The Alcove Apartments

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dollars to pay online. My refrigerator went out on me 4 months in a row. The apt manager never made an effort to change it out. Their excuse was they didn't have a truck to transport other used refrigerators from sister properties, so I had to wait meanwhile Im repaying for groceries 4 months in a row. How is it that a complex does not have the necessary things such as a maintenance truck, to get a job done? Then when they finally switched it out, it was FILTHY with old food smears everywhere! Worst renters experience of my LIFE! Almost broke my lease because of this. CANT WAIT TO MOVE!

on the kitchen cealing and sometimes fall in the food. So disgusting!! Infested with roaches and mice and dont bother asking for pest control it’s useless. And if you want to pay rent online is an extra charge of 20 something dollars. Very inconvenient. If you can afford something better go for it, cause youll wish you never rented here. So glad my lease is up soon.

office open at 9a there others tenant that brought their rent and put it in the office door before 9:00a Monday so they don't get an late fee but I do late fee is too much 75 dollar and 10 dollar after but all the tenants that have they money order through the door should get a late fee as well mines money order is stamp before the 4th of the month as well but just because you guys don't open on Sunday and I came right when the office open I have to pay a late fee not good customer service to me my opinion.

apartment and found things that she wanted corrected before I moved in. I said "Ok that's fine." I did not move into my apartment until May 4th. After waiting over a month for the apartment to be ready, I expected a perfect place. I had been told that the apartment was a "rehab unit" and would be getting everything brand new. Counter tops, carpet, paint...etc. The only thing that looked new was the carpet. My counter tops were the same as they were when I had been shown the apartment. There were holes in the walls around the apartment, I had to ask to have the bathtub resurfaced. I was very unhappy with the apartment that I had waited so long for. Then in the first 2 weeks of me being there, I witnessed police in my area of the apartments 3 times for different crimes; someone broke into a car, someone attempted to break into a ladies apartment, someone had there car broken into... Smh I was so freaked out. Also I had to pay a first time renter's fee because my old apartment complex had switched management so they no longer had my records. I provided the records to the complex and have yet to be refunded my fee after one of the office associates said that she would look into what they could do. I have heard nothing back on the matter. I had to put in multiple work orders to get the doors for both of my rooms fixed, they both would not close correctly for weeks. All in all. I can not wait for this lease to be up!!

people moving in, particularly my neighbors, are very loud at all hour of the night,including little children running and screaming around at midnight, and have trash all on their patio which in turn has increased the amount of roaches everywhere. Also the level of criminal incidents have increased substantially the last few months. I'm so grateful my family and I will be moving next month.