Cross Lake Apartments

disrespect, so if that's what you give, that's what you deserve back. That's just how some people are, ya know. Now, as for the apartments. The apartment we chose had been occupied by the previous tenants for the last 5 years. Before we were to move in, they came in and not only cleaned it top to bottom, but repainted every wall, replaced every inch of flooring, and ensured that we had a beautiful, newly updated home to move in to. Above and beyond in every area. Are they brand new? No, but we also aren't paying for granite countertops and designer fixtures. As for the grounds and other tenants, it's so quiet here. We are located right in the middle of everything and just off 69, but it is so relaxing here. The grounds are well kept by the maintenance team and any issues are immediately addressed. The tenants have all been very nice and give a friendly wave as they pass by. Loads of people have dogs out here and we will chat a quick minute while walking dogs around the complex. On that note, all dog owners I've seen have cleaned up after their pets. They have bags and cans all around the grounds for easy cleanup and we've never had any issue with other owners or dogs. Everyone is respectful of space and property here. We have only been here a month, but as a homeschooling momma to 3 teens, we are here all. the. time. We would have heard if there were issues. We have already spent more time here in a month than most would in a year so take our words to heart. These apartments are updated, clean, and well cared for by the maintenance team. The office ladies are more than happy to help in any way they can as well. They all go above and beyond and take pride in their jobs here. Many, if not all, of them are tenants here themselves so it's more than a job to them. It's their home too!

than two years - need I say more? -Sleepless Resident

fantastic but that's the end of the line. The property manager and her team do not care about residents at all and it's only gotten worse the longer I've lived here. They will never call you back if you leave a voicemail, will never call you back if you call and speak with them regarding any issue, you will continuously have to follow up with them. Have a major problem? Good luck! Loss of personal property due to management decisions? No reimbursement, apology, nothing. All the girls that work here are liars. They will lie straight to your face and say the exact opposite months down the line and act like you are an idiot. But if for some reason you are idiotic enough to "give it a try," record EVERY SINGLE CONVERSATION. I truly mean that.

couldn’t even find a number on the lease for maintenance. I had to call a ton of people trying to figure it out! Then, they told me that they weren’t concerned about mold so they took 2-3 days to send somebody to cry the carpet and said it was fine. We had water coming up the floors in the bathroom and kitchen for weeks! Our windows leak- which has been “fixed” and had a horrible mice infestation! I called and called trying to get somebody to come out to look but we ended up having. To do it all ourselves and killed TWELVE MICE IN ONE WEEK!!! We signed up for a garage- DONT. It’s $75/mo not $50, and the walls are covered in styrofoam and it’s not kept up at all! I complained bc there were holes all in it, half of it was carpeted and just looked disgusting. I got a snotty response and sent away. Our dryer also doesn’t work anymore so I’ve been trying to get that fixed for two weeks now!! DONT LIVE HERE.

that there was a mice problem and that some lady just saw 3 in her living room. Escalating this to the management we were told that "there was no mice problem and the guy made that up". After that there was just more mice and more attitude from the insane staff. DO NOT MOVE HERE PLEASE THEY DON'T CARE.

However, I would like to say is. "Keep up the great work"!

cleaning.. and they are dirty.