805 Harmon Heights Apartments

when my unit was not at that standard when I moved in. It is very apparent this company is in need of money and they are taking it from residents in any way, shape or form. It should not be the responsibility of the previous tenant to pay for the cleaning and refreshing for the next tenant. When I did my final walk management (Shawn) was not available and I did it with the receptionist. She ensured me that my unit was in good condition and I would only be charged for carpet cleaning ($40). I also received a water overage of $49 in my last month. During my 2 years in the complex my overages never exceeded $25 so how is it that it increased so much in the final month. The new management Shawn has the nastiest attitude and although issues we had were prior to his arrival it should be up to him and the owner Bobby to ensure that all their guest are satisfied and understand all charges made to the account. When I called to express my concerns with my deposit refund he stated “That was a problem before I was in management and I can’t do anything about it.” I am extremely big on customer service and treating those who invest into your business with respect. During this conversation he pointed the blame at everyone including myself and took no responsibility for miscommunication and lack of organization within the company. I only continued to stay within the neighborhood for so long because I was a full time student (18+ credit hours a semester) and did not have the time to look for housing elsewhere. I truly regret the decision and I would not wish the customer service I have experienced on anyone. I would not encourage anyone student or family to move in this neighborhood.

3 weeks now and we will not be getting a credit to our rent. Anything included in your rent means you’re paying for it, NOTHING IN LIFE IS FREE! When it works, it works at a good speed. WiFi is slow in the 3 bedroom townhomes. *Clubhouse- Open to residents until 10pm. Might not be a great place to study if someone is playing pool. The clubhouse is gated but only one gate works as there is no sign stating so. *Apartments- Very modern. Appliances have stainless steel fronts. Not enough cabinet space and no pantry. Was surprised to learn that there is no garbage disposal. There is no peephole on the doors which is a major safety issue. *Building- Walls are very thin. Anytime my neighbor laughs, I can hear it. Any tv or music can be heard also. I can also hear my upstairs neighbors walking throughout their apartment and appliances running. *Leases- Depending on who you ask, you will get a different answer. Some people are allowed have shorter leases than others. Also have witnessed tenants for a semester at a time. There are units furnished with a bed and desk but some units only have a bed and the rent is the SAME PRICE! This is a shady practice. I know for a fact they have moved people in the same day they applied, this is a serious safety issue. It scares me knowing they do this. *Exterior- When it rains, it pours. The management has relieved some of th flooding by installing pipes for water to drain better. There is still flooding on the walk way in front of my building. The flooding completely covers the walkway in front of the building in several spots. Come take a tour and ask questions. The apartments aren’t as nice as Residences At Five Points or has as many amenities but they are better than other apartments in the area. The apartments are nice but yes, they are cheaply made. The community is gated and walking distance to Target and Hobby Lobby. I would recommend you find your own roommate so you’re not paired with a complete stranger.

I have witnessed, with other residents, if they do not like you, they will purposely lease your apartment so you cannot resign. It also takes them weeks for work orders. The list goes on , the apartment are nice but management just makes it all nowhere near worth it ! A

I have witnessed, with other residents, if they do not like you, they will purposely lease your apartment so you cannot resign.

*Maintenance requests take forever to be addressed, not days but weeks! *The pool seems to be dirty all the time. No trash just dirt on the steps. *No community features like a fitness center or car wash area which would be nice. *The complex is listed as gated but it's not. We're told it will be gated soon. *The walls seem thin. You're guaranteed to hear your neighbor's tv/music. 805 Harmon Heights is a good place to live. If they get a better response time to maintenance requests and clean the pool better, I would give it 5 stars .

units are beautiful.