Hartland Riverwalk Apartments

direction, you'll be looking at parking lots. But, to be fair, the other side of the building seems to have a much nicer view.) Neighbors: (B) It's always a gamble on what kind of neighbors you get, especially in an apartment building. But, knock wood; people have been *gasp* friendly! Appearance (B+) & Build Quality (C) I have a theory that the builders had the budget for a no-frills apartment complex but the vision for something more luxurious. The result is middle to high-end touches that look very nice from a distance and some obvious shortcuts in craftsmanship. To be clear: I like the way my apartment looks. The problem is in the details. Beginning in the hallways, you'll notice that the build quality is not great. Poorly cut door trim, missing kitchen tile grout, gaps between the baseboards & floor, and - in my case - one ridiculously poor cabinet installation. Overall, this is a nice-looking apartment complex. The price reflects that, but I found Riverwalk to be in line with similar buildings/units (I only wish the craftmanship was better.) Property (B+) & Management (A) I have had little contact with them, but the pre-move-in communication was top-notch. A+ based on my experiences. This was the easiest check-in / move-in experience I've ever had. I received emails & texts leading up to my move-in date. On the few times I needed something, I always got a quick response. Property manager communicates with residents via email, so make sure to look for any important messages. She keeps us well-informed. Overall - No complaints at all. Other Pros -Lots of unassigned outdoor parking. -Assigned underground parking -Private storage in basement -Washer/Dryer in apartment -Quartz countertops are very nice. Cons: - Assigned underground parking is tight! Big cars might find it challenging - Intercom lacks buzzer entry or traditional two-way talk & relies on your phone to act as a doorbell. It seems like a good idea, but it's not. It's slow and inconvenient.

bathroom & water damage. They have said they will come and fix it but never follow up. We had issues in the winter with our door & cold air coming in, and they said that to fix it would cost too much & laughed about how it would cost more to fix so it’s not gonna happen. Which was disheartening when I had an infant in the room. It is also supposed to be smoke free. However, there is a lady who smokes below us & if our windows are open on a nice day & stinks up our whole apartment. The hallway frequently smells of marijuana and although I sent the property manager an email, it was never taken care of. Communication between tenants and the property manager is very poor & you’re very lucky if you get a reply or an answer to your questions. We had been waiting & waiting for 2 bedroom to accommodate our growing family & I sent an email back with several questions about it and never heard back. When I followed up, she had rented it to someone else without responding to my questions or giving me a heads up after I said we were more than likely taking it. She then offered us an even more expensive 2 bedroom which she knows we cannot afford & once again ignored my questions in my email. It takes several attempts to try to get answers to your questions if they are even addressed at all. On top of that, we have had people parking in our parking space, garbage in front of our storage unit & often on the weekends there’s random cocktails & beer bottles laying around outside & in the hallways. It is way to expensive for the environment they create, the poor communication, lack of respect for current tenants & cheap design. Also, I would not suggest it as a safe place for families due to the obvious drug use in the building, smoking, and drinks laying around. For this price range, you are better off finding a more quality spot to live. With a property manager that cares about her tenants.

It’s easy money in their part. All in all, horrible value for what you pay for this area, and if you’re ever in a position where you need to break a lease, expect to get screwed over royally.

loved living there when Carly was the manager. For how expensive it is I expected more. Not worth it go elsewhere.