zzThe Social Knoxville Apartamentos

resident!

it's cheap. Disgusting carpet, poor paint jobs, depressing lighting, and cheap fixtures don't quite give you a welcome home vibe. At a glance, it might look nice, but having visited several apartments of friends in the area - you can do better. Utilities being taken care of for you is one huge benefit. LOCATION: Daytime - you're fine. Don't go out at night - it isn't safe. There are new security features for the building. Being in walking distance to UTK is nice, but it also passes several busy roads - I think I need two hands to count the number of times I've almost been hit. STAFF: This is where it gets ugly. The male manager at this facility couldn't have been ruder to me at move out. This cemented my thought that they are after your money. The staff seemed disinterested in my comments, taking MONTHS to fix maintenance requests about the commons spaces. I will say when I had a maintenance request for my room it was fixed quickly. OVERALL: I hope you find this as a fair and comprehensive review. For the reason of lack of safety alone, I would suggest you avoid this residence. If that doesn't cause you to jump ship - maybe you should know when I walked into my apartment for the first time it was filthy, there was a huge tear in the couch, the lights flickered, the thermostat had defects, and there were scratches across all the furniture. If you are still thinking maybe that it is worth it - consider the fact that it is hard to persevere the above with rude staff. I can fully expect that a Property Manager will respond to this review, hoping that I reach out and work towards a resolution, but it just feels like that it is them putting on a facade for you to consider moving here. Again - do not let the location or "value" fool you, as it did me. Search somewhere else. I was hoping for just "okay" when I moved here - and they couldn't live up to that bar. Best wishes apartment seekers.

your lease early. They nickel and dime you for everything, when I first moved in I was allowed to pay with money orders or with a card, the card had an additional charge. Now the only way you can pay is on their app and it adds addition fees for using a card. They recently put into place that they will no longer hold packages for you, you have to go thru a 3rd party system to receive packages, and then that’s also an additional charge. You only get 1 key to your apartment and if you forget it after hours they charge you $75 to be let back in, but that’s only if the person on staff that’s supposed to be there answers the phone. They offer roommate matching if you don’t have a roommate, my only requirement was that my roommate be 21 so I can have alcohol in my apartment. I ended up being matched with a 19 year old. My roommate eats all my food, doesn’t clean, or even flush the toilet. Piles of trash be the door and after several complains all they offered was “roommate mediation”. The entire building smells like smoke and drugs even though it’s supposed to be a smoke free apartment. The only thing it has is it’s convenient location but even that isn’t that good considering how old the building is, there are newer and better locations less than a mile away.

acts like they are too good for the job, so they either need to quit, get fired or suck it up. I am thrilled I'm not saying here another year, and if you sign here, you will probably run into the same issues.

convenient even if you’re traveling. I’d like to specifically thank Allie, Kara, and Shelby. They are always helpful when needed and so friendly that you can talk to them about truly anything. I love living here at The Social!

you when you are voicing a complaint. They have absolutely no sort of security! The doors are unlocked all hours of the night so anyone can come strolling on through and go to whichever floor they please. When voiced a concern about a random man that followed me up to my apartment, the office staff just said "I'm sorry that happened, and we will look into it." So unless you enjoy fearing for your life, not knowing who's going to be in the lobby at night, not knowing where to park even though you pay, not having the amenities that were promised when signing, and not having friendly office staff, than I would not recommend you staying here. I wish I had the option of putting 0 stars.