The Sterling Apartments at Kearney: Discov...

of months. The manager did nothing to help the situation, so eventually we had to ship everything to someone else's place. When we moved into the apartment the carpet has holes, stains, and carpet spikes sticking up on the edges. We were very detailed on our inventory when we moved in. The management "lost" our inventory form, so we got charged for everything that had ever happened in our apartment before us. On top of that, the management lost the keys we turned in and charged us extra for that. Very upset with the unethical management practices here.

apparent attempt to clean them. Residents allow their animals to urinate and defecate by buildings, garages, and on or near walkways. Families use hallways as a personal playground, allowing their children to scream and stomp, shaking the entire cheaply made building. The apartment itself has had numerous issues. Roof leaks with no communication from management after reporting them. The front door is thin and drafty. The air filter upon move-in was completely solid, and was only replaced 6 months later with the cheapest (ineffective MERV 2) filter possible. The windows require excessive force to open and close, and when open you’ll get to enjoy people yelling expletives across the complex, vehicles with no muffler revving in the middle of the night, and the smell of cigarette smoke. The carpets were filled with cat hair and litter, and my robot vacuum still fills up with both after a year. The washer and dryer also had cat hair, and there was so much that I even tracked it out to my car. There is also litter on the walls that was painted over. The counters were so dirty they blackened a paper towel after a simple wipe. The oven was greasy and burnt. There was dried blood under the sink. The shower was covered in a layer of green grime. The toilet seats were loose and falling apart. Previous holes in the wall were barely touched up and are noticeable from every angle. There are also nails that were left in the wall lined across the ceiling. The faucets frequently clog because the water is so hard. The cabinets are visibly damaged and worn, somehow with wood splintering on the interior. There were 4 different color temperatures of light bulbs upon move-in with bulbs burning out shortly afterward, and the lighting organization makes it extremely difficult to see in the kitchen. The garage was also filthy with trash, dead leaves, nails, screws, and bugs strewn about.

back and forth, first one I got a response but have now sent a couple with no response questioning the fees and it’s been more than a week with multiple sent.

frequently when we were residents there) the answer was that they only send a letter and then send it to debt collection if they don't hear back. It's a very nice place to live, but customer service is not their priority. They just want your money, don't make the same mistake I made and think any differently.

will not do anything for you other then let you move twice. Other then that the office lady is nice and the apartments are also nice.

an apartment complex? I do miss living there, but I will not with animals if the pet deposit does not get returned