Cranbrook Hills Apartments

damage fee because you need a new key from THEM changing the locks. Does that make sense no it literally doesn’t. On top of that how are you going to tell me before I move in that’s it’s a brand new apartment and that no one has lived in it before when CLEARLY I can tell someone has been here before. Worst advertisement team. I have asthma and I’ve been complaint about the ceiling being CRACKED and that dust is coming through and is triggering my asthma and yet I have not heard anything from them about coming to fix it and if I end up in the hospital because of my asthma attacks there’s nothing they can do to solve the situation. I tried to end my lease early they tried charging me 3,000 dollars just to end it off a month before my lease renewed. Are you serious? I’ve never want to bash any place like this but this one deserves it. WORST PLACE EVER

room as stated. The laundry machines in the laundry room are broken more than they actually work. Cars have been getting broken into and once nightfall hits there's someone coming up to your car to beg for money or ask for a ride somewhere. Emergency maintenance is a joke. Not even regular maintenance comes to your building unless you report the complex and then they're super rude most of the time. Getting in touch with any sort of manager is a lost cause. No one calls you back. Your a/c breaks at least once a year and takes them about a week to fix at the fastest! They're very sneaky in how they renew your lease so you're stuck paying extra money to leave or living there another year. My apartment has mold and a water leak they have yet to fix... The so called locked doors to each building are either porpped open regularly or broken so they do not close. So there's no feeling of security while living here. I have never lived anywhere so bad before in my life and for the life of me have no clue how they are still in business... Please, please look at how bad and the same all of the bad reviews are and RUN in the other direction to almost anywhere else...

have plenty of them. Avoid avoid avoid!

specified, 3. unwelcomed maintenace calls coming into my apartment 4. leaving the lights or air on or 5. door unlocked to fix the constant door buzzard (one main reason for moving in was 6. security of the door, but it's constantly broken and unsafe) or checking something I did not call in. As a single female that is unaaceptable and quite scary. I had to constantly complain about the 7. schreeching noise in my shower which after maybe 3 months was finally fixed correctly once I was forced to write to management to fix, which was delayed. After that was fix they left 8. black spots all over the tub so had to call that in to be fixed and had to be out of the apartment for some time again which was very inconvenient. Last, but not least, 9. I now have a mice problem. I have slight OCD and am a really clean person, so this is unacceptable and disgusting. I have mice traps all over my kitchen (embarrasing) and have caught one so far, but saw another. 10. I called 3 times for maintenance to pull the appliances and check behind. I knew they were not checked the first 2 times due to I had traps in front and they had not been moved, until I was home when maintenace came and he said yes, there were a few holes to fill in the kitchen and under my bathroom sink. I'm probably forgetting a few things as it has been ove time I have had to call maintenance countless times for something repeatedly and it sucks. I just want to live happily ever after in peace, but due to my unwelcome guests, I'm paranoid. Bugs are not so much the issue, but I have had a few critters, but the vaccuum works just fine for those. At this point, I would never recommend and can not wait for my lease to be up. I would never subject anyone to how hendersonwebb runs their maintenace. Mind you I moved in in May, it has only been 5 months with all of these issues. I hope this helps in making your decesion. The only positive are quiet and nice neighbors.