Carson Hills Apartments

family happy and safe, THANK YOU!!

turned to black ice. I personally drove past two cars that had spun out into a snowbank. When the tenants called with concerns about the situation, instead of getting ice removal out there, management just sent a snarky email advising us to use the other entrance to the complex (not a solution, by the way, as our apartment was located halfway up a hill so we either had to drive up black ice or down it to get to our unit). Finally, they will use your deposit however they like. Before we moved we asked the manager how much they would charge to clean the unit if we didn't do it ourselves. He lied and told me $265 (pretty expensive right!). He then turned around and charged us $384.95. When we disputed the charge we got nowhere. They also charged us $375 for a "partial paint job," even though there was very minor touch up needed. Shockingly, when we disputed that charge the manager's supervisor told us she would have charged us even more for the paint job! That should tell you all you need to know about their dishonest business practices. How much you receive of your deposit isn't tied to their cost.. It's up to the whims of whoever is settling the account.

downstairs, management has no idea which buildings have which and will misrepresent the property. Moving out was as much of a nightmare as moving in. They don’t have any standards for painting charges and will lie about cleaning charges as well. Unless you have a lot of extra money to waste and plenty of time to deal with their bs, stay away!