Cortland Apartments

Staff is very unhelpful and rude when asked questions. Put in to move apartments due to the smoke, they said we would be next in line. One year later we are still stuck in the apartment with the full time chain smokers living below.

staff, apart from blaming COVID for all services that could lead to an expense on their part such as closing the pool, meeting room, laundry room, and minimizing maintenance services, have now been trained to lie whenever a question is asked about the contract that was signed. I recently received a notice that water meters were being installed. When I came to renew my lease, a statement was added stating the property's right to increase monthly charges at their discretion. I asked about that and if it has to do with the water meter had anything to do with that and was told, no. It was added incase there was damage above whatever the renters insurance payed. This is a horroble property that is managed in the most deceptive way. It is very cheap in comparison to other properties in the area but you get what you pay for. If you are alright with having your property stolen, the constant smell of drugs, and delinquents pateolling the neighborhood, rent away!

previously covered under the lease I signed) without any notice (although they swear they gave notice). I asked for a copy of the notice and they gave no response. Yes after reading the reviews and living here 3 bed, 2 bath seems ideal but please don’t rent here. They change the lease mid-year with no notice knowing that people are struggling to pay rent with Covid going around. Also the maintenance sucks and management is terrible. Look elsewhere these people are cutting corners to make their bottom line go up.

at an apartment, they will show you the one section that they keep clean for showing, but its really not like what they show you. There was rats running around in the hallways, community is infested with vermin and the leasing office will not take care of it, but will charge every tenant for even routine pest control with out your permission. they just attach the cost to your monthly rent and threaten to take you to court if you can't afford to pay it. the neighbors aren't all bad, its just management. I would say that its not work the headache.