Suburban Living at Scott's Addition Apartments

out. They were very unreliable during emergencies. They couldn't even install the washer properly, and it flooded my apartment TWICE!! When we called for emergency maintenance, they gave us a vacuum to clean up ourselves. The maintenance guy is a liar. He kept telling us that he was stopping by on a certain date, but he never showed up. Or when we asked him for one thing, he brought us something else. This happened a few times. They refused to do anything about noisy neighbors. I have contacted them multiple times about the neighbor playing loud trash mumble rap and yelling like crazy throughout the day and even late at night. They either said they would contact the lousy neighbor or just ignored my emails. This had been going on since I moved in and was not resolved after I moved out. The front and back doors have huge gaps at the bottom. When they renovated the hallway and the stairs, the whole apartment was filled with dust. When I emailed them asking if they could do anything about the gaps, they said there was nothing they could do, not even an apology. They took some of our deposits without sending us an itemized list. When I called, they gave me the run-around and provided a different answer EACH time. Overall, both the front office lady and the maintenance guy can't do their jobs well and are liars.

so thin that You can hear everything that goes on inside the apartment. I will not recommend anyone to live here it's like living in a dump. I am reporting this apartment to housing authority because of my condition and unsatisfact'ry. We don't even have a property manager to talk to about the issues and the main office refused to pick up the phone. There is a big hole in the back yard. That my husband and my neighbor have fell And it has been Reported But nothing has been done. Do not consider living here find another place

own up if something wrong. First thing next morning Al was at my apartment. I came in to thank the manager and to tell him that Al did a good job. He tole me that I would receive a survey and to answer honestly. I decided to give a review, cuz I am very happy here and love my apartment.

was clear he cared. I really liked him. I am from New York and I am not used to someone talking as much. He talks fast, but will gladly repeat himself. He knew my mom did not have a cell phone.He asked for my number. Today, he is the only one that called me back.He called me by my Maiden name because he did not get my married name, but I could have cared less. He apologized that he has been so busy, he said he would have called earlier. but my mother never left his mind. He let me know that he still did not have a first floor apartment for her, but she was on his mind and let me know that she was on his wait list and he was going continue to touch base. I was elated, it was clear he cared.. I told him I wanted to call his corporate office and let them know how happy they should be to have him. He said he would be happy to give the number, but it would mean so much more if I left a review so that I can share my experience with others. He REALLY wanted a review. It is my pleasure to do that for him. Mr. Lodge thank you for your compassion. I hope this review helps you in the future. You are one of a kind! Carolyn Cowarden

really like what he do. I was worried that he was gonna change after I moved in because some reviews talk about the manager. He told me he was the new manager. He was not lieying either. When I come into the office, he always say how my favorite resident.. He probably say that to everybody but i dont care. he make me feel special. It is very quiet here. My neighbors always speak to me.