The Hillcrest Apartamentos

pay for the water used by the complex's thirsty sprinkler system. - $25/mo for valet trash service, which is not optional. On top of a $35 waste bill. - Frequent water shut-offs varying from an hour, to as long as 12 hours. From Aug 5 thru Dec 11, there were 9 water shut-offs. - Steep CAM charges for common areas that are mostly neglected. It's unclear what these charges go towards, outside of mowing the lawns. -- Cleanliness -- - Stairwells are carpeted and are very rarely vacuumed. Let alone steamed. I can't remember the last time our hallway was cleaned. - Laundry room is consistently filthy, and the machines aren't regularly cleaned. Often filled with dog hair. - There's a "picnic bench" behind the main building that seems to be intended as a common space, but it's quite literally a trash pit. - The radiators in the apartments are covered by grates that make them impossible to clean. Ours are covered in a thick layer of dust that appears to be older than me. -- Security -- - There were two fires in the span of a few months this spring/summer. No alarm went off in the building, and no effort was made to reach out to tenants during or after either fire. - The garages and dumpsters are commonly inhabited by trespassers. We've come home several times to trespassers just sitting in the stairwell. -- Amenities -- - None to speak of. Pros: - Close to downtown - Friendly maintenance staff - Spacious - Recent renovations look nice, but were cheaply done and not comprehensive as it relates to the apartment as a whole. Windows and floors are rotting. The closer you get the worse it looks. Not surprised by how quickly this Pro turned into a Con... Our experience here in a nutshell. I doubt any of this will be addressed any time soon. Scroll down to reviews from the past 3+years, and you'll see the same issues being surfaced. Likely followed by a cookie-cutter reply from the owner.

every day walking from or to my apartment. I would do it myself, but I pay them for doing that! Dog poop is everywhere. Stairways in the backyard are even worse! This is disgusting! Garbage is not taking every day many many times, and cockroaches are happy! Internet connection is ridiculous! I've got Google fiber letters so many times, but I can't do it, because of management having a contract with Comcast. If you will not change it, I am going to submit a petition.

were countless other horror stories from our neighbors, and there was never any action taken. There are homeless people EVERYWHERE. There was always someone sleeping in the dumpsters, with legit CRACK pipes in there hands. IM NOT KIDDING. The lack of security ALONE should prevent you from living here. Not to mention the unbearable heat that you can never turn off in the winter, or when they decide to turn it off for weeks at a time, the unbearable cold. They are constantly turning off the water, with very little notice. We also had issues with cockroaches. All and all, please stay safe and pick somewhere else to live.

untruthful about repairs, saying that we received a new boiler when in fact we never did. I used to love this apartment, but sadly it has become unlivable.

the management finally turns on the boiler system for the heat the situation becomes far worse. The water always comes out brown and takes a bit of time to return to its almost clear state. The new management company is unwilling to work with you and unapologetic for their shortcomings. For example,when replacing a floor in an empty apartment on the ground level. Their team did not use proper ventilation and the fumes carried up through the top apartments reaching mine on the fourth floor. They had not given any of the tenants notice that they would be working on the unit beneath them. When returning home from work opened my door to a sick dog and a wave of fumes. I immediately called the emergency contact number as I checked my apartment to make sure that the fumes were not originating from my unit. When finally called back I was advised that the management's team staff had been working on the floors but did not opened any windows for the fumes to vent from the unit below. They advised me to open my windows and let it blow out. It was 45 degrees outside. I stayed in the house for about 30 minutes to open all my windows and see if the situation would improve. During that time my dog started to vomit continuously and I was forced to vacate my home. When I stopped in to address the issue the management said, "Well I don't know what to tell you we don't advise other tenants when we work on projects in other apartments." They we unwilling to admit fault and did not offer any type of solution. I am happy to verify any of this information and provide old utility bills that I have saved. Please feel free to contact me at happytoproveit@gmail.com

apartment in the building ran an air-conditioner unit driving up our utility bill over $150 a month. In order to keep my apartment cool we had to purchase two units and we were never able to bring the temperature below 80 degrees. In the winter months your heat is provided by a boiler system. Which means the management team picks when they will be turning on your heat. I would like to let you know that it must be 55 degrees outside before they turn it on. My building went a full week during the change of management where it was 42 to 56 degrees outside far colder than a house normally is kept. This left our unit so cold we had to purchase a space heater, however, with the old building and original windows the heat soon was drafted away leaving the heater pointless. When addressing this issue with the management they said, "That's the just the temperature we have it set at and we cannot appease all tenants."

to appreciate, it is spectacular. This apt. is as close to downtown as you can get and everything you need is within walking or biking distance. This property is somewhat overpriced considering the lack of upkeep and managemnts ability to ignore the tenants requests for repairs or replacemnt of apartment or building necessties or existing features.

a window unit in the summer. I have a great balcony overlooking the city. There are laundry facilities on-site and those could definitely use improvement. The nice thing is that they are cheaper than any laundromat around. The downside is that occasionally a machine doesn't work and you don't find out about it until you've lost your money and your clothes are wet. The building does have some plumbing issues because of how old it is, but I've lived here for a year and a half now and anytime there's an issue, the maintenance and office staff have been great to work with and really quick to respond. Overall the pros of this place far outweigh any cons. Love it!