Charm comes at a great cost
December 12, 2023 - Review from Apartments.com
Starting with Cons, because they shouldn't be overlooked:
-- Utilities --
- Radiators are unbearably hot in the winter, and the tenant has no control. Even with windows open throughout the winter, our apartment was consistently over 80 degrees day and night. Despite claims to have addressed it, management doesn't appear motivated to find a solution. Likely because the tenants have the privilege of covering the enormous gas bills.
- Water and sewer bills nearly doubled in the summer. The tenants ...
pay for the water used by the complex's thirsty sprinkler system.
- $25/mo for valet trash service, which is not optional. On top of a $35 waste bill.
- Frequent water shut-offs varying from an hour, to as long as 12 hours. From Aug 5 thru Dec 11, there were 9 water shut-offs.
- Steep CAM charges for common areas that are mostly neglected. It's unclear what these charges go towards, outside of mowing the lawns.
-- Cleanliness --
- Stairwells are carpeted and are very rarely vacuumed. Let alone steamed. I can't remember the last time our hallway was cleaned.
- Laundry room is consistently filthy, and the machines aren't regularly cleaned. Often filled with dog hair.
- There's a "picnic bench" behind the main building that seems to be intended as a common space, but it's quite literally a trash pit.
- The radiators in the apartments are covered by grates that make them impossible to clean. Ours are covered in a thick layer of dust that appears to be older than me.
-- Security --
- There were two fires in the span of a few months this spring/summer. No alarm went off in the building, and no effort was made to reach out to tenants during or after either fire.
- The garages and dumpsters are commonly inhabited by trespassers. We've come home several times to trespassers just sitting in the stairwell.
-- Amenities --
- None to speak of.
Pros:
- Close to downtown
- Friendly maintenance staff
- Spacious
- Recent renovations look nice, but were cheaply done and not comprehensive as it relates to the apartment as a whole. Windows and floors are rotting. The closer you get the worse it looks. Not surprised by how quickly this Pro turned into a Con... Our experience here in a nutshell.
I doubt any of this will be addressed any time soon. Scroll down to reviews from the past 3+years, and you'll see the same issues being surfaced. Likely followed by a cookie-cutter reply from the owner.
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