The Lex Apartments

and charge you a ridiculous amount for a cleaning fee regardless of how much time/effort you put into cleaning the apartment.

Broadway so it was really hard to sleep with the karaoke place parking lot there, people were still partying at 3am right under my balcony. Halls are usually nasty, full of poo and trash everywhere, I was embarrassed to bring friends over. And lastly, walls seem made of paper or sum because I could hear my roommate on the phone even when we were in our rooms with our doors closed or every neighbor walking by my door. if you like resting, don't live there.

ignored. Growing concerned at the lack of response, I drove down to Lexington early to check on my unit. Upon inspection, my unit was rendered completely unlivable. Everything was covered in water, and there were complete strangers in my unit boxing up all of my belongings without my knowledge or consent - I had not even been informed that my unit specifically had experienced any damage. Not only did The Lex not inform me of the damage, but they let my belongings sit for multiple days covered in water, and then boxed up my belongings still wet, without ever giving me the opportunity to come and recover my damaged belongings. I later found out that every single item from my dresser was missing, including my passport. The Lex then completely demoed my apartment without my knowledge and with all of my belongings still inside. Because of this, I was forced to throw out almost everything that was in my unit, because it was all covered in mold and construction dust. When it became clear that The Lex would not be able to fix the damage in time for me to move back in before the end of the spring semester, it took MONTHS to convince them to let me break my lease, all while they continued to charge me for rent. Even after they agreed, it took them a month to send me a check to reimburse me for my spring rent payments because THEY LOST THE CHECK. I received no reimbursement for my damaged property, as The Lex renter's insurance only covers their property (a detail they neglected to mention until forced to do so). I understand pipes burst, but the level of incompetence and apathy The Lex management team demonstrated throughout this situation was simply unacceptable and led to extensive and needless damage to my property and unnecessary stress for me. The lack of respect they have for their residents is simply astounding. I know these are rare circumstances, but please trust me - if something like this does happen to you, you do not want The Lex handling the situation.

they don't. The office staff is always super rude and never knows anything when you have questions. I was supposed to get a $200.00 gift card when I signed my lease and it's been 7 months later and i still haven't received it and no one can tell me why. They keep saying that they're under new management put the office is ran worst than ever. This company need to stop worrying about renovations and focus on hiring better managers. I've cried so many times over the fact I'm stuck in a lease with these people and there is no way to even buy out of my contract which is also unusual compared to every other apartment complex in Lexington. Whatever you do, don't even tour here. It's nothing but lies and they will trap you in a lease.