The Park at Alston Apartments

on the floors and cabinets. The mirrors in the bathrooms all look like they came from the 1800’s. The property management have not Communication skill unless they need something from you. But if you need something from them they don’t call text or email you. My dryer stop working and got them to come look at it in a day or two, however when it came to fix it. That was when things went down hill, the day the was supposed to come out, not one showed up. I had to go to the office and ask them what was going on and found out that they changed the date to come out. The maintenance people knew but know one thought it was smart to call, text, or email me to let me know. I had to go two weeks without it. It cost me $60 a MONTH to rent it and I had to pay for the laundry room to wash clothes. I ask repeatedly for compensation and all I hear is we going to see what we can do for you. No email no call or text to follow up about it. My rent is paid in full and no one can figure out how to help me with that!!!! 1

leasing papers. Also, our deposit was raised the day we arrived even after management knew our move in date. Unit 1. It smelled horrible the day we moved in. 2. Bugs are everywhere. Inside and outside. So far no amount of pest control can keep them away. I have about 5-7 frogs waiting for me at my front door everyday I come home. 3. If you leave your trash outside waiting to be picked up it will most likely be ripped open by a wild animal trying to eat your left over dinner. 4. All mirrors were chipped and worn out. 5. No paint job was done once move in. 6. Dirty stove that was never cleaned. 7. Fridge was literally missing pieces. 8. I have to push or pull with force the doors in the house to be able to open. (It sounds like I am breaking into my house when I do this). 9. Not a lot of sunlight comes in. 10. The sinks are chipped and dirty with paint 11. Loose plugs There’s a lot more and it would just be too much to continue. Management knew of the condition this home was in and we were still placed in there. It’s been more than two months since we have moved in. Still waiting for maintenance to fix issues. Rent DO NOT believe what the website says about rent! Water & Sewer, gas, pest control, and valet trash pick up is a separate cost. Btw, paying $45.00 monthly for someone to pick up a 10lbs bag is ridiculous. Leasing Office They paint this nice beautiful picture of how the homes would look but do not fall for it. Communication is NOT their strongest suit. I don’t know how many emails I’ve sent regarding the same issue but I get no response. They work it out on their end but the tenants get no update. I submitted a paper with all the things that needed to be fixed the day after I moved in and a month later they’re submitting work orders. Community Very quiet community. So quiet that I have never seen my neighbors. However the lake is filthy and the fountain does not work.

years back and is still transitioning. There are a lot of young military families around this neighborhood -- E4's and E5's with kids mainly. Everybody keeps to their own business and I rarely ever felt unsafe walking around the neighborhood. For the price and location, I'd say it was worth it.

perfect residence, but I am happy to be living here thanks to the Wonderful,& Caring office staff that made it possible