The Brittany's Apartments and Townhomes

Transparent pricing. Absolutely no hidden fees. Hassle free deposit return. 3) Exceptional maintenance. The townhouses are in excellent shape so there aren't many maintenance requests during our stay. Whenever something comes up they always respond very fast. We love the fireplace in the winter. Once it stopped working. Since the repair is beyond their skills they brought in external experts to fix it. Once the microwave oven and the washer machine had problems. When they found that it was not an easy and quick fix they just brought in and put up brand new ones! They treat customer satisfaction very seriously and I would say not many business can achieve their level nowadays. I highly recommend this place to anyone looking for a place to stay in Rochester.

few nights I accidentally left the garage door open all night and not a thing had been touched. The townhouses are family built and operated and the Nelsons and their staff are second to none when it comes to communication and responding to issues that may arise. I doubt you would find a better, more efficient management staff anywhere else.

apartments, the townhomes are awesome. We love the fireplace in the winter and the patio in the summer. There’s no overnight parking allowed on the pavement, (in order to make room for maintenance, snow removal, or other emergency vehicles) but each townhome has a double garage. The neighbors are usually quiet and we’ve never had any problems. You might hear the occasional music or dishes being moved, but it has never impacted our sleep or leisure time. There’s no fancy pool or gym, but the space we have in our townhome allowed us to keep a treadmill downstairs. IBM and Douglas Trail are very close to The Brittney’s. They both have biking/running trails that go on for miles. IBM is also a free park-and-ride spot for all you Mayo employees/students. Target, Costco and multiple banks, liquor, and grocery stores are about a 5-10 min drive. You don’t even need to get on the highway to get to them. If you do need to get to the highway, it will take about 5 minutes. We’ve only had to call maintenance once and it was for a slow draining sink. They quickly fixed it (on a weekend day too) and that was the end of it. Easy and simple. As far as complaints go, we really don’t have many. Sometimes the white paint they use can get marked up easily, but we just touch it up with some paint they gave us. The entryway can let out some heat in the winter but is easily fixed with a door draft stopper. Appliances are a little dated, but they work just fine. Overall, we’re very happy living at The Brittany’s and I would have no problem recommending them to anyone who moves to the Rochester, MN area. If you’ll only have to live here for a few years, it’s a great place to live. If you plan on living in Rochester for the next 30 years and don’t want to own a home, it’s a great place to live. These opinions are my own. I was not pressured or given free rent to write this, we sincerely enjoy living at The Brittany’s.