Campus Lodge Apartments

dishonest.

black from walking on the floor, ALL of the bathroom drains were clogged with hair, there was dust EVERYWHERE. I don't believe that they brought cleaning supplies in at all. Our front door wouldn't even shut or lock correctly. We were four 18 year old girls. It took a week to get our door to even lock right. The rooms are TINY and you can hear everything through the thin doors. Our neighbors accused us of smoking and we get a notice on our door about consequences when it wasn't even us. The management doesn't care about anything but money. The shuttle system is WACK. They are never on time and are quick to leave you on campus with no transportation when they decide to shut the bus down. If there is even a small amount of snow, the bus will not run, but classes will.. so I hope you have another ride. My last months utilities were triple what they ever were and they give you this bill before the month had even ended... How did they determine that I would suddenly be using 3x the electricity that I have every other month? I don't know. I paid it anyways, thinking that would be the last that I would ever give to Campus Lodge. A few weeks later, I receive a bill for almost $200.00 in "cleaning and repair" charges. I am confused why I am paying $80.00 for "cleaning" When I had to pay that in my first months rent, which was never cleaned... so what are the new residents paying for that first month, if the previous resident is supposedly paying for cleaning? So many inconsistencies with this place. If you call to ask a question about a bill or money the front office acts like they have no idea whats going on and you will have to ask them 3 more times to even get any bullshit answer. Oh and one of my friends apartments got broken into and robbed and campus lodge never said a word to other residents... if it hadn't been my friend I would have never known. You can find somewhere better to live I PROMISE. The gym is nice but they definitely don't clean it so beware!

eligible to receive this offer which claims in advertisement that it's "The Best Rate"... The paperwork they advertise to lead people to make a decision, is indescriptive and vague to the point where it really offers little whatsoever. Some things about living here are pretty decent, the amenities and the staff are nice, but honestly this growing distrust has turned me off of this place as a living option in the future. Unless money is not a concern, I would use caution if considering this as a place to live.

lack of insulation on the ground and in the walls allows cold to leak in. We brought the utility bills to the attention of the Campus Lodge manager, Leena, and she was very rude. She implied that we are just using too much energy, even after we described to her everything we do to save energy. During our talk, she interrupted us and didn't seem to listen to anything we said. She referred us to the money manager and did nothing further to help us. We are four girls who work and hardly have enough money to pay for school and rent, let alone almost $200 additional/month for utilities that we don't even take advantage of. Enough on that though, the rest of the property is horrible too. There are 3 treadmills, none of which work consistently. People have stolen hand weights from the gym, so don't count on those. You have to "check out" a barbell from the front desk, which means you can only lift when the lodge is open. There were giant potholes in the parking lot all winter, which just got fixed last week and are already sinking in again. The hot water in the apartments lasts about 15 minutes at a time. It smells like mold and weed all the time. The staff did nothing to address any noise complaints despite us leaving multiple about our neighbors playing instruments and being loud late at night. The shuttle breaks down several times a month, leaving me stranded on campus. Maintenance leaves a mess when they leave. Apartment "inspections" take weeks, even though they say they'll get them done in 3-4 days. Cars get broken into. The kitchens are tiny (having 4 people's food in the kitchen is impossible, I keep dry food in my room because there is no place for it in the kitchen). Rent may be cheap, but you should really consider paying an extra $50/month to live literally anywhere else.

and try to screw you over.

Creating the situation where residents are paying an entire extra month of rent without being allowed to occupy their apartment. When confronted with this situation I was informed that they simply cannot prorate the weeks that residents do not live in the apartment because that is not how they "operate". And that rent is not based on dates it's based on the 12 installments, even though the move-in and move-out are strictly date based. They offered no further solution to my concern. Also, Campus Lodge makes claims and advertises that they include utilities in the rent costs. This is misleading. They previously included utilities in the rent, last year the $75 cap on utilities was more than enough to cover utilities and keep the apartment at a reasonable living temperature. This year however, the City of Columbia raised electricity costs and Campus Lodge switch utility companies (without notifying tenants) so now the average bill it upwards of $300 to barely heat the small apartment. Consequently, the $75 cap barely covers costs, and each month since the changes tenants have had to pay high overages for the outrageous bills. When confronted with this issue Campus Lodge directed all questions to the utilities company and were unable to answer any questions I had or explain how the bill was calculated. Later, they stated they were handling the situation and would notify residents when they had an update, this update came a few weeks later in the form of an email the day before the bill was due, stating that they would not be covering the costs and threatening that if we did not pay they would charge residents late fees.