Southside Apartments

to Vegas (as required) and it took them over a month to replace the oven in the apartment unit. Any other requests submitted either went ignored or took over a month to get things fixed. About three months in signs of rats started appearing. So we talked to the property manager and mailed another request form. Skip to month five, we've talked to the manager several times sent in another request and still heard nothing. Also, upon talking to other residents, we found out that rats have been a problem for years and the owners/managers have never done anything about it. Finally after submitting a 30 day notice, with another note about the rats, they send in maintenance to deal with the rats and we get blamed for all the damage saying we should have contacted them earlier. Also nothing was actually done to get rid of the rats at that point. Upon receiving the final bill, they are charging us for rat damage among other things that were broken upon move in or that maintenance never dealt with when we lived there. They also billed for days that we did not live in the apartment as they started the 30 days from the time they received the 30 day notice, not from when it was sent. The apartments grounds are also not kept up (lots of potholes, broken mailboxes) and many of the residents smoke pot regularly in the evenings which can leave your apartment smelling like it the next day if you forget to close your windows at night. There also were a lot of loud neighbors at night and a fair bit of police activity. The last problems are that the office is rarely open, the on-site manager is hardly around and EVERYTHING has to be mailed to Vegas including rent. If you do move in to these apartments, document everything very well and date it. Photos, copies of all forms, videos - everything you can think of. Also, don't expect to get your deposit back, because you probably won't.

rules. I have worked property management before, and I can tell you this is absurd. It takes 48 to 72 hours to have a 3rd party company perform a background check. It takes one phone call to verify income. I'm not expecting to move in tomorrow, but this is not good business. I have a perfect rental history, good credit, I'm stably employed, and I'm quiet and keep to myself. I'm an ideal tenant. And they lost me as a customer because they run their business poorly.