The Park at Castleton Apartments

extremely deceiving as there are probably less than 20% of "upgraded" apartments as shown. I toured an upgraded apartment but was leased an older unit. I was told that there are no more upgraded apartments but wouldn't be able to see my actual unit until the week of my move. Again, moving from out-of-state, I had no choice but to accept the older unit. While moving in, within the first hour, the first roach appeared. This would be a long-lasting problem throughout my entire lease. I was told exterminators would come but none ever came. Keeping your apartment clean and spraying on your own is no match for these pests as the buildings are infested. Speaking with neighbors who have lived in the apartments for years, this seems to be their biggest complaint. I was honestly too embarrassed to have guests and had to take extreme measures while moving out to ensure that I did not travel with them! There was not much noise as my building was mostly inhabited by senior citizens which was nice. They were all extremely kind and welcoming which is also why I am giving this place 1 star vs 0. My car never experienced a break-in here though some neighbors did. The leasing office has unreasonable hours (most likely due to a staffing shortage) as there are never the same people working here for more than 3 months. Any problems must be handled in person because calling is not an option so be prepared to take off from work to meet an actual person between the hours of 11AM-2PM. (On any given day they are closed without notice or reasoning). My apartment did not require much maintenance but my front door had a hole that was barley fixed, still allowing for insects to crawl into my apartment. My tub was resurfaced but peeled immediately the week after which made it look horrible throughout my entire stay. If you've made it to the end of this review, pay the extra money to stay somewhere else. It is not worth the headache and you will be actively looking for a new place!