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Palms of Boca Del Mar
- 1–2 Bedrooms
- $1,962–$4,047Available Unit Pricing
- 692–1,142Square Feet
About Palms of Boca Del Mar
Welcome to Palms of Boca Del Mar The quest for the perfect home stops at Palms of Boca Del Mar. Brimming with attractive amenities, cozy interiors, and dazzling leisure areas, our apartments in Boca Raton, FL, will make you feel like you belong. An exciting new chapter begins as soon as you take your pick from our one or two-bedroom apartments. Lifes essential amenities and extra comforts are given from the get-go, providing a canvas you are free to personalize as you see fit. Some of these highlights include stainless steel appliances, granite countertops, as well as lovely in-unit washers and dryers. You will be just as charmed by the state-of-the-art fitness center and the two resort-style swimming pools, not to mention the tennis and pickleball courts.
Palms of Boca Del Mar is located in the West Boca Raton Neighborhood and 33433 Zip code of Boca Raton, FL. This community is professionally managed by Atlantic | Pacific Companies - Atlanta Office
Unique Features and Amenities
- 24-Hour State of the Art Fitness Center
- 2nd Floor
- 2nd Floor Vaulted Ceiling
- Additional Outside Storage Included
- Cherry Cabinets
- Corner unit
- Full Size Washer & Dryer
- Full Size Washer & Dryer in Every Apt Home
- Golf Course View
- Lake View
- Outdoor Summer Kitchen with Grilling Station
- Plank Flooring in Living Areas
- Reno 4
- Renovation 4
- Resident Lounge with Media and Coffee Station
- Upgraded Cabinetry
- Washer and Dryer in Every Home
Property Contact Info
Floorplan Pricing and Availability
Palms of Boca Del Mar offers 1 to 2 Bedroom apartments starting from $1,962 and having 692–1,142 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
From $1,962
Martinique with Sunroom
1 Bed, 1 Bath, 709 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,962 Available Now 3802 709 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Unit 3802 Rent and Fees
Price
- From $1,962
Model Rent and Fees
Price
- $1,962 - $3,270
Apartment Model: Martinique with SunroomFrom $1,9621 Bedroom, 1 Bath, 709 sq ftAvailable NowApartment Unit: 3802Apartment Model: Martinique with SunroomFrom $1,9621 Bedroom, 1 Bath, 709 sq ftAvailable NowFrom $1,967
Martinique
1 Bed, 1 Bath, 692 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,007 Available Now 4009 692 $1,967 Available Now 3803 692 $1,977 April 25, 2025 3307 692 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $1,967 - $3,338
Available Unit Pricing
- $1,967 - $3,338
Unit 4009 Rent and Fees
Price
- From $2,007
Model Rent and Fees
Price
- $1,967 - $3,338
Unit 3803 Rent and Fees
Price
- From $1,967
Model Rent and Fees
Price
- $1,967 - $3,338
Unit 3307 Rent and Fees
Price
- From $1,977
Model Rent and Fees
Price
- $1,967 - $3,338
Apartment Model: MartiniqueFrom $1,9671 Bedroom, 1 Bath, 692 sq ftAvailable NowApartment Unit: 4009Apartment Model: MartiniqueFrom $2,0071 Bedroom, 1 Bath, 692 sq ftAvailable NowApartment Unit: 3803Apartment Model: MartiniqueFrom $1,9671 Bedroom, 1 Bath, 692 sq ftAvailable NowApartment Unit: 3307Apartment Model: MartiniqueFrom $1,9771 Bedroom, 1 Bath, 692 sq ftAvailable April 25, 2025From $1,976
Antigua
1 Bed, 1 Bath, 848 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft $2,006 Available Now 4203 848 $1,986 Available Now 2509 848 $1,976 Available Now 3413 848 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $1,976 - $3,343
Available Unit Pricing
- $1,976 - $3,343
Unit 4203 Rent and Fees
Price
- From $2,006
Model Rent and Fees
Price
- $1,976 - $3,343
Unit 2509 Rent and Fees
Price
- From $1,986
Model Rent and Fees
Price
- $1,976 - $3,343
Unit 3413 Rent and Fees
Price
- From $1,976
Model Rent and Fees
Price
- $1,976 - $3,343
Apartment Model: AntiguaFrom $1,9761 Bedroom, 1 Bath, 848 sq ftAvailable NowFloorplansPhotosApartment Unit: 4203Apartment Model: AntiguaFrom $2,0061 Bedroom, 1 Bath, 848 sq ftAvailable NowApartment Unit: 2509Apartment Model: AntiguaFrom $1,9861 Bedroom, 1 Bath, 848 sq ftAvailable NowApartment Unit: 3413Apartment Model: AntiguaFrom $1,9761 Bedroom, 1 Bath, 848 sq ftAvailable NowFrom $1,996
Antigua with Sunroom
1 Bed, 1 Bath, 870 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,011 Available Now 3716 870 $2,001 March 27, 2025 3712 870 $2,011 March 31, 2025 3910 870 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $1,996 - $3,349
Available Unit Pricing
- $2,001 - $3,349
Unit 3716 Rent and Fees
Price
- From $2,011
Model Rent and Fees
Price
- $1,996 - $3,349
Unit 3712 Rent and Fees
Price
- From $2,001
Model Rent and Fees
Price
- $1,996 - $3,349
Unit 3910 Rent and Fees
Price
- From $2,011
Model Rent and Fees
Price
- $1,996 - $3,349
Apartment Model: Antigua with SunroomFrom $1,9961 Bedroom, 1 Bath, 870 sq ftAvailable NowApartment Unit: 3716Apartment Model: Antigua with SunroomFrom $2,0111 Bedroom, 1 Bath, 870 sq ftAvailable NowApartment Unit: 3712Apartment Model: Antigua with SunroomFrom $2,0011 Bedroom, 1 Bath, 870 sq ftAvailable March 27, 2025Apartment Unit: 3910Apartment Model: Antigua with SunroomFrom $2,0111 Bedroom, 1 Bath, 870 sq ftAvailable March 31, 20252 Bedrooms
From $2,323
Caribe
2 Beds, 1 Bath, 930 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,367 Available Now 3109 930 $2,367 Available Now 3103 930 $2,367 Available Now 3601 930 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $2,323 - $3,952
Available Unit Pricing
- $2,367 - $3,952
Unit 3109 Rent and Fees
Price
- From $2,367
Model Rent and Fees
Price
- $2,323 - $3,952
Unit 3103 Rent and Fees
Price
- From $2,367
Model Rent and Fees
Price
- $2,323 - $3,952
Unit 3601 Rent and Fees
Price
- From $2,367
Model Rent and Fees
Price
- $2,323 - $3,952
Apartment Model: CaribeFrom $2,3232 Bedroom, 1 Bath, 930 sq ftAvailable NowApartment Unit: 3109Apartment Model: CaribeFrom $2,3672 Bedroom, 1 Bath, 930 sq ftAvailable NowApartment Unit: 3103Apartment Model: CaribeFrom $2,3672 Bedroom, 1 Bath, 930 sq ftAvailable NowApartment Unit: 3601Apartment Model: CaribeFrom $2,3672 Bedroom, 1 Bath, 930 sq ftAvailable NowFrom $2,413
Cayman with Sunroom
2 Beds, 2 Baths, 1142 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,453 Available Now 2806 1142 $2,413 January 30, 2025 2706 1142 $2,419 March 17, 2025 3608 1142 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $2,413 - $4,047
Available Unit Pricing
- $2,413 - $4,047
Unit 2806 Rent and Fees
Price
- From $2,453
Model Rent and Fees
Price
- $2,413 - $4,047
Unit 2706 Rent and Fees
Price
- From $2,413
Model Rent and Fees
Price
- $2,413 - $4,047
Unit 3608 Rent and Fees
Price
- From $2,419
Model Rent and Fees
Price
- $2,413 - $4,047
Apartment Model: Cayman with SunroomFrom $2,4132 Bedroom, 2 Bath, 1142 sq ftAvailable NowApartment Unit: 2806Apartment Model: Cayman with SunroomFrom $2,4532 Bedroom, 2 Bath, 1142 sq ftAvailable NowApartment Unit: 2706Apartment Model: Cayman with SunroomFrom $2,4132 Bedroom, 2 Bath, 1142 sq ftAvailable January 30, 2025Apartment Unit: 3608Apartment Model: Cayman with SunroomFrom $2,4192 Bedroom, 2 Bath, 1142 sq ftAvailable March 17, 2025From $2,468
Cayman
2 Beds, 2 Baths, 1128 sq ftAvailable NowAvailability Details
Price Availability Date Unit Sq Ft $2,468 Available Now 3003 1128 $2,468 Available Now 2707 1128 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Price Range
- $2,468 - $3,898
Available Unit Pricing
- $2,468 - $3,898
Unit 3003 Rent and Fees
Price
- From $2,468
Model Rent and Fees
Price
- $2,468 - $3,898
Unit 2707 Rent and Fees
Price
- From $2,468
Model Rent and Fees
Price
- $2,468 - $3,898
Apartment Unit: 3003Apartment Model: CaymanFrom $2,4682 Bedroom, 2 Bath, 1128 sq ftAvailable NowApartment Unit: 2707Apartment Model: CaymanFrom $2,4682 Bedroom, 2 Bath, 1128 sq ftAvailable NowFrom $2,293
Caribe with Sunroom
2 Beds, 1 Bath, 952 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable Apr 29Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,293 April 29, 2025 3112 952 Model Amenities and Features
Features
- Ceiling Fans
- High Speed Internet Access
- Skylights
- Storage Space
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Ice Maker
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
- Stainless Steel Appliances
Unit 3112 Rent and Fees
Price
- From $2,293
Model Rent and Fees
Price
- $2,293 - $3,832
Apartment Model: Caribe with SunroomFrom $2,2932 Bedroom, 1 Bath, 952 sq ftAvailable April 29, 2025Apartment Unit: 3112Apartment Model: Caribe with SunroomFrom $2,2932 Bedroom, 1 Bath, 952 sq ftAvailable April 29, 2025
Schedule a Tour
Property Information
- 320 Units
- 2 Stories
- Built in 1986
Lease Terms
- 12 Months
- Short Term Lease Options
Pet Policy
Pet Policy - Cats
- Cats Allowed
- $500 Fee
- 2 Pet Limit
- Pet Policy Type: Cat, Dog</Br>Finding A Pet Friendly Apartment Can Be Tough. Here At Palms Of Boca Del Mar, We Certainly Understand How Important It Is To Have Your Companions By Your Side. That's Why We Are A Pet Friendly Community; We Love Your ...
- Must Be Spayed/Neutered
- $20 Monthly Pet Rent
- Pet Interview Required
Pet Policy - Dogs
- Dogs Allowed
- Pet Interview Required
- $20 Monthly Pet Rent
- 2 Pet Limit
- Pet Policy Type: Cat, Dog</Br>Finding A Pet Friendly Apartment Can Be Tough. Here At Palms Of Boca Del Mar, We Certainly Understand How Important It Is To Have Your Companions By Your Side. That's Why We Are A Pet Friendly Community; We Love Your ...
- $500 Fee
- Must Be Spayed/Neutered
Parking Fees & Info
Parking Surface
- Surface Lot
Parking Covered Lot
- Assigned Parking.
- Covered Lot Fee: $50 /Mo
Parking Other
- Other
Fee & Deposit Info
Recurring Fees
- $50 Covered Lot Fee
One-Time Fees
- $350 Admin Fee
- $100 Application Fee
3D Tours
Features and Amenities
On-Site Services
- Planned Social Activities
- Recycling
- Renters Insurance Program
Community Features
- Lounge
- Business Center
- Clubhouse
- Walk Up
Outdoor Features
- Grill
- Cabana
- Patio
Recreation and Fitness
- Fitness Center
- Tennis Court
- Racquetball Court
- Pool
Interior Features
- Skylights
- Storage Space
- Ceiling Fans
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen Amenities
- Dishwasher
- Microwave
- Oven
- Pantry
- Island Kitchen
- Range
- Refrigerator
- Stainless Steel Appliances
- Ice Maker
- Kitchen
- Disposal
- Granite Countertops
Living Area Features
- Walk In Closets
- Sunroom
- Vaulted Ceiling
- Dining Room
- Linen Closet
- Tile Floors
- Window Coverings
- Vinyl Flooring
- Carpet
- Hardwood Floors
Map
- Shopping
- Colleges
- Grocery
- Medical
- Transportation
Map
Hours and Contact Info
Monday | 9:00 am–6:00 pm |
Tuesday | 9:00 am–6:00 pm |
Wednesday | 9:00 am–6:00 pm |
Thursday | 9:00 am–6:00 pm |
Friday | 9:00 am–6:00 pm |
Saturday | 10:00 am–5:00 pm |
Sunday | 10:00 am–5:00 pm |
Getting Around
Walk Score®
16 / 100
Car-Dependent
Almost all errands require a car
Bike Score®
31 / 100
Somewhat Bikeable
Minimal bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Palms of Boca Del Mar
Where is Palms of Boca Del Mar located?
Palms of Boca Del Mar is located at 5515 Pacific Blvd near the West Boca Raton area of Boca Raton, FL
What is the current rent range at Palms of Boca Del Mar?
1 Bedroom to 2 Bedroom Apartments at Palms of Boca Del Mar currently range from $1,962 to $4,047
When is the leasing office open?
- The office Hours for Palms of Boca Del Mar are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday 10:00 am–5:00 pm
Are pets allowed?
Yes. Pets are allowed at Palms of Boca Del Mar. Call us today for info on moving here with your pet.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Expansive rent
June 20, 2023I don’t recommend this place at all. I lived in this place for a 2 years. The apartment was very outdated and the AC stopped working every 2-3 weeks. In the beginning of the lease they will give you the apartment with many issues, but in the end of the lease they will charge you for those issues. The pool is not heated. So it's just leave you 5 months a year to use the pool. Because water too cold ?. Gym was closed so many times for different reasons. Front of the complex they building a new ...complex so prepare for a lot of noises. If you have an issue in the apartment normally it's take them between 7 to 9 days to fix it. The sheriff office was so many times in the complex because there's couple of drugs dealers living in the complex. One time they didn't let me and my son go back to the apartment for couple of hours because they try to arrest couple of people. Expensive rent.Property Manager Responded
June 23, 2023Hello Amir, Although we appreciate most feedback, we are very disappointed about yours. We care deeply about our residents and their experiences in our community, our team works incredibly hard to provide all of our residents with the best experience possible. Unfortunately, rent increases are out of our hands, since we go by market price. We wish you the best of luck in your new home!!! Thank you.
Read MoreReview from Apartments.com
Renters be AWARE!! The worst expierence ever!
November 12, 2022RENTER'S BE AWARE!!! Our Family hated it so much we broke our lease early! The apartment my family lived in was small, very old and tired, the bathroom was simply disgusting, years of bad finishes and sloppy repair jobs can be seen on every inch of the place, the tubs are just repainted after every vacancy and started to peel within weeks of using the shower! old appliances, Cheapest paint on the walls, if you scratch them even slightly the only solution is to repaint them as it can't be cleaned ...without wiping off the paint. Finally, say bye bye to your deposit! they will find the smallest imperfection to charge you BIG MONEY! Their behavior on this regard feels very predatory! - Carpet Cleaning $162 - Apartment Cleaning $150 - (this one will make you laugh, charged for water marks on the Kitchen SINK! and a dried wipe streak on the oven!) - Painting $270 (My kids in there did scratch the walls, and since the paint is so cheap it takes off the paint if you try to wipe it off, no contest on this one expect they can't even provide proof this is what they actually spend) Unfortunately, no star review is not an option! All the above charges seen arbitrary, no receipts that this was the actual costs, and they refuse to provide them (obviously because it was not done, and charges are most likely made up).Property Manager Responded
January 3, 2023Good morning, Anastasia and Rafael and thank you for your review! You told us the reason you were breaking your lease is that you were buying a home. In fact, we have no record of any issues until you received your final account statement. I can assure you that the paint is not cheap. No, the paint cannot be cleaned after someone drew it all over the walls with markers/crayons/pencils. Unfortunately, the damage was permanent and needed to be repaired. Since we didn't cause the damage, the debt falls to you. Fortunately, our policy requires that we digitally document damages. This means if we are ever challenged in court, we have the proof in the form of photos, invoices, etc. There was absolutely nothing arbitrary in the calculation of the damages you created and pursuant to the lease contract between you and the Palms of Boca del Mar, your account was charged accordingly. In closing, I believe you were given a deadline to pay your balance due. It is our sincerest hope that you will be ...able to satisfy this debt. We appreciated your residency with us and wish you the best in your new home! Respectfully, Atlantic|Pacific Management
Read MoreReview from Apartments.com
just no
February 21, 2022headaches after headaches, hardly any customer service and high rent for quite old buildings. Embarassing when the xfinity guy came to fix the line and a roach popped out and said helloProperty Manager Responded
March 7, 2022Dear Resident, Please contact the office so we can help you if you are having any issues. I am unsure of the situation as no one has reported this to the office. We are set in place to help our residents the best way we can. The buildings are well kept and our amenities have all been renovated and we work hard to maintain the community. Please contact the office and have a conversation with us, I assure you we will do our best to assist you. Palms Management
Review from Apartments.com
Great place to live
February 13, 2022This was my first apartment, what a great experience. manager, leasing staff and maintenance were top notch. management was friendly and eager to help. This is a beautiful quite property, if you are looking for place to call home. Thanks for a great experience.Property Manager Responded
February 16, 2022Dear Valued Resident, Thank you so much for taking the time out to do the survey. We value your opinion. We hope you make this your home for many years to come. We strive to provide great customer service and hope to meet or exceed your expectations. Thank you and take care! Taini and the Palm's Amazing Management Team Your Home is Our Business!
Review from Apartments.com
bad quality high price
December 9, 2021the apartments are deteriorated and showing their age. the windows are very thin when it rains water comes in. the community does not pick up after their dogs and the maintenance does not provide enough trash bins and trash is always overflowing from bins. cars are constantly getting dirty by the ground’s people when cutting the grass. the washing machines and stoves are very old they need to be replaced.Property Manager Responded
December 10, 2021Good day, I can only assume it's the same person that has put a review on each of the platforms. I am very happy to say that are many happy people in this community. They appreciate the team and all the efforts that are put forth on our behalf. The issues with you and were solely based on your presumption that the landscapers were trying to dirty your car and in fact, they were blowing off any dust or grass that had might have landed. They paid for your car to be washed twice. Then you had an issue in your apartment and you would not allow us to rectify it. My residents are able to say that if there are any issues we try our best to rectify them within 24 hours. We are constantly upgrading the community. I understand that you think the rents are high but we are in one of the most centrally located areas in Boca, we have upgraded the exterior of the community and the apartments, plus we provide amazing service. We wish you all the best. Palms Management
Review from Apartments.com
Bedbugs
August 16, 2021My next door neighbor was putting his mattresses outside because of the bedbugs. Later that night I saw two guys take the mattresses to the building next to us. Looks like I'll need to move out.Property Manager Responded
August 18, 2021Dear Resident, Thank you for notifying us of the situation on a review. We ask that next time you contact the office and notify us when the situation is taking place in order to rectify it. Per the lease, it is your responsibility to contact the office if you are aware that there are bedbugs present. You should have also notified the office also when you saw a mattress in the hallway. I ask that you contact the office so we can gather more information. Thank you, Palms Management
Review from Apartments.com
Mediocre
June 6, 2021I really wanted to leave a great review for this complex but I can’t. The pros: location and maintenance staff. The location was amazing and so close to a lot of great foos options and 15 minutes from Mizner. The maintenance staff was so on top of things and so efficient! The cons: everything else. I got an unfortunate unit being right across from the leasing office so I never used my patio and had my blinded closed 99% of the time. I also had so many issues with the office staff. The only time ...they were responsive was when it came to my lease, shocker. Anytime I would email them I had to send at least three follow ups to get bare minimum responses, and their phones never worked. When the time did come to renew my lease the email was sent as a reminder and I never received the first email she claimed to have sent. If I didn’t respond by a certain time I’d have to pay an additional fee or something (which I know goes for all places but the fact that she tried playing it that I was unresponsive was absolutely ridiculous). Parking is always an issue as well, sometimes I had to park 2 buildings over. I’m so happy I don’t live here anymore.Property Manager Responded
June 11, 2021Dear Valued Resident, Thank you for taking the time out to do the survey. We strive to provide great customer service. The Assistant is great about sending out renewal notices in a timely manner and following up, she sends letters, emails, and calls. But please keep in mind that this is your responsibility to provide us with a written notice a minimum of 60 days in advance which is stated in the lease contract that you signed. Our system also records all the letters and emails that were sent. If for any reason we would have not sent you the notice in a timely manner, we would without a doubt extend your notice to cover at least the 60-day notice. We do not benefit from having someone unhappy and overshadowing all the hard work we truly do; we over-communicate. We try our best to answer all calls as we do have a very busy office, we have one of the highest percentages in answering calls in our company. An example is last year during the pandemic, we closed out office, we took it upon ...ourselves to have the phone calls forwarded to each of our cellular phones to continue to provide customer service and so our residents would know that we were still here for them. Across from the leasing office is a high commodity, people request to live across from the leasing office due to proximity to the amenities and parking which we don't receive complaints regarding any parking issues. The residents that live directly across from the leasing office have lived there for more than 3 years each; 3 of which were on-site transfers. We really do our best to go above and beyond. We wish you all the best. Taini and the Palm's Amazing Management Team Your Home is Our Business!
Read MoreReview from Apartments.com
Worst experience of my life
May 28, 2021I applied for an apartment at Boca Del Mar, my experience with Delmaris was pleasant, I had an emergency and could not move in. When they gave me the website and on the phone, I was told that the only thing no. Refundable was the application fee and pet fee. They ended up charging me $350. When they stated the 100 fee was to hold the apartment. I tried to resolve this with Taysha the property manager, she knew she did not want to give me the 250 fee they took from my account but wasted my time ...with email's back and forth this apartment only care about how much money they take from you and not the prospective residents or current residents they have based on reviews. And most of those 5 star reviews are not from friends and familyRead MoreReview from Apartments.com
Not friendly and uninviting
August 31, 2020Tried to get information about an apartment online and received no information so I decided to drive by and check in person. The office was locked, a woman met me at the door and was extremely rude and was talking to me through a crack in the door. She was not interested in helping me with finding an apartment and told me she wouldn’t be showing any apartments to me today anyways. I believe I interrupted her playing on her phone. If the customer service is this bad when trying to get you into an ...apartment, I can only imagine what it’s like once they’ve got you signed into a lease. I’ll take my money elsewhere! I wonder if the owners know how their employees treat customers?Property Manager Responded
September 1, 2020Dear Valued Customer, I truly apologize that you feel that you received less than superior service. I would like to discuss the points you have mentioned. When you are on our website and you request information, we have an automated reply that is sent out immediate to the requesting party. We provide this service in order to make sure everyone who request information gets an immediate answer. Can you please tell me how you requested information from us online? I just want to make sure we are not missing anything. Due to the Pandemic; the safety and wellbeing of the customers, residents, and employees is our number one priority. Our company has strategically put several procedures in place in order to reduce cross-contamination. You must have an appointment in order to visit us. Before the appointment we ask fundamental questions. If you arrive without an appointment, we do ask you to please call us first so we are able to get information from you and provide our information to you. ...We do this to everyone that comes to the door and for the most part, we get the cooperation needed and it goes quickly. We really try our best to accommodate everyone and provide great customer service. Please let me know if you have not found a home. If you have not, we would like to make it up to you. Please reach out to us at 561.392.1244. We hope to be able to make it up to you and show you who we truly are as a management team. Thank you and have a great day, Taini and the Palms Management Team
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I loved living here!
July 24, 2019I truly enjoyed my time living in Palms and I was sad to have to leave as quickly as I did. I had a one bedroom apartment and it was the perfect amount of space for one person providing a large living room with a skylight/wood floors and a separate laundry area off the newly renovated kitchen which is hard to come by under one roof in Boca with fair pricing I might add. If it wasn’t for my work I would have loved to stay there being that my unit was surrounded by quiet respectable neighbors and ...had a view of the tennis courts and lake. Although the property is older the renovations make it feel like new and definitely worth taking the time to see what's inside. Most importantly, the maintenance team and office staff is by far the best I have ever dealt with and this is coming from someone who has had to move and deal with different staff just about every year. Jose and his team got things done quickly and communicated with you efficiently to get any problems or concerns completed. In the time I was there I had little to no issues with my unit and one time maintenance was on top of an issue they found before I even had time to notice it for myself. As far as the office staff they were the absolute sweetest! They were quick to respond and always helpful providing things to residences such as swim lessons for children to free pizza parties on occasion. I will definitely miss Carla she was always such a pleasure to speak with and knew myself and others on a first name basis. Unlike others, this leasing office is professional and truly cares about their tenants. If you have been on the fence definitely give Palms an opportunity you will be more than satisfied you did:)Property Manager Responded
July 26, 2019Dear Valued Resident, Thank you so much for taking the time out to do the survey. We value your opinion. We are happy that you had made this your home and sad that you had to leave. We strive to provide great customer service in hopes of meeting and exceeding your expectations. Jose, the maintenance team, Carla and the girls in the office are amazing. We are truly work to satisfy the customer’s needs. Whatever is in our hands, we strive to go above and beyond. We take pride in what we stand for. I am a huge believer in customer service and I have meetings monthly on the importance of treating people as you want to be treated. I make them envision this is their home and what would they want to come home to and everyone is amazing at translating that. I have one of the best teams all around and I am so happy that people notice the genuinely caring people that take care of their safe haven. We hope that all goes wonderful for you and if you ever need to return, we hope you return to your ...home! Thank you and take care! Taini and the team of Palms of Boca del Mar Your Home is Our Business!
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Great place to live in Boca!
June 21, 2019I moved to this complex about a year and a half ago. I love it here! The property is beautifully landscaped. The pool area is beautiful. They recently painted the entire complex and it looks great. Apartment management is very attentive and if you have a maintenance issue; it is repaired quickly. Very pet friendly. The location is ideal – 10 minutes from the beach; close to the turnpike and I-95, and close to amazing shopping and restaurants in this area. A great place to live in beautiful Boca ...Raton!!!Property Manager Responded
June 26, 2019Dear Valued Resident, I am so happy that you have made this your home. We try our best to provide great customer service and hope to meet and exceed your expectations. We are so excited for the color change and the amenity enhancements. You are going love it once we have completed the overhaul. We are located in a central location, close to everything needed in life. Thank you for taking the time out to give us your feedback. We hope to make this your home for many years to come. Take care and have a wonderful day, Taini and the Palm's Management Team Your Home is Our Business!
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Awful move out experience!! Be aware
June 18, 2019AWFUL EXPERIENCE!!! Lived in this place for almost 3 years, everything was ok until we moved out, went to the office asked, how should we leave the apartment. The manager told me not to do any paint work because if the color didn't match they would charge us again to re pain, But if we wanted they had a Cleaner( Adriana house Cleaner) that would leave the apartment EXACTLY how they wanted. My mistake was to believe!! Adriana went to the apartment saw how it was, charge me $150 to do a move out ...cleaning like they wanted. After she cleaned she came with a LAME excuse that she had to throw a lot of trash out( HELLO ITS A MOVE OUT CLEAN)!! but she did clean the place, I checked the place look clean but not as they wanted because 21 days later they charge me $75 to clean AGAIN things that their great houseclean recommendation didn't do! SO PLEASE BE AWARE! NEVER TRUST THEIR RECOMMENDATIONS!!!Property Manager Responded
June 26, 2019Good day Valued Resident(s), I am the Property Manager and my name is Taini. I have been overseeing this property for 5.5 years. I did some research and you had spoken to the Leasing Agent at the time who provided you with a housekeeper's contact number. We do not refer vendors for this exact reason so I truly apologize for that. She was trying to be helpful as she has used her in the past and never had a complain. I spoke to her and she did contact the cleaner yesterday and explained that the apartment was not acceptable and that you would be contacting her. She then spoke to you and explained the situation and asked you to please contact the cleaner whom was was expecting your call. Not sure if you were able to contact her or not. Please remediate with her. I also want to clear something as the information is incorrect and whomever is read this should know the difference between a trash out and a move out clean. A move out clean has more details involved and a higher degree of ...cleaning then a regular clean. The cleaner stated the apartment needed more than just cleaning. A trash out; which is usually charged separately; is when you have to physically remove items and dispose of them. That is not part of a clean. I just don't want to confuse the audience. Unfortunately, it was not left in acceptable conditions as I have the pictures of grease on the wall, etc. We dropped the ball by trying to help and we should not have done so. I know your boyfriend lived with us for 3 years and we had a good professional relationship with him until move out. I do apologize for the miscommunication. I hope you can come to an agreement with the cleaner that will satisfy you. We truly do our best to provide great customer service and it saddens me to see a negative review that overshadows all the great work my team has done throughout the years. I wish you well. Take care, Taini and the Palm's Management Team
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Nearby Schools
Boca Raton Community Middle School
Boca Raton Community High School
Verde K-8
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Palms of Boca Del Mar.
Big Box and Retail
Colleges and Universities
Groceries
Hospitals
Shopping Centers
Palms of Boca Del Mar has 5 shopping centers within 1.5 miles.
Transit Stations
Nearby Neighborhoods
Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
Boca Raton Studio Apartments | $2,097 | $1,478 | $4,213 |
Boca Raton 1 Bedroom Apartments | $2,570 | $675 | $5,017 |
Boca Raton 2 Bedroom Apartments | $3,326 | $1,350 | $8,947 |
Boca Raton 3 Bedroom Apartments | $4,201 | $1,609 | $9,980 |
Boca Raton 4 Bedroom Apartments | $5,183 | $4,465 | $6,626 |
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