over flows, the transients walk in and out when they want because no one can figure out how to fix the gates, and there is no communication from the office to the residents when construction is happening. We used to love living here but now it's a headache and so disheartening to see Solimar turn out like this. Your apartment is not worth the rent anymore. I used to be able to put up with the loud cars on PCH and the constant noise from the dennys parking lot but when you add crappy customer service to that, it's just not worth it. I really hope this management changes for future residents, but for now, me and my little family are leaving this place. If you're looking for a new apartment, I suggest looking elsewhere.
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