Quarters Tallahassee Apartments

didn’t HAVE to help her find a solution-but they DID. My son waited until the very last day of a renewal offer to forward me the email. I saw it after 5pm. I frantically emailed Mary Jo (property manager). She responded AFTER HOURS ON A FRIDAY NIGHT and helped me do all of the paperwork to ensure we got the best deal possible on his renewal. She did this ON HER OWN TIME from home…because she cared enough to want to help. My daughter switched post grad plans causing her to need 2 pre-req classes that would require her to remain at FSU 1 semester more than we planned. Hayden & Mary Jo worked tirelessly going over every option available to ensure that my daughter would have seamless housing for the extra semester-not because they had to-BUT BECAUSE THEY CARED ENOUGH TO WANT TO HELP! They answered all of our questions about what the best options would be for her…and the most economical way to go about doing it. The above examples are priceless to me. Knowing that my kids are in a safe, clean, friendly environment while so far away from home is a comfort. People like Mary Jo and Hayden are a big part of the reason why both of my Noles have been residents at this property their entire time at FSU. It’s not located right on top of campus like some of the new highrise apartments-BUT it’s close enough that they can get there in 5 min. My son and his friends walk to football games most of the time. It’s right next to Publix and close to shopping and restaurants. They don’t charge for parking-and this property has more parking than any other complex I’ve seen. The price is reasonable compared to what some of the other complexes charge. They offer a lot more than most of the others as well. The common areas and amenities offered are plentiful. Management and staff always have fun events going on for the residents. The atmosphere in the office is warm and friendly…and welcoming! Thank You to The Quarters and especially Mary Jo and Hayden for all that you do!

mall right next door decided to start having concerts again that go until 4am most weekend nights. There is also constantly people in the parking lots across the street blasting their car speakers and drag racing up and down Pensacola. I know the complex can’t change it’s location, but if you value sleep, pick an apartment with less nightly noise or buy good earplugs. My other issue with players club is the office staff. About a year ago the property managers changed and that’s when things started to change. Staff turnover is high. It is full of college students who look bothered when you go to pick up a package and you are taking away from them face timing friends. The staff is also careless with fees, giving you fees before checking your file to make sure it's accurate. The office staff doesn’t know what an emergency is. We had our door lock batteries die on a Friday night. We called the on call number to put in a request to have someone come fix it. They said it wasn’t an emergency and to put in a maintenance request and they would get to it on Monday. I’m sorry what? Two single women living in an apartment over the weekend with a door that does not lock? Absolutely not. The only reason it got fixed on Sunday was because Marty came in to check emails on his weekend and saw our request. There are a few other constant little problems that just bothered me about the place. The gate does not work and you will end up having to call yourself every night. The elevator is constantly broken. There is a complete disrespect for the property by other residents. Overall, the price they are charging, it’s not a nice as the pretty granite countertops make it seem.

few of the issues we dealt with (writing all of them out would be a novel): - The elevator is constantly broken. Most recently during move-out, which left residents on the top floors stagnate. The staff was notified on Friday morning, during the elevator company’s operating hours. However, the staff failed to notify the maintenance team or elevator company. As a result, it was still broken on Saturday and we were informed that we would have to wait until business hours on Monday for the elevator company to be sent out. As a side note, the elevator certification displayed expired six months ago. - During our five months at the apartment, the A/C broke a total of five times. The first time was during the heat of August on a Friday literally one week after moving in. We were told it was not an emergency and that maintenance would come to take a look on Monday. The heat was unbearable and we were forced to pay for a hotel until it was fixed several days later. - We were informed upon signing that we would rarely pay for utilities given that there is a $30 monthly credit. Please don’t let this fool you. We were hit with a nearly $80 bill (per roommate) each month. We immediately addressed this with the Assistant Manager, Adrienne, who said she would “look into it”. When she failed to do so, we contacted the manager, Mary Jo who finally authorized an audit. Come to find out that there are issues with our A/C unit that no one can seem to identify. This apartment is only two years old and yet there are countless issues with the bones, which just goes to show how poorly it was made. - If you like to sleep, this is not the place for you! We didn’t realize upon signing, but the complex backs up directly to Bajas Nightclub. Music will literally shake your window until 3 am most nights. If I can give you one piece of advice during your apartment hunt, it’s please do not live at Player’s Club. It’s not worth the sleepless nights, constant stress, and hidden fees/charges

even have monthly events to go to and socialize with. Everyone here tries so hard to do their best for you and it shows. Beyond the apartment and staff, it's also great that publix is right next to us and we have bus stops right across from us for school. All in all, I'm thrilled I renewed and can't wait for this upcoming year.