The Element At Ghent Apartments

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111 18th St, Norfolk, VA 23517
(757) 244-9483
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The Element At Ghent

111 18th St
Norfolk, VA 23517
(757) 244-9483
The Element At Ghent in Norfolk, VA - Building Photo
  • 1–2 Bedrooms
  • $1,631–$2,075Available Unit Pricing
  • 611–1,132Square Feet

Rent Specials

THANK YOU FOR YOUR SERVICE: 3% Military Discount!

Ask Us About Our Specials

About The Element At Ghent

Element at Ghent apartments feature 1 and 2 bedrooms apartment homes located in the heart of Norfolk. Apartments feature high-end finishes including private balconies with endless views, stainless steel kitchen appliances, granite tiles, and chic interior design. Based in the national historic Ghent neighborhood of Norfolk, VA, our residents are never more than a few minutes away from downtown, the waterfront, shopping, retail, dining, and the arts. Whether you are visiting the Chrysler Museum of Art, catching a movie in the neighborhood's commercial district, or grabbing a drink at local brewery or winery, you are just a few steps away from your destination. Discover the good life in Element at Ghent apartments.

The Element At Ghent is located in the Hunters Square Neighborhood and 23517 Zip code of Norfolk, VA. This community is professionally managed by Steelhead Management

Unique Features and Amenities

  • 24/7 Emergency Maintenance
  • 24/7 Fitness Studio
  • 24/7 Secure Package Access
  • 24Hr. Emergency Maintenance
  • Apple iMac Station
  • Community gas grill/BBQ area
  • Controlled Access
  • Controlled Building Access
  • Disposal
  • Entertainment Area w/ TVs
  • Firepit
  • Full-Sized Washer/Dryer
  • GE Stainless Steel Appliances
  • Ghent Downtown Norfolk Local
  • Granby Street
  • Light Filled Open Floor Plans
  • Modern Stone Grey Plank in Living Area
  • Monthly Resident Events
  • Monthly Social Events
  • ON-SITE STORAGE AVAILABLE
  • Pet Friendly!
  • Poolside Fire Pit w. Seating
  • Premium View of Courtyard ft. Saltwater Pool
  • Professional On-Site Mgmt
  • Rooftop & Pool-side Grilling Stations
  • Rooftop Deck
  • Rooftop Deck w/ City Views
  • Saltwater Pool ft. Sundeck
  • Sleek Granite Countertop in Kitchen
  • stainless steel appliances
  • Valet Trash Services
  • Wide Plank Flooring

See All Amenities

Property Contact Info

Floorplan Pricing and Availability

The Element At Ghent offers 1 to 2 Bedroom apartments starting from $1,631 and having 611–1,132 sq ft. Here is the current pricing and availability:

  • 1 Bedroom

    $1,631

    Argon

    1 Bed, 1 Bath, 685 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable January 11, 2025

    Availability Details

    PriceAvailability DateUnitSq Ft
    $1,631 January 11, 2025213685

    Unit 213 Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Premium View of Courtyard ft. Saltwater Pool
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Unit 213 Rent and Fees

    Price

    • $1,631

    Model Rent and Fees

    Price

    • $1,631

    From $1,727

    Gallium

    1 Bed, 1 Bath, 720 sq ftAvailable January 11, 2025

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,727 January 11, 2025210720
    $1,727 January 22, 2025226720

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Model Rent and Fees

    Price

    • $1,727

    Unit 210 Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Unit 210 Rent and Fees

    Price

    • $1,727

    Model Rent and Fees

    Price

    • $1,727

    Unit 226 Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Unit 226 Rent and Fees

    Price

    • $1,727

    Model Rent and Fees

    Price

    • $1,727

    Palladium

    1 Bed, 1 Bath, 611 sq ft 

    Availability Details

    Availability DateUnitSq Ft
    UnavailablePalladium611 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services
    • Wide Plank flooring

    Gallium L

    1 Bed, 1 Bath, 880 sq ft 

    Availability Details

    Availability DateUnitSq Ft
    UnavailableGallium L880 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Gallium XL

    1 Bed, 1 Bath, 919 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this Property 

    Availability Details

    Availability DateUnitSq Ft
    UnavailableGallium XL919 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services
    Show Unavailable Floorplans
  • 2 Bedrooms

    $2,075

    Iridium

    2 Beds, 2 Baths, 1093 sq ftAvailable January 11, 2025

    Availability Details

    PriceAvailability DateUnitSq Ft
    $2,075 January 11, 20253181093

    Unit 318 Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Unit 318 Rent and Fees

    Price

    • $2,075

    Model Rent and Fees

    Price

    • $2,075

    Cobalt

    2 Beds, 2 Baths, 1102 sq ft 

    Availability Details

    Availability DateUnitSq Ft
    UnavailableCobalt1102 sq ft

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Kitchen

    • Dishwasher
    • Refrigerator

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services

    Cobalt XL

    2 Beds, 2 Baths, 1132 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this Property 

    Availability Details

    Availability DateUnitSq Ft
    UnavailableCobalt XL1132 sq ft

    Model Amenities and Features

    Unique Features

    • Full-sized Washer/Dryer
    • GE Stainless Steel Appliances
    • Ghent Downtown Norfolk Local
    • Light Filled Open Floor Plans
    • Pet Friendly!
    • Professional On-Site Mgmt
    • Sleek Granite Countertop in Kitchen
    • Valet Trash Services
    Show Unavailable Floorplans
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Schedule a Tour
Call us at: (757) 244-9483 to schedule a tour.

Property Information

Lease Terms

  • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15
  • Short Term Lease Options

Pet Policy

Pet Policy - Cats

  • Cats Allowed
  • 2 Pet Limit
  • We Welcome Your Furry Friends! Up To 2 Pets Max. 1 Pet: $25/Month Rent. 2 Pets: $40/Month Rent. Dog Max Weight Is 45lbs.
  • $50 Monthly Pet Rent
  • 45 Lb Weight Limit
  • $400 500
  • Element At Ghent Welcomes Two Pets Per Apartment. A $400 Non Refundable Pet Fee Applies For The 1st Pet, And A $100 Non Refundable Pet Fee For The 2nd Pet. Pet Rent Is $25 Per Month Per Pet. Pets Over 45 Lbs Are Welcome On The First Floor Only. Please Call For Additional Details.

Pet Policy - Dogs

  • Dogs Allowed
  • We Welcome Your Furry Friends! Up To 2 Pets Max. 1 Pet: $25/Month Rent. 2 Pets: $40/Month Rent. Dog Max Weight Is 45lbs.
  • $400 500
  • 45 Lb Weight Limit
  • $50 Monthly Pet Rent
  • 2 Pet Limit
  • Element At Ghent Welcomes Two Pets Per Apartment. A $400 Non Refundable Pet Fee Applies For The 1st Pet, And A $100 Non Refundable Pet Fee For The 2nd Pet. Pet Rent Is $25 Per Month Per Pet. Pets Over 45 Lbs Are Welcome On The First Floor Only. Please Call For Additional Details.

Parking Fees & Info

Parking Garage

  • Garage Fee: $35 /Mo
  • 1 Space; Assigned Parking. Designated Parking Available In Covered Garage Parking. ($35 $50)

Storage Fees & Info

Storage Unit

  • $30/MO

Fee & Deposit Info

Recurring Fees

  • $35 Garage Fee

One-Time Fees

  • $150 Admin Fee
  • $50 Application Fee

3D Tours

Features and Amenities

On-Site Services

  • Pet Care
  • Planned Social Activities
  • Property Manager On Site
  • Trash Pickup Door To Door
  • Maintenance On Site
  • Package Service

Community Features

  • Lounge
  • Business Center
  • Clubhouse
  • Elevator

Outdoor Features

  • Grill
  • Cabana
  • Waterfront
  • Sundeck
  • Courtyard
  • Controlled Access
  • Deck

Recreation and Fitness

  • Fitness Center
  • Bicycle Storage
  • Pool

Interior Features

  • Balcony
  • Storage Space
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Wi Fi

Kitchen Amenities

  • Microwave
  • Dishwasher
  • Disposal
  • Freezer
  • Stainless Steel Appliances
  • Pantry
  • Range
  • Refrigerator
  • Ice Maker
  • Kitchen
  • Granite Countertops

Living Area Features

  • Walk In Closets

Unique Amenities

  • Garage Available
Google Map

Map

111 18th St, Norfolk, VA 23517

Hours and Contact Info

Call Us - Open Now!
Currently Closed
By Appointment
Monday8:30 am–5:30 pm
Tuesday8:30 am–5:30 pm
Wednesday8:30 am–5:30 pm
Thursday8:30 am–5:30 pm
Friday8:30 am–5:30 pm
SaturdayClosed
SundayClosed

Getting Around

Walk Score®

89 / 100

Very Walkable

Most errands can be accomplished on foot

Bike Score®

69 / 100

Bikeable

Some bike infrastructure

Transit Score®

56 / 100

Good Transit

Many nearby public transportation options

Frequently Asked Questions about The Element At Ghent

Where is The Element At Ghent located?

The Element At Ghent is located at 111 18th St near the Hunters Square area of Norfolk, VA

What is the current rent range at The Element At Ghent?

1 Bedroom to 2 Bedroom Apartments at The Element At Ghent currently range from $1,631 to $2,075

When is the leasing office open?

  • The office Hours for The Element At Ghent are
  • Monday 8:30 am–5:30 pm
  • Tuesday 8:30 am–5:30 pm
  • Wednesday 8:30 am–5:30 pm
  • Thursday 8:30 am–5:30 pm
  • Friday 8:30 am–5:30 pm
  • Saturday Closed
  • Sunday Closed

Are pets allowed?

Yes. Pets are allowed at The Element At Ghent. Call us today for info on moving here with your pet.

Are there any rent specials?

The current rent special at The Element At Ghent is: THANK YOU FOR YOUR SERVICE: 3% Military Discount!.

Lifestyle Ratings

  • Active Lifestyle 3.4

    From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.

    Rating Factors

    This 3.4-star Active Lifestyle rating is based on the following features:

    • Waterfront Community
    • Bicycle Storage
    • Swimming Pool(s)
    • Fitness Center
    • Planned Social Activities
    • Storage Spaces
  • Pet Friendly 3.4

    Top Pet Friendly apartments have specified that they accept pets and feature a number pet friendly amenities for renters with furry friends.

    Rating Factors

    This 3.4-star Pet Friendly rating is based on the following features:

    • Pet Care
    • Elevator(s)
    • Balconies
    • Cats Allowed
    • Courtyard
    • Air Conditioning
    • Deck(s)
  • Family Friendly 3.4

    Family Friendly apartments feature the best community amenities for larger families like larger floorplans, playgrounds and day care options.

    Rating Factors

    This 3.4-star Family Friendly rating is based on the following features:

    • Fitness Center
    • Controlled Gate Access
    • Washer/Dryer In Unit
    • Pet Care
    • Trash Pickup - Door to Door
    • Maintenance on site
    • Package Service
    • Elevator(s)
    • Bicycle Storage
    • Swimming Pool(s)
    • High Speed Internet Access
    • Dishwashers
    • Planned Social Activities
    • Property Manager on Site
    • Lounge
    • Grill(s)
    • Cabana(s)
    • Sundeck(s)
    • Courtyard
    • Balconies
    • Storage Spaces
    • Air Conditioning
    • Hi Speed Internet/Wi-Fi
    • Disposals
    • Freezers
    • Pantries
    • Ice Makers
    • Kitchens
    • Granite Countertops
    • Deck(s)
    See more
    See less
  • Outdoors 3.6

    The Outdoors rating shows the apartment listings on ApartmentHomeLiving.com with the top amenities and features for renters who love the outdoor lifestyle.

    Rating Factors

    This 3.6-star Outdoors rating is based on the following features:

    • Waterfront Community
    • Balconies
    • Deck(s)
    • Bicycle Storage
    • Storage Spaces
    • Grill(s)
    • Cabana(s)
    • Sundeck(s)
    • Courtyard
    • Swimming Pool(s)
  • Student Living 3.4

    Rentals that are highly rated for the Student Living Lifestyle rating have top features and amenities that benefit students and others who enjoy living the student lifestyle.

    Rating Factors

    This 3.4-star Student Living rating is based on the following features:

    • Hi Speed Internet/Wi-Fi
    • Package Service
    • Washer/Dryer In Unit
    • Pet Care
    • Property Manager on Site
    • Elevator(s)
    • Sundeck(s)
    • Fitness Center
    • Bicycle Storage
    • Swimming Pool(s)
    • Storage Spaces
    • Deck(s)
    • Planned Social Activities
    • Trash Pickup - Door to Door
    • Maintenance on site
    • Lounge
    • Clubhouse
    • Grill(s)
    • Cabana(s)
    • Waterfront Community
    • Controlled Gate Access
    • Balconies
    • High Speed Internet Access
    • Air Conditioning
    • Dishwashers
    • Disposals
    • Stainless Steel Appliances
    • Pantries
    • Ranges
    • Refrigerators
    • Ice Makers
    • Kitchens
    • Granite Countertops
    • Courtyard
    See more
    See less
  • Work From Home 3.0

    Apartments and Homes with top Work From Home Lifestyle ratings have displayed the best amenities and community features that support the remote working from home lifestyle.

    Rating Factors

    This 3.0-star Work From Home rating is based on the following features:

    • Business Center(s)
    • High Speed Internet Access
    • Hi Speed Internet/Wi-Fi
    • Package Service
    • Fitness Center
    • Balconies
    • Storage Spaces
    • Air Conditioning
    • Dishwashers
    • Disposals
    • Deck(s)
    See more
    See less
Learn more about Lifestyle Search

Renters Reviews and Ratings

4.8
13 Renters Reviews
ⓘ How is this Rating Determined?The property ratings on ApartmentHomeLiving.com are created using a 5-star scale that includes average renter review scores combined with building ratings to determine an overall blended property score.

Building ratings are based on a community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
  • Great place to live!

    June 4, 2024
    Overall felt safe and quiet! Clean and any maintenance was promptly attended to. Very courteous front desk staff. Lived here for years but apartment truly felt like a home. Only reason I moved was to by a house. Special shout out to Harley, Janice, and Johnny for being wonderful staff!
    • Property Manager Responded

      July 24, 2024
      Thanks for your review! We're so happy to learn you feel content here. Most of all, it's excellent feedback that our team has provided prompt and excellent service across the board. Thanks again!
    Review from Apartments.com
  • You want to live here!

    September 29, 2023
    Besides the apartments and amenities being very clean, modern/cozy and safe, the staff’s hospitality is what truly made this place feel like a home away from home. Due to a busy life/work schedule, I’ve moved 18 times and Element at Ghent does not compare to anywhere else. The apartments are located in a safe and beautiful area accessible by foot to all the fun spots and restaurants/bars in Norfolk and Ghent. The community at Ghent is very friendly and this is, mainly, thanks to Janice and Harley ...
    who go the extra mile to get to know their residents on a personal level and plan frequent events to bring the community together. The events are always very fun and have a huge turnout too! Janice and Harley even make most of the food and drinks on their own time for these events so they can budget for more frequent events and prizes. I mean come on!!! Also…shout-out to the maintenance team with Johnny and Kevin. They make sure maintenance requests are taken care of immediately and always do a great job to make sure whatever problem I had doesn’t occur again. Karen, I don’t know what sorcery she uses but the apartment complex is always spotless and smells amazing!!! Any time I have guests over, the first thing they compliment when they walk in the building is how clean and welcoming it is and how good it smells. My partner and I loved living here and would recommend it to anyone wanting a safe and welcoming home environment. Janice and Harley, I’ll miss frequently stopping by your office just to talk about everything and anything. Thank you for being so amazing and keeping the apartment complex in such good shape!
    • Property Manager Responded

      May 10, 2024
      Wow! This review blew us away. Thanks for raving about your experience and the team for the hospitality and service they provide! This is amazing to hear and we're so happy to know that you have such a positive outlook on the community.
    Read More
    Review from Apartments.com
  • Excellent place to live

    May 30, 2023
    Spent the last year living at The Element. The property was fantastic, and in a great location. Management was great and helped out with everything. Reccomend it!
    • Property Manager Responded

      May 10, 2024
      Thanks for this review and for sharing that your first year of residency was amazing! It's so nice to know that you've found so much to love about the community and that you'd recommend it others. Thanks again!
    Review from Apartments.com
  • Great place to live

    April 23, 2023
    Just spent 3 years living here and wouldn't have moved if I didn't have to. The facility and staff were great, never had a problem.
    • Property Manager Responded

      May 10, 2024
      Thanks for this feedback and for sharing that your three years of residency were wonderful!
    Review from Apartments.com
  • Best Apartment in the Area

    June 8, 2021
    You won't be able to find a friendlier staff. They're very thoughtful and considerate of tenants. Maintenance issues are fixed very quickly. I often got a knock at the door within an hour of putting a request in. The amenities are all great. The pool environment is tons of fun if you are looking to meet new people. They are constantly updating the amenities as well and can tell they really invest in the place. Best apartment experience I've had yet.
    • Property Manager Responded

      June 15, 2021
      Thank you for this review. We are so glad you have been having a joyful experience. Your feedback is greatly appreciated, and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Element at Ghent Apartments as your place of residence and we hope you have a great day!
    Review from Apartments.com
  • Great apartment, great location, and great staff

    October 13, 2019
    When I first entered the facility, the area was clean and it smelled clean as well. The staff was very helpful, kind, and understanding as they took me on a tour through the building. It was very impressive how one of the staff members knew the names of almost all of the tenants that would walk past her or that would see her. They try to make the living space that you occupy a home rather than being a place that you occupy for eat, sleep, and go back to work the next day. Also, very professional ...
    staff.
    • Property Manager Responded

      October 16, 2019
      Thank you for taking the time to share with us why you love calling Element your home! We appreciate the special shout out of our team members for their great service and care they have been able to provide you. As always, please do not hesitate to reach back out to us, if you were to need anything going forward. Thanks again!
    Read More
    Review from Apartments.com
  • Outstanding!

    October 12, 2019
    I’ve lived in the Element for just over a year now and recently renewed my lease for another year! The facilities are great, all brand new appliances, very friendly and helpful staff, and great amenities with the building itself. Well worth the price you pay with the quality of living here. Convenient location too with dozens of restaurants within a 1-2 mile walk/drive and multiple dog parks within a short drive. Highly recommended to call them now!
    • Property Manager Responded

      October 16, 2019
      Thank you! We appreciate the kind words about our community and staff. Here at Element, we strive to provide excellent customer service to all current and future residents and we’re so glad to read that your encounter with us has been a positive one. Have a great day!
    Review from Apartments.com
  • BEWARE

    March 8, 2018
    Pay attention to the negative reviews on this building because they are the most truthful as they are residents who have lived in this building the longest. We just ended our lease after 15 months. Thank goodness we did. There has been nothing but problems since we moved in. Break ins in a "locked" garage, pets constantly peeing down the entire stairwells and it being there for weeks before it was cleaned, incompetent office staff, constant middle of the night fire alarms, and the list goes on. ...
    If you for some reason choose this "luxury" building out of the thousands of other rentals in the Ghent area beware. It's hardly even in Ghent as it is on the outskirts so you have the constant traffic of shady people. Another would be the cost for parking in the garage that's NEVER full. Do yourself a favor and live in the apartment building next door or over on 21st St. Make sure to be very thorough on your move in inspection because it will become imperative on move out. Plus the office staff likes to enter your apartment for pre move out inspections without your knowledge. I can't say enough and how I'm glad we got out of this horrible apartment with a shady company and management. Being military it's very easy to spread the word on places not to live in Norfolk and this would be one of them that I will forewarn anyone who's looking for a new place to live.
    • Property Manager Responded

      May 9, 2018
      We're terribly sorry to hear you did not have a more positive experience at our community. Our goal is to always provide quick and courteous service, but we need to be made aware of concerns so we can promptly address the matter. We wish you the best moving forward and hope all is well! Thank you. - Property Manager, Janice Hale
    Read More
    Review from Apartments.com
  • Not worth the high price, things always breaking

    November 11, 2017
    I would suggest not moving into this complex. Although it looks nice there are too many issues of things not working for the high price you pay when living here on a day to day basis.We haven't gone a month when at least 1 elevator was not broken for a few days. There have been times when all of the elevators were broken at once. This is a major issue when you live on the 4th floor and have to climb stairs with an injury or moving into the complex. At one time the elevator was broken for two ...
    weeks. In addition, there have also been multiple occurrences where the garage doors have been broken and stuck open or shut. The garage doors are supposed to work with a garage opener but the staff here leaves the doors open frequently which reduces the security of the building. There have also been multiple occurrences of the trash chutes door mechanism being broken for long periods of time. This means that we have to put our bags of trash in the room next to the chute, which then smells up that section of the hallway. Also, there is a major ant problem here. When there were hundreds of ants crawling in the hallway and coming through the bottom of my door I went to complain and asked them to take care of the problem and to spray. The office staff response was "oh yea, we have a problem with ants in our courtyard". She said there was nothing they could do it about it. Horrible customer service and complex when you have to go buy ant spray yourself for the common areas and spay the area yourself. Also, my bill was never right. They always try to overcharge you with your monthly rent and when you go to the office for help, they say they can't help you. There are a lot nicer complexes in the area for a lesser price where things actually work!! Trust me, take your business elsewhere!
    • Property Manager Responded

      May 9, 2018
      While we embrace all feedback to better improve our service, we are disappointed we did not live up to your expectations. We know there is occasionally an issue with the elevators and trash chute, but our maintenance team does their best to address these matters as quickly as possible. Unfortunately, they sometimes need to wait for parts to come in, but they are always working to ensure everything is in top shape for our residents! As for the pests, we are always happy to schedule pest control for such situations. We just ask that contact us or stop by the office, so we can make the appointment. We will keep your comments in mind as we move forward! Thank you.- Kasey Lawson, Property Manager
    Read More
    Review from Apartments.com
  • Fantastic apartment complex and staff

    June 26, 2017
    I have been a resident for nearly a year and have very much enjoyed my time here. Parking- no one was forced to pay any fees. It is a new policy that does not affect current leases. You were grandfathered in and had the option to renew or not renew so it is unfair to say there was a surprise and/or hidden fee. There is also street parking that is not timed for guests and usually there spots available. Security- this is the most secure building I have lived in. You can only do so much if ...
    residents are letting cars in behind them through the door and/or garage door. The nearby apartments garage’s are open with no gates and anyone can get in or out. There have not been constant break-ins and of the few that have occurred- most of the owners of the vehicles will not file a police claim. They will get on the websites and complain but not file the report? Staff- the staff is beyond friendly and accommodating. They are incredibly responsive and proactive about getting information out. They post info about events and policies with weeks if not months notice. It is your fault for not reading them or your lease, which clearly states the policy for renewals and move outs. There is the occasional mess caused by a disrespectful resident. There is not a maid staff on had 24 hours a day (and I have yet to see an apartment that does have that) and the staff can’t always drop what they are doing to clean up after these rude people. With that being said- they make every effort to get it taken care of right away and they do it with no judgment and smiles on their faces. Trash- the trash chute is not meant to be your normal method for trash removal. It is there for the occasional quick drop of something smelly or what have you. The valet is reliable and efficient. The hours are also reasonable for trash pick-up- no one wants to have to walk by smelly trash all day. There is also a dumpster if you need to get your trash out outside of the valet hours. The elevator has been broken a few times but this is few and far between and not for a long time now (as in many months)- similar to the garage gate. The price is competitive and not inappropriate for the area and comps. The staff and amenities are fantastic. I have multiple friends living at near-by apartments (including the ones mentioned in other reviews) and they all agree this one is the preferred apartment building.
    • Property Manager Responded

      May 9, 2018
      Wow - we can't thank you enough for your support and this thorough feedback. It's true we do our best to provide a comfortable community anyone would be proud to call home, but we also understand expectations are different and we don't always meet the mark. We are committed to providing five-star service and are always happy to lend a hand or answer questions! We appreciate your input and hope you'll contact us if you have any requests or concerns arise. Thank you again. We hope you continue to enjoy your stay!- Property Manager, Janice Hale
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  • New Management ruined the complex!

    April 15, 2017
    DO NOT LIVE HERE, they make it sound really nice and great but then slowly change things and make it significantly worse than the surrounding apartments. The old management took care of and valued the residents a new shell company bought the complex and it has gone downhill fast. I will move out as soon as my lease is up! The neighboring complexes have comparable prices with fewer fees and better service. The new policies and fees added (parking when there are typically 80 extra spots at ...
    night) are killing the complex and the resident experience. If a friend comes in and visits from out of town instead of welcoming them in and letting them use one of the many empty spots they must park on the street which is limited during the daytime. The apartment itself is nice (why I give one star--and that's the lowest they let me go) but the complex management does not look out for residents interests instead they just look at how deep their wallets are. I used to be able to have guests come and barbeque but now that's a $150 reservation fee because the complex is only about taking your money instead of providing you a great place to live.
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    Review from Apartments.com
  • Nice Complex, Increasing Prices

    March 30, 2017
    I've lived at the Element for a couple of years now. I have been generally pleased with the complex. The apartments are newer and fairly well done on the inside. It's location makes it convenient to a lot of places in the Downtown and Ghent area. Unfortunately the complex was transferred to a new management company that seems to prefer making money over anything else. We've had a $15 monthly maintenance fee, $20 monthly trash fee, and $35 monthly parking fee (per spot) all added. This is on top ...
    off no longer having free access to reserve the clubhouse, it now costs $150. In relocating out of Norfolk, but if I wasn't I probably wouldn't renew my lease at Element with this new management company.
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    Review from Apartments.com

Nearby Schools

Blair Middle

Norfolk City Public Schools
730 Spotswood Avenue
Public School - Grades 6-8 (1149 Students)
In Attendance Zone2 minute drive / 0.7 miles away
3/10

Maury High

Norfolk City Public Schools
322 Shirley Avenue
Public School - Grades 9-12 (1697 Students)
In Attendance Zone1 minute drive / 0.3 miles away
3/10

Granby High

Norfolk City Public Schools
7101 Granby Street
Public School - Grades 9-12 (1837 Students)
Located Nearby6 minute drive / 2.9 miles away
Property Identified
2/10

W.H. Taylor Elementary School

Norfolk City Public Schools
1122 West Princess Anne Road
Public School - Grades PK-5 (341 Students)
In Attendance Zone3 minute drive / 1.1 miles away
8/10
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from The Element At Ghent.

Big Box and RetailAddressDriveDistance
Walgreens1169 N Military Hwy8 min4.1 mi
Aldi1050 N Military Hwy9 min4.2 mi
Colleges and UniversitiesAddressDriveDistance
Tidewater Community College - Norfolk Campus300 Granby Street3 min1.0 mi
Eastern Virginia Medical School700w. Olney3 min1.0 mi
Norfolk State University700 Park Ave5 min1.7 mi
GroceriesAddressDriveDistance
Harris Teeter1320 Colonial Ave1 min0.4 mi
Food Lion2401 Colley Ave2 min0.9 mi
Aldi1050 N Military Hwy9 min4.2 mi
HospitalsAddressDriveDistance
Childrens Hospital Of The Kings Daughters601 Children's Lane2 min0.9 mi
Sentara Norfolk General Hospital600 Gresham Dr3 min1.2 mi
Nmc Portsmouth620 John Paul Jones Circle5 min1.9 mi
Military BasesAddressDriveDistance
US Naval Saint Helena Annex5 min2.6 mi
Norfolk Naval Shipyard7 min3.6 mi
U S Coast Guard Station9 min4.3 mi
Shopping CentersAddressDriveDistance
Monticello Plaza1300-1312 Monticello Ave1 min0.2 mi
Ghent Center1907-1911 Colonial Ave1 min0.5 mi
The Corner Shops2000 Colonial Ave1 min0.4 mi

The Element At Ghent has 3 shopping centers within 0.6 miles.

Transit StationsAddressDriveDistance
Monticello-Tide Light RailMonticello Avenue at Freemason Street3 min1.0 mi
MacArthur Square-Tide Light RailCity Hall Avenue at Bank Street3 min1.3 mi
Civic Plaza-Tide Light RailSt. Pauls Boulevard near Plume Street3 min1.3 mi

Nearby Neighborhoods

Studio to 5 Bedroom Apartments from $365
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Studio to 5 Bedroom Apartments from $365
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Studio to 5 Bedroom Apartments from $365
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Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Norfolk Studio Apartments $1,385$700$2,231
Norfolk 1 Bedroom Apartments $1,568$647$4,108
Norfolk 2 Bedroom Apartments $1,812$767$6,433
Norfolk 3 Bedroom Apartments $2,159$883$4,939
Norfolk 4 Bedroom Apartments $1,936$1,357$2,270
Norfolk 5 Bedroom Apartments $3,500$3,500$3,500

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Viewing: The Element At Ghent | Desktop Version | Listing Updated: 12/25/2024 | AHLPLA