London House Apartments

the master and guest toilets were not flushing properly. I made several requests for them to come fix the issue, but it wasn’t until we couldn’t use either toilet at all that the toilets were replaced (and found to be clogged with a travel size bottle of shampoo and a toothpaste container from the previous resident). The heating and cooling unit in our apartment would shake the entire apartment. Although significantly less noisy than it was, this issue (that was present upon move in) still has not been completely resolved. Here are some health and safety issues that have occurred: - Condensation line flooded the entire hallway (with a mobile infant in the home. Emergency maintenance would not answer after multiple calls) - Overgrowth of “organic substance” in master shower that has never been disclosed to us what it was (excessive scrubbing with bleach would not help the issue) - Termite infestation in the nursery/2nd bedroom - Failure to address insect and rodent issues (an outside pest control company services the complex, but even when office staff is told there is an issue, pest control never shows up to address it unless it is during your rotation) - Tack strips had multiple sharp spots that caused cuts when stepped on (we always hammered down the spots we stepped on) - Exterior damage (essentially cracks and holes) that allow in drafts- our infant daughters room was dropping under 60 degrees with our heater running nonstop - Leak from upstairs neighbor’s bathroom into our hall bathroom (into bathtub onto our kid’s toys and bathmat) - Living at London House Apartments has continued to prove itself to be a health and safety issue to my family and myself. I look forward to the moment in which I no longer have to live here and worry about what the next issue is going to be and how long it will take for it to be resolved.

means we care more about them". That's an absolute lie. They don't fix major problems and then take months to respond to you, if at all. Seriously, avoid at all costs.

very nive to have,

day public.

point whether you’re new or not you have to keep your word and that did not happen. Wasted time, wasted money, and setback on moving because I had to continue my search. The property itself is lovely and the staff is nice but those things go out the window when you can’t get things done. If you have two or three months and money to waste on application fees this may be an option but if you need timely responses you’ll need to continue your search.

without a hitch. Overall, the community is nice, rent is reasonable and I would recommended this complex to others giving them 4/5 stars due to the minor issues at move in with the appliances themselves.