Bos Creek Estates Apartments

apartment! Everything from me first viewing the apartment , all my questions, to the lease signing, and moving in, went so smoothly! A experience that normally can be very stressful, ended up being a pleasant/low stress experience. Two thumbs up to National Management Staff!

have to this review.

maintenance issues and rent questions were answered right away. I do recommend this place, especially to families. Its a great area and my kids also love it! You cant always believe what you read and you also need to consider that sometimes there has to be a happy medium. I did and I've been pleasantly surprised and happy considering the reviews i read before moving in.

claimed we didn't give them a forwarding address (it was in the letter and verbally given over the phone). Furthermore, their security deposit for pets is ridiculous. We meticulously cleaned and still got charged for things that weren't broken. Multiple phone calls to corporate and it still took 4 days to get ahold of them. They had to refer the problem to their operations manager. It's been almost a month and we haven't heard back. Don't waste your time with these people. The phrase "professionally managed" is a joke. No communication and no care for their residents. I would give 0 stars if I could.

or at the least let us send a new check they had the arrogance to charge us a late fee and I had to pay my bank to stop payment on the lost check. I'd say at least 10 eviction notices thus far. The last one was July 3rd, it stated we were late on payment?.. my due date is the third?..the incompetence here is ridiculous. I'm sick of fixing there mistakes. We don't feel safe here or wanted. We are not people, were capital to them. Like I stated earlier want to leave but difficult to do so with a required 2 month notice.

me back. Very frustrated and concerned for my health as I've heard other residents talk about problems with pests that are being ignored as well.

other residents but has not. I almost had my vehicle towed by their lack to give notice. This is the very reason we leaving this apartment, your lack of communication with us and outright lies to us. Will never lease from a national management apartment again and am warning as many people as possible. Management ignores written requests to fix things and won't answer calls. They're only diligent to get you signed to a lease then ignores you til you try to leave.

different state. I immediately contacted the property manager and apologized for the situation. I asked if they would be able to put our apartment back online which she agreed to do and I started trying to find someone to take over our lease. I understood we were responsible for the rent until it was filled and was courteous to staff when communicating. After this Property Management LLC went silent. I emailed, left voicemails and never received a call back for 3 weeks. I finally called the corporate office and began trying to whatever extension was offered on there recorded phone answering system. Gary in billing answered. He was also very short and defensive BUT got me answers that were not in his job discription to have to find for me. I explained my situation and my frustration and he listened and found the answers I needed. Within 5 mintues of talking to him, the property manager called me and was the kindest she had ever been to me and explained the radio silence by saying the cooperate office was extremely busy and did not have time to return any phone calls. I am relieved we are not renting from this corporation. We dodged a bullet here. I cannot imagine what it would've been like living in their apartment if we needed anything done.

site would be removed. This was the FIRST and ONLY warning they sent to their tenants. I no longer feel comfortable living in an apartment complex that would threaten me and my family to give up our beloved pet even though we follow the rules. It's like living on pins and needles at Bos Creek. When will the next threat come? How long before they force us into moving? What ridiculous fee will be imposed next? Please look elsewhere if you want to live somewhere that you can feel comfortable with calling home.

apartment complex," they should have a more courteous staff. (I would've given zero stars if it was an option, as I have been helped about zero percent by the staff here.)