Photos
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- 1–3 Bedrooms
- $1,288–$2,080Rent Pricing
- 860–1,280Square Feet
About Impressions
Situated in the heart of Newport News - Impressions is perfect for your lifestyle. Close to dining, shopping and nightlife - anything you need!
Impressions is located in the Palmer Neighborhood and 23606 Zip code of Newport News, VA. This community is professionally managed by CAPREIT
Unique Features and Amenities
- Additional Storage
- Built in Microwaves
- Car Care center
- Central Air Conditioning
- Full-size Washer/Dryer In Unit
- Fully-equipped kitchen
- Individual Climate Control
- Landscaping improvements
- Large Closets
- New Balcony railings
- Private patio or balcony 1
- Refrigerator
- Spacious Closets
- Upgraded Fitness Center
Property Contact Info
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Floorplan Pricing and Availability
Impressions offers 1 to 3 Bedroom apartments starting from $1,288 and having 860–1,280 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
From $1,288
Floorplan Key
1 Bed, 1 Bath, 860 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,625 Available Now 3B 860 $1,625 Available Now 3F 860 $1,646 Available Now 2D 860 Model Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Microwave
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Model Rent and Fees
Price Range
- $1,288 - $1,646
Rent Pricing
- $1,625 - $1,646
Unit 3B Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Microwave
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 3B Rent and Fees
Price
- $1,625
Model Rent and Fees
Price
- $1,288 - $1,646
Unit 3F Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Microwave
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 3F Rent and Fees
Price
- $1,625
Model Rent and Fees
Price
- $1,288 - $1,646
Unit 2D Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Microwave
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 2D Rent and Fees
Price
- $1,646
Model Rent and Fees
Price
- $1,288 - $1,646
Apartment Model: KeyFrom $1,2881 Bedroom, 1 Bath, 860 sq ftAvailable NowKey - Floorplan 1 Apartment Unit: 3BApartment Model: Key$1,6251 Bedroom, 1 Bath, 860 sq ftAvailable NowApartment Unit: 3FApartment Model: Key$1,6251 Bedroom, 1 Bath, 860 sq ftAvailable NowApartment Unit: 2DApartment Model: Key$1,6461 Bedroom, 1 Bath, 860 sq ftAvailable Now2 Bedrooms
Show Unavailable FloorplansFrom $1,435
Coral 2
2 Beds, 2 Baths, 985 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,435 Available Now 3B 985 $1,522 March 4, 2025 3C 985 $1,687 March 7, 2025 1B 985 Model Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Model Rent and Fees
Price Range
- $1,435 - $1,687
Rent Pricing
- $1,435 - $1,687
Unit 3B Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 3B Rent and Fees
Price
- $1,435
Model Rent and Fees
Price
- $1,435 - $1,687
Unit 3C Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 3C Rent and Fees
Price
- $1,522
Model Rent and Fees
Price
- $1,435 - $1,687
Unit 1B Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 1B Rent and Fees
Price
- $1,687
Model Rent and Fees
Price
- $1,435 - $1,687
Apartment Model: Coral 2From $1,4352 Bedroom, 2 Bath, 985 sq ftAvailable NowCoral 2 - Floorplan 1 Apartment Unit: 3BApartment Model: Coral 2$1,4352 Bedroom, 2 Bath, 985 sq ftAvailable NowApartment Unit: 3CApartment Model: Coral 2$1,5222 Bedroom, 2 Bath, 985 sq ftAvailable March 4, 2025Apartment Unit: 1BApartment Model: Coral 2$1,6872 Bedroom, 2 Bath, 985 sq ftAvailable March 7, 2025From $1,460
Shore
2 Beds, 2 Baths, 1086 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,657 Available Now 1B 1086 $1,460 Available Now 3A 1086 $1,662 Available Now 2H 1086 Model Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Model Rent and Fees
Price Range
- $1,460 - $1,680
Rent Pricing
- $1,460 - $1,662
Unit 1B Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unique Features
- First Floor
Unit 1B Rent and Fees
Price
- $1,657
Model Rent and Fees
Price
- $1,460 - $1,680
Unit 3A Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 3A Rent and Fees
Price
- $1,460
Model Rent and Fees
Price
- $1,460 - $1,680
Unit 2H Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 2H Rent and Fees
Price
- $1,662
Model Rent and Fees
Price
- $1,460 - $1,680
Apartment Model: ShoreFrom $1,4602 Bedroom, 2 Bath, 1086 sq ftAvailable NowShore - Floorplan 1 Apartment Unit: 1BApartment Model: Shore$1,6572 Bedroom, 2 Bath, 1086 sq ftAvailable NowApartment Unit: 3AApartment Model: Shore$1,4602 Bedroom, 2 Bath, 1086 sq ftAvailable NowApartment Unit: 2HApartment Model: Shore$1,6622 Bedroom, 2 Bath, 1086 sq ftAvailable NowFrom $1,421
Coral
2 Beds, 2 Baths, 910 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable Mar 10Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,512 March 10, 2025 3A 910 $1,528 March 25, 2025 3A 910 $1,421 April 10, 2025 2A 910 Model Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Model Rent and Fees
Price Range
- $1,421 - $1,528
Rent Pricing
- $1,421 - $1,528
Unit 3A Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 3A Rent and Fees
Price
- $1,512
Model Rent and Fees
Price
- $1,421 - $1,528
Unit 3A Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 3A Rent and Fees
Price
- $1,528
Model Rent and Fees
Price
- $1,421 - $1,528
Unit 2A Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 2A Rent and Fees
Price
- $1,421
Model Rent and Fees
Price
- $1,421 - $1,528
Apartment Model: CoralFrom $1,4212 Bedroom, 2 Bath, 910 sq ftAvailable March 10, 2025Coral - Floorplan 1 Apartment Unit: 3AApartment Model: Coral$1,5122 Bedroom, 2 Bath, 910 sq ftAvailable March 10, 2025Apartment Unit: 3AApartment Model: Coral$1,5282 Bedroom, 2 Bath, 910 sq ftAvailable March 25, 2025Apartment Unit: 2AApartment Model: Coral$1,4212 Bedroom, 2 Bath, 910 sq ftAvailable April 10, 2025ShoreA
2 Beds, 1 Bath, 1086 sq ftModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,382 Unavailable ShoreA 1086 sq ft Model Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unique Features
- Refrigerator
Model Rent and Fees
Price
- $1,382
Apartment Model: ShoreA$1,3822 Bedroom, 1 Bath, 1086 sq ftUnavailableShoreA - Floorplan 1 3 Bedrooms
From $1,612
Oasis
3 Beds, 2 Baths, 1280 sq ftLargest 3 BedroomThis is the largest 3 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,777 Available Now 1A 1280 $1,777 Available Now 2A 1280 $1,777 Available Now 2B 1280 Model Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Model Rent and Fees
Price Range
- $1,612 - $1,833
Price
- $1,777
Unit 1A Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unique Features
- First Floor
Unit 1A Rent and Fees
Price
- $1,777
Model Rent and Fees
Price
- $1,612 - $1,833
Unit 2A Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 2A Rent and Fees
Price
- $1,777
Model Rent and Fees
Price
- $1,612 - $1,833
Unit 2B Amenities and Features
Features
- Air Conditioning
- Storage Space
- Washer/Dryer
- Washer/Dryer Hookup
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Range
- Refrigerator
Living Space
- Walk-In Closets
Outdoor Space
- Patio
Unit 2B Rent and Fees
Price
- $1,777
Model Rent and Fees
Price
- $1,612 - $1,833
Apartment Model: OasisFrom $1,6123 Bedroom, 2 Bath, 1280 sq ftAvailable NowOasis - Floorplan 1 Apartment Unit: 1AApartment Model: Oasis$1,7773 Bedroom, 2 Bath, 1280 sq ftAvailable NowApartment Unit: 2AApartment Model: Oasis$1,7773 Bedroom, 2 Bath, 1280 sq ftAvailable NowApartment Unit: 2BApartment Model: Oasis$1,7773 Bedroom, 2 Bath, 1280 sq ftAvailable Now$2,080
Haven
3 Beds, 2 Baths, 1184 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,080 Available Now 3D 1184 Unit 3D Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
Unit 3D Rent and Fees
Price
- $2,080
Model Rent and Fees
Price
- $2,080
Apartment Model: Haven$2,0803 Bedroom, 2 Bath, 1184 sq ftAvailable NowHaven - Floorplan 1 Apartment Unit: 3DApartment Model: Haven$2,0803 Bedroom, 2 Bath, 1184 sq ftAvailable NowFrom $1,676
Haven 2
3 Beds, 2 Baths, 1248 sq ftCheapest 3 BedroomThis is the cheapest 3 Bedroom at this PropertyAvailable Mar 4Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,676 March 4, 2025 3C 1248 $1,776 July 10, 2025 1C 1248 Model Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Model Rent and Fees
Price Range
- $1,676 - $1,776
Rent Pricing
- $1,676 - $1,776
Unit 3C Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 3C Rent and Fees
Price
- $1,676
Model Rent and Fees
Price
- $1,676 - $1,776
Unit 1C Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Kitchen
- Dishwasher
Unit 1C Rent and Fees
Price
- $1,776
Model Rent and Fees
Price
- $1,676 - $1,776
Apartment Model: Haven 2From $1,6763 Bedroom, 2 Bath, 1248 sq ftAvailable March 4, 2025Haven 2 - Floorplan 1 Apartment Unit: 3CApartment Model: Haven 2$1,6763 Bedroom, 2 Bath, 1248 sq ftAvailable March 4, 2025Apartment Unit: 1CApartment Model: Haven 2$1,7763 Bedroom, 2 Bath, 1248 sq ftAvailable July 10, 2025
Schedule a Tour
Property Information
- 414 Units
- 3 Stories
- Built in 1992
- Renovated In 2012
- View Property Website
Lease Terms
- 12 Months
- Short Term Lease Options
Pet Policy
Pet Policy - Cats
- Cats Allowed
- $300 500
- $70 Monthly Pet Rent
- 2 Pet Limit
- There Is A $300 Pet Fee For One Pet, $500 Pet Fee For Two Pets Plus $35 Monthly Pet Rent Per Pet. Please Call Our Leasing Office For Complete Pet Policy Information. Two Pet Maximum Per Unit.
Pet Policy - Dogs
- Dogs Allowed
- $70 Monthly Pet Rent
- 2 Pet Limit
- $300 500
- There Is A $300 Pet Fee For One Pet, $500 Pet Fee For Two Pets Plus $35 Monthly Pet Rent Per Pet. Please Call Our Leasing Office For Complete Pet Policy Information. Two Pet Maximum Per Unit.
Parking Fees & Info
Parking Surface
- Assigned Parking.
Fee & Deposit Info
One-Time Fees
- $150 Admin Fee
3D Tours
Features and Amenities
On-Site Services
- Car Wash Area
- Maintenance On Site
- Property Manager On Site
- Online Services
- 24 Hour Access
Community Features
- Walk Up
- Business Center
- Clubhouse
Recreation and Fitness
- Fitness Center
- Tennis Court
- Pool
Interior Features
- Balcony
- High Speed Internet Access
- Cable Ready
- Washer/Dryer Hookup
- Washer/Dryer
- Air Conditioning
- Wheelchair Accessible (Rooms)
Kitchen Amenities
- Kitchen
- Dishwasher
- Microwave
- Range
- Refrigerator
Living Area Features
- Vinyl Flooring
- Linen Closet
- Carpet
Outdoor Features
- Patio
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Map
- Shopping
- Colleges
- Grocery
- Medical
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Map
Hours and Contact Info
Monday | 10:00 am–5:30 pm |
Tuesday | 10:00 am–5:30 pm |
Wednesday | 10:00 am–5:30 pm |
Thursday | 10:00 am–5:30 pm |
Friday | 10:00 am–5:30 pm |
Saturday | 10:00 am–5:00 pm |
Sunday | Closed |
Getting Around
Walk Score®
60 / 100
Somewhat Walkable
Some errands can be accomplished on foot
Bike Score®
55 / 100
Bikeable
Some bike infrastructure
Transit Score®
39 / 100
Some Transit
A few nearby public transportation options
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Impressions
Where is Impressions located?
Impressions is located at 501 Coral Key Pl near the Palmer area of Newport News, VA
What is the current rent range at Impressions?
1 Bedroom to 3 Bedroom Apartments at Impressions currently range from $1,288 to $2,080
When is the leasing office open?
- The office Hours for Impressions are
- Monday 10:00 am–5:30 pm
- Tuesday 10:00 am–5:30 pm
- Wednesday 10:00 am–5:30 pm
- Thursday 10:00 am–5:30 pm
- Friday 10:00 am–5:30 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at Impressions. Call us today for info on moving here with your pet.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Don't waste your time
January 26, 2025Tried multiple times to set up an in person tour. Was told to use the virtual tour and to apply online. Call me old fashioned, but I'd like to see a place first.Review from Apartments.com
Roach Infested & Rush apartments in order to collect fees.
September 18, 2023This property looks nice, but in reality it is not. Some units are better than others. However, I had a horrible experience with this property. My first encounter they decided to give me a ragged apartment. The carpet was wet on move in day with a blower in the middle of the apartment to dry the carpet. I payed for a washer and dryer, the day I moved in it was not in the apartment and they stated that "someone forgot to order it" but they did not forget to charge me for it. They moved me to a ..."renovated" unit. The unit was amazing, spacious etc. HOWEVER, my first night I killed almost 15-20 roaches ! of all sizes. That is ridiculous and I was told the apartment was sprayed and treated twice prior to move in. This was a horrible experience. I moved out after about 2-3 days and was told I could not get a refund on my pro-rated rent. Catrice was an amazing help throughout the whole experience and if by chance you do decide to move here, please allow her to assist you ! She treats all of her residents with care and respect and is an amazing communicator ! thank you for all of your help Catrice!Read MoreReview from Apartments.com
Find somewhere else
April 26, 2022We weren’t able to move in on time after the uhaul and people helping me move arrived due to the apartment still being cleaned so we had to come back several hours later once they were finished. There were also many issues with the apartment like the kitchen counter being broken (still not fixed even after 9 months), there were electrical wire caps on door stoppers, the washing machine and dryer were in the apartment even after they promised twice for them to be removed because we were bringing ...our own, the carpet was stained, the towel rack in the bathroom was broken, and the faucet in the bathroom has two handles that both say cold (still not fixed either). The trash at the dumpster is always overflowing and the office staff NEVER picks up the phone. So you’d think you could just go by the office, but the door stays locked and you have to make an appointment to speak to someone - by calling! Make sure you always have a decal and guests park in the right spot because I constantly see cars being towed. The pool has been open a total of 1 day since living here for 9 months… so don’t come here for the “amenities.” I was also worried about inviting my niece over after a couple was having sex on the balcony of my building. I saw a police officer knocking on my door at 3am when I wasn’t home but saw it on my ring doorbell. Definitely get a ring doorbell if you come here :) In November, there was a small leak in our bathroom coming from the unit above so we put a work order in. In January I asked on the portal when it would be addressed. Soon after a maintenance worker came and spray painted the stained leak area just to cover it up without addressing the problem. I then had to put in another work order because the leak had gotten larger and the first work order has been closed. Another worker came and looked at the leak and said he would be right back. He has yet to come back. It’s now been 6 months and we still have a leak. There appears to now be mold and moisture in the walls and ceiling so much so that you can put your finger through the ceiling. The leak has now gone into the bedroom next door and has soaked the carpet and my possessions. My husband recently went to the doctor due to health concerns and the doctor was concerned it was related to mold exposure. If you are wondering what maintenance is doing while they’re not fixing the issues in my apartment… I often see them playing bumper cars with the golf carts in front of the dumpster.Read MoreReview from Apartments.com
The best rental office staff
February 15, 2022Oksana was very helpful and professional through the entire moving process, thank you for all your help.Property Manager Responded
February 24, 2022Dear Richard, What a fantastic review! We are thrilled to hear of your positive experience at Impressions I. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Review from Apartments.com
HORRIBLE ROACH INFESTED
December 30, 2021please do your self a favor and don’t move here , I had a horrible 6 months here , the apartment was roach infested when I moved in , the management team was horrible and didn’t care , the carpet had a weird smell , the neighbors would smoke and it would seep through the walls , the maintenance did half jobs and flirtedProperty Manager Responded
January 3, 2022Dear Jane, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.
Property Manager Responded
January 12, 2022Jane I'm so sorry this was your experience moving in and would love to correct what we can and make sure the rest of your stay with us is above standards. Please come by the office to discuss directly on how we can make immediate improvements. Thank you for your feedback!
Review from Apartments.com
Roaches and trash!!!
December 11, 2021I had to move out early due to a severe roach issue that was not handled accordingly, our entire building was infested and the apartment complex sent the exterminator just enough times so I couldn’t break the lease. The trash compactor was always broken and overflowing with trash,Property Manager Responded
December 16, 2021Dear Victoria, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.
Review from Apartments.com
This place has only gotten worse
July 19, 2021Lived here 4 years. This place has a huge trash problem. New management has only made bad decisions, changing policies included in leases without warning. Office staff has been difficult and unhelpful. At one point they told me every day for a week that I needed a manager then finally told me she no longer worked there. Last week they came into my apartment and left the door unlocked for hours. We can’t wait to get out of here.Property Manager Responded
July 23, 2021Dear Katie, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.
Review from Apartments.com
Mangers and Maintenance
June 10, 2021Don’t move here the new company doesn’t care about the people that live on their property just collect your money and give you the run around when things need to be fixedReview from Apartments.com
Great place, HORRIBLE people
February 7, 2018This place is a great community (it actually used to be a gated community), and the apartments are high-quality for the cost. It’s mostly quiet at night, it has a pool and 24-hour fitness center, as well as an awesome lobby with free drinks and snacks. I absolutely loved the place the entire time we lived there. When we moved out, though, the staff in the leasing office PUT US THROUGH THE RINGER. They charged us one day extra in rent, because apparently our lease ended on October 30th instead ...of October 31st (). They also charged us extra utility charges that were unwarranted, to the tune of around $100 in superfluous utility costs. After attempting to reach the office manager for TWO WEEKS, I finally got ahold of her. She told me she would look into the extra utility charges and get back to me. ONE MONTH later, I was finally able to get ahold of her again, and she seemingly had completely forgotten about me. She then removed HALF of the unwarranted utility charges and left me the rest in a “revised final account statement”. So, I argued that ALL of the charges were unwarranted, at which point she began dodging my calls. I called, again and again, for another three weeks before I finally got fed up and decided to call the regional manager of the property management company which owns the complex. He was very helpful and assured me that he would fix this problem. To make a long story... not as long as it could be, the regional manager ultimately had to hound the leasing office manager on three separate occasions before she did anything else to help me. Finally, today, I have officially resolved this issue. They removed all the unwarranted charges (except the extra 1 day of rent) and gave me my new move-out total. Mind you, I moved out of this place OVER THREE MONTHS AGO, and have been trying diligently since then to come to an agreement with SOMEONE in that office over what I actually owed them. This process has been frustrating, insulting to me as a consumer, and emotionally draining. Before I moved out, I recommended this place to EVERYONE, but now my experience is one of absolute disappointment.Property Manager Responded
May 9, 2018Thank you for taking the time to leave a review. As the Community Manager, all feedback, both positive and negative are important, they allow us the opportunity to continually improve. I am happy to hear that while you lived here you felt that Waverton Impressions was a great, high quality community! I would offer advice to any resident leasing an apartment or a home, to discuss any special conditions of their move out with the manager prior to the actual move out. It is also recommended that keys be turned in and possession be turned over to management if your residence is no longer being lived in. This will reduce resident liability, allow for accurate charges and lessen expenses for the resident. Often times, researching utility expenses after the fact can be time consuming and delay corrections as utility expenses are billed in arrears. I offer you our best wishes and hope that your future leasing experiences will be smooth and headache free! -Community Manager, ...757-881-9700
Read MoreReview from Apartments.com
Very happy
October 31, 2017I have been living here for about a year and a half and I’m really impressed. The staff and management has gone above and beyond to ensure the safety and comfort of their residents. Whenever something breaks and I call for maintenance, they always come within 24 hours. Actually, when my washer broke down they gave me a brand new one! This place is a great neighborhood for kids as well !Property Manager Responded
October 31, 2017Thank you for taking the time to share your rating and review with us! Your feedback is genuinely appreciate. We are so pleased to hear that you are enjoying your home!
Review from Apartments.com
Think Twice Before You Live Here
October 26, 2016When we received our first two rents back in July and August, our water bills for two people were $85.52 and $91.78. According to our bill, for two people we used 5160 gallons and 5560 gallons for July and August. When we saw how much we used, we were shocked and speechless because we know for a fact that we did not use that much water. My roommate and I only take two showers a day (1 each), cook once a day (we eat out 1-2 twice a week), we do laundry twice a week, and are very good at ...conserving water. And for 10-12 days out of the month, I go stay with my uncle and spend Friday – Sunday at his house, so technically only one person uses water in the apartment on any given weekend. When we brought our bills to the attention of the leasing office, they were also surprised that our two water bills were so high. They informed us that they would do a bucket test and check to see if there were leaks in the apartment. About two weeks after they performed the bucket test, we contacted the leasing office to get the results. They told us that the results are not in and they would contact us once they get them. We waited another week and they told us the same thing, not ready. We called and visited the office again after waiting for over a month for the bucket test,the leasing office reassured us that they would give us the results as soon as they get them. They also told us that WE ARE NOT THE ONLY TENANTS WHO COMPLAINED ABOUT THE HIGH WATER BILLS. In fact, they were doing bucket tests for other tenants as well. I finally called the community manager to inquire about our upcoming bill. Her staff told me that she was busy and asked me to leave my number and name so that she would call me when she’s available, I did not get a call. I visited the office the next day to ask to see the manger and the staff told me again that she was busy. I told the staff that I would wait until she’s not busy. The staff did not seem happy and went into the community manager’s office to deliver the message that I would not leave until I see her. The community manager came out and seemed “annoyed” that I wanted to see her. When she came out, she was not happy and told me that she immediately that the water meter is reading correctly and the water charges are accurate. I told her that I would like an independent party to conduct the bucket test and meter reading. She accuses me of accusing her and her company for committing fraud.Read MoreReview from Apartments.com
Very Disappointed
October 21, 2016Extremely upset on how they handled my situation. First I applied with Ariel she was very nice and kind. I explained to her my situation and she assured me everything is fine. Took my application fee and $100 holding fee for application. After a week of calling her back and fourth. I had to show up and talked to Seasons. She got back to me the same day. Unfortunately I wasn't approved. Seasons told me I should receive my deposit in 7 to 10 days. After waiting 2 weeks NOTHING. CAlled several times ...to get the run around. Now I'm being told I have to wait 30 days. This is against the law. You can not hold my money this long.Read MoreReview from Apartments.com
Nearby Schools
L.F. Palmer Elementary
Homer L. Hines Middle
Warwick High
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Impressions.
Big Box and Retail
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Shopping Centers
Impressions has 5 shopping centers within 0.9 miles.
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Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
Newport News Studio Apartments | $1,029 | $875 | $1,550 |
Newport News 1 Bedroom Apartments | $1,306 | $742 | $4,204 |
Newport News 2 Bedroom Apartments | $1,465 | $695 | $4,710 |
Newport News 3 Bedroom Apartments | $1,792 | $1,045 | $6,230 |
Newport News 4 Bedroom Apartments | $1,963 | $1,145 | $2,549 |
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