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Contact
The Pointe Apartments
- 1–2 Bedrooms
- $905–$1,395Available Unit Pricing
- 600–1,276Square Feet
Rent Specials
Sign a 12-month lease to get $350 off first full month's rent!
About The Pointe Apartments
Throughout our community of apartments in El Paso, TX, youll find resident amenities chosen to take your living experience to the next level. A Stroll across our grounds will reveal elegant landscaping, a relaxing pool, and a grill & picnic area for you and your neighbors to enjoy.Our convenient El Paso, Texas location allows you to get where you need to be in a flash. Whether youre commuting for work, school or pleasure, hop on N Mesa Street for an easy ride. Youll also want to check out our neighborhood assortment of shopping destinations, dining establishments, and outdoor parks. Join us today at The Pointe Apartments!
The Pointe Apartments is located in the Festival Hills Neighborhood and 79912 Zip code of El Paso, TX. This community is professionally managed by Dial Equities, a NE Corp d/b/a Haley Residential
Unique Features and Amenities
- 2 Inch Plantation Style Blinds
- 24-Hour Fitness Center
- Amazing View
- BBQ/Grill area
- Beautifully Landscaped Courtyards w/ BBQ Areas
- Carpeting
- Complimentary Wi-Fi at Clubhouse & Pool
- Easy access to I-10, Loop 375/Transmountain
- Framed Mirrors
- Homes with Disability Access Available
- Internet Cafe With Coffee Bar
- Large Walk-in Closets
- Patio Or Balcony
- Pet Waste Stations
- Quiet Neighborhood Setting
- Refrigerated Air
- Reserved Carports Available
- Scenic views
- Se Habla Espanol
- Superior Lifestyles
- Upgraded 1 Bedroom*
- Upgraded 2 Bedroom*
- Vaulted Ceilings*
- Washer/dryer connections
- Washer/Dryer Connections In Select Homes
- Washer/Dryer*
- Wet Bars in Select Homes
- Wood Burning Fireplaces In Select Homes
- Wood-Burning Fireplaces*
- Wood-Style Flooring in Select Units
Property Contact Info
Floorplan Pricing and Availability
The Pointe Apartments offers 1 to 2 Bedroom apartments starting from $905 and having 600–1,276 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
From $905
1 Bedroom/1 Bath
1 Bed, 1 Bath, 600 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $955 Available Now 09C 600 $500 $955 Available Now 08C 600 $500 $905 January 17, 2025 14H 600 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Views
- Vinyl Flooring
- Walk-In Closets
Outdoor Space
- Grill
- Patio
Model Rent and Fees
Price Range
- $905 - $955
Available Unit Pricing
- $905 - $955
Deposit
- $500 deposit
Unit 09C Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Views
- Vinyl Flooring
- Walk-In Closets
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 09C Rent and Fees
Price
- $955
Deposit
- $500 deposit
Model Rent and Fees
Price
- $905 - $955
Unit 08C Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Views
- Vinyl Flooring
- Walk-In Closets
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 08C Rent and Fees
Price
- $955
Deposit
- $500 deposit
Model Rent and Fees
Price
- $905 - $955
Unit 14H Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Views
- Vinyl Flooring
- Walk-In Closets
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 14H Rent and Fees
Price
- $905
Deposit
- $500 deposit
Model Rent and Fees
Price
- $905 - $955
Apartment Model: 1 Bedroom/1 BathFrom $9051 Bedroom, 1 Bath, 600 sq ftAvailable NowApartment Unit: 09CApartment Model: 1 Bedroom/1 Bath$9551 Bedroom, 1 Bath, 600 sq ftAvailable NowApartment Unit: 08CApartment Model: 1 Bedroom/1 Bath$9551 Bedroom, 1 Bath, 600 sq ftAvailable NowApartment Unit: 14HApartment Model: 1 Bedroom/1 Bath$9051 Bedroom, 1 Bath, 600 sq ftAvailable January 17, 2025From $1,115
1 Bedroom/1 Bath
1 Bed, 1 Bath, 750 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyAvailable January 10, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,165 January 10, 2025 16A 740 $500 $1,115 January 10, 2025 35G 740 $500 $1,165 January 13, 2025 15A 740 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Wet Bar
Outdoor Space
- Grill
- Patio
Model Rent and Fees
Price Range
- $1,115 - $1,165
Available Unit Pricing
- $1,115 - $1,165
Deposit
- $500 deposit
Unit 16A Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 16A Rent and Fees
Price
- $1,165
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,115 - $1,165
Unit 35G Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 35G Rent and Fees
Price
- $1,115
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,115 - $1,165
Unit 15A Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 15A Rent and Fees
Price
- $1,165
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,115 - $1,165
Apartment Model: 1 Bedroom/1 BathFrom $1,1151 Bedroom, 1 Bath, 750 sq ftAvailable January 10, 2025Apartment Unit: 16AApartment Model: 1 Bedroom/1 Bath$1,1651 Bedroom, 1 Bath, 740 sq ftAvailable January 10, 2025Apartment Unit: 35GApartment Model: 1 Bedroom/1 Bath$1,1151 Bedroom, 1 Bath, 740 sq ftAvailable January 10, 2025Apartment Unit: 15AApartment Model: 1 Bedroom/1 Bath$1,1651 Bedroom, 1 Bath, 740 sq ftAvailable January 13, 2025From $1,055
1 Bedroom/1 Bath
1 Bed, 1 Bath, 610 sq ftAvailable January 23, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,105 January 23, 2025 33D 610 $500 $1,055 February 7, 2025 05E 610 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Views
- Vinyl Flooring
Outdoor Space
- Grill
- Patio
Model Rent and Fees
Price Range
- $1,055 - $1,105
Available Unit Pricing
- $1,055 - $1,105
Deposit
- $500 deposit
Unit 33D Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Views
- Vinyl Flooring
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 33D Rent and Fees
Price
- $1,105
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,055 - $1,105
Unit 05E Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Views
- Vinyl Flooring
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 1 Bedroom*
Unit 05E Rent and Fees
Price
- $1,055
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,055 - $1,105
Apartment Model: 1 Bedroom/1 BathFrom $1,0551 Bedroom, 1 Bath, 610 sq ftAvailable January 23, 2025Apartment Unit: 33DApartment Model: 1 Bedroom/1 Bath$1,1051 Bedroom, 1 Bath, 610 sq ftAvailable January 23, 2025Apartment Unit: 05EApartment Model: 1 Bedroom/1 Bath$1,0551 Bedroom, 1 Bath, 610 sq ftAvailable February 7, 20252 Bedrooms
Show Unavailable FloorplansFrom $1,345
2 Bedroom/1 Bath
2 Beds, 1 Bath, 1000 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,345 Available Now 04G 1000 $500 $1,345 Available Now 04F 1000 $500 $1,345 Available Now 34G 1000 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Model Rent and Fees
Price Range
- $1,345 - $1,395
Price
- $1,345
Deposit
- $500 deposit
Unit 04G Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 2 Bedroom*
Unit 04G Rent and Fees
Price
- $1,345
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,345 - $1,395
Unit 04F Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 2 Bedroom*
Unit 04F Rent and Fees
Price
- $1,345
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,345 - $1,395
Unit 34G Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 2 Bedroom*
Unit 34G Rent and Fees
Price
- $1,345
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,345 - $1,395
Apartment Model: 2 Bedroom/1 BathFrom $1,3452 Bedroom, 1 Bath, 1000 sq ftAvailable NowApartment Unit: 04GApartment Model: 2 Bedroom/1 Bath$1,3452 Bedroom, 1 Bath, 1000 sq ftAvailable NowApartment Unit: 04FApartment Model: 2 Bedroom/1 Bath$1,3452 Bedroom, 1 Bath, 1000 sq ftAvailable NowApartment Unit: 34GApartment Model: 2 Bedroom/1 Bath$1,3452 Bedroom, 1 Bath, 1000 sq ftAvailable Now$1,240
2 Bedroom/2 Bath
2 Beds, 2 Baths, 980 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable February 16, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,240 February 16, 2025 20A 980 $500 Unit 20A Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Unique Features
- Upgraded 2 Bedroom*
Unit 20A Rent and Fees
Price
- $1,240
Deposit
- $500 deposit
Model Rent and Fees
Price
- $1,240
Apartment Model: 2 Bedroom/2 Bath$1,2402 Bedroom, 2 Bath, 980 sq ftAvailable February 16, 2025Apartment Unit: 20AApartment Model: 2 Bedroom/2 Bath$1,2402 Bedroom, 2 Bath, 980 sq ftAvailable February 16, 20252 Bedroom/2 Bath
2 Beds, 2 Baths, 1276 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Deposit Unavailable 2 Bedroom/2 Bath 1276 sq ft $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
Outdoor Space
- Grill
- Patio
Model Rent and Fees
Price
- Call For Rates
Deposit
- $500 deposit
Apartment Model: 2 Bedroom/2 BathCall For Rates2 Bedroom, 2 Bath, 1276 sq ftUnavailable
Schedule a Tour
Property Information
- 238 Units
- 2 Stories
- Built in 1985
- View Property Website
Lease Terms
- 12
Pet Policy
Pet Policy - Cats
- Cats Allowed
- $500 Fee
- 2 Pet Limit
- We Love Our Furry Friends Cats And Dogs Welcome! $500 Pet Fee For First Pet And $150 For A Second Pet.
- $35 Monthly Pet Rent
- Additional $15 For 2nd Pet
Pet Policy - Dogs
- Dogs Allowed
- We Love Our Furry Friends Cats And Dogs Welcome! $500 Pet Fee For First Pet And $150 For A Second Pet.
- $500 Fee
- $35 Monthly Pet Rent
- 2 Pet Limit
- Additional $15 For 2nd Pet
Parking Fees & Info
Parking Surface
- 2 Spaces.
Parking Covered Lot
- 1 Space; Assigned Parking.
- Covered Lot Fee: $30 /Mo
Parking Other
- Other
Fee & Deposit Info
Recurring Fees
- $30 Covered Lot Fee
One-Time Fees
- $50 Admin Fee
- $50 Application Fee
3D Tours
Features and Amenities
On-Site Services
- Maintenance On Site
- Package Service
- Property Manager On Site
- Laundry Facilities
Community Features
- Clubhouse
- Walk Up
Outdoor Features
- Grill
- Picnic Area
- Patio
Recreation and Fitness
- Fitness Center
- Spa
- Pool
Interior Features
- Balcony
- Tub/Shower
- Framed Mirrors
- Heating
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Cable Ready
- Washer/Dryer Hookup
- Washer/Dryer
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Dishwasher
- Pantry
- Oven
- Range
- Refrigerator
- Disposal
- Freezer
- Kitchen
Living Area Features
- Walk In Closets
- Vaulted Ceiling
- Dining Room
- Carpet
- Vinyl Flooring
- Wet Bar
- Family Room
- Linen Closet
- Views
- Window Coverings
- Hardwood Floors
Map
- Shopping
- Colleges
- Medical
Map
Hours and Contact Info
Monday | 8:30 am–5:30 pm |
Tuesday | 8:30 am–5:30 pm |
Wednesday | 8:30 am–5:30 pm |
Thursday | 8:30 am–5:30 pm |
Friday | 8:30 am–5:30 pm |
Saturday | Closed |
Sunday | Closed |
Getting Around
Walk Score®
17 / 100
Car-Dependent
Almost all errands require a car
Bike Score®
7 / 100
Somewhat Bikeable
Minimal bike infrastructure
Transit Score®
32 / 100
Some Transit
A few nearby public transportation options
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about The Pointe Apartments
Where is The Pointe Apartments located?
The Pointe Apartments is located at 5525 N Stanton St near the Festival Hills area of El Paso, TX
What is the current rent range at The Pointe Apartments?
1 Bedroom to 2 Bedroom Apartments at The Pointe Apartments currently range from $905 to $1,395
When is the leasing office open?
- The office Hours for The Pointe Apartments are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday Closed
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at The Pointe Apartments. Call us today for info on moving here with your pet.
Are there any rent specials?
The current rent special at The Pointe Apartments is: Sign a 12-month lease to get $350 off first full month's rent!.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Awful rental property
July 17, 2024Extremely poor maintenance, antiquated equipment, no rules enforcement and totally disrespectful office personnel contribute to an overall terrible rental experience. I would do anything possible to keep from renting from this dump. There are many better options in the El Paso area.Property Manager Responded
July 24, 2024Hi, we would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (915) 581-9706 when you have a chance. Thank you, and we look forward to hearing from you.
Review from Apartments.com
DO NOT RENT HERE!!!
June 8, 2024The first year the apartments were maintained adequately; however, the second year they were not maintained at all within reasonable standards. There were numerous safety concerns with the apartment including faulty smoke detectors and wiring that were not replaced for over a month even after emergency maintained and safety requests were reported to the office multiple times. I even had to replace the smoke detector on my own at my own expense as it failed and maintenance did not come by to ...replace it for several weeks and it was constantly going off and giving errors. Through out the two years that I stayed in this apartment there has not been adequate trash facilities. The one compactor the entire complex was often full for several days or broken and there was no where to dump the trash. I believe this insufficient facility has resulted in excessive rodents and roaches. Along with the maintenance issues experienced over the last year, there were numerous billing issues with the apartment complex that were never resolved even after multiple follow-ups. I was charged for insurance payment even after providing proof of insurance showing coverage during the full lease time. This issue was never resolved. On the second lease the first billing statement charged a higher rate than the signed contract. Upon providing notification to the office to move out at the end of my lease, I was threatened with breach of contract fees if I turned in keys early even though I was fulfilling the entire contract. After final inspection I received notification in the mail that the housing office was charging double what my normal water bill would be and they could not help me and required me to coordinate with the water trash contractor directly. Upon speaking with them they quoted a price of half what the apartment complex charged me. At this point I cannot recommend this apartment or their parent company to anyone because there are too many issues unresolved.Property Manager Responded
June 13, 2024Dear Anonymous, We're sorry to read that you're unhappy with the experience you had here. We wish you had let us know of your apartment concerns while you were here so that we could work towards restoring your comfort. If you have any lingering concerns about your final move-out statement, please contact our team directly in our office. We are happy to assist you. Sincerely, Yvette Community Manager
Read MoreReview from Apartments.com
Awful place!
January 31, 2023Would not recommend anyone to move in! I was a resident for a year and a half and it was the worst experience living there and specially moving out. To start off their amenities are awful. The whole time I lived there the jacuzzi was never filled. Pool was constantly dirty. Trash bags for dog poops were constantly out which lead to residents not picking up after their dogs and smelling awful. There is one trash dumpster for the whole apartments! Sunday nights it overfilled everytime and ...smelled disgusting Parking is limited Property manager ladies have some of the worst customer service ever. That’s just to start!! Moving out I followed the checklist and took care of the whole apartment cleaning myself. The resident portal showed a balance of zero and I went in to check in with the property managers. They informed me I had a payment of $179. I made that payment that exact same day.. Two months later, I got a letter that they had send me to collections. It has been a headache disputing the charge! AVOID THIS PLACE AT ALL COST!Property Manager Responded
February 2, 2023Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (915) 581-9706 to discuss this further.
Read MoreReview from Apartments.com
Old, rundown and dirty apartments.
April 10, 2022Haley Residential, the management company, is only concerned with your money. The apartment upon move in was filthy! They use the word "upgrade," which really means that they just replace the faucets! BE FOREWARNED OF THAT! If the apartment that you cannot see isn't available until your move-in date because it is being "upgraded..." all you will get with that upgrade are your faucets replaced. That is all. That took them almost a full week to complete and the faucet is broken. Really?!? The ...apartment is poorly repaired. The ceiling is filthy! It is no longer white, it is brown. Repairs are needed, but were NOT done before the apartment was presented as move in ready! They show you the largest apartment as the model. Of course everything looks clean in there because no one has lived in it. BUYERS BEWARE! Fully walk the apartment before signing the lease. I mean, ask for the check-in paperwork before signing the lease, and spend at least an hour looking over everything. Even outside near the patio... you might get a dried dog poop surprise... I did! That doesn't even cover everything, but I did try and cover the basics. Do not rent here.Property Manager Responded
April 12, 2022Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (915) 581-9706 to discuss this further.
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Terrible staff
September 14, 2020Since June 2019, with Haley Residential administration, we paid more for less, the community began to be oversights: garbage from the dumpster thrown onto the streets, laundry fails, dirty pool, rude and inefficient maintenance supervisor, just one person to attend all residents, many months there was no bilingual staff (El Paso is a 90% bilingual community), non-existent or inaccurate charges. In summary, the STAFF was the reason because we left The Pointe.Property Manager Responded
November 13, 2020Dear Anonymous, we regret to hear that you had a negative experience with us.. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Pointe
Review from Apartments.com
Great experience
July 10, 2020I lived there for the past 10 years and never had a problem. Customer service was excellent and maintenance service requests wee completed promptly. Excellent ambiance, and great views. Very understanding when under financial hardship and late payments. The only complaint was the return of my deposit as I moved out. When I moved in I was required a $1,400 deposit but as I moved out I was told that records had been lost when property was purchased by another company and new lessor was only ...transferred $650 on my behalf as deposit. I presented my original contract as a proof of my deposit but seems like I am not recovering it.Property Manager Responded
August 5, 2020Hello Jose, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help. Thank you and take care!
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Cheap old apartments
March 19, 2020Barely lived here 6 months, they are Old apartments, they keep shutting off water for repairs constantly going for months. Noisy neighbors. Had no Hot water for 2 months!!!! Many repairs needed!!Property Manager Responded
March 25, 2020Hi there, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please contact us at (915) 581-9706 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. The Pointe
Review from Apartments.com
Home
November 1, 2019After an unexpected move, having such a cozy place is a blessing. I love the scenery and the trees with the apartments excellent location. The staff are polite and cheerful which was much needed during my move. The area is quiet and like a little oasis. Oh and the club house and gym are wonderful!Property Manager Responded
November 15, 2019Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Community Manager Chandra Callahan
Review from Apartments.com
Cabin in the City
September 23, 2015Living here at The Pointe in El Paso has been a dream. I've lived here 6 months and I adore it. The management is spectacular always smiling always helping their residents always polite. If something needs fixed the amazing Maintenance team is always here within hours and does a spectacular job they are kind and very informative. When I put in for a service request management always makes sure to ask me if it was done well. And the landscaping of this place is amazing in the desert town of El ...Paso grass and trees are far and in between but here every where you look there's gorgeous flowers tall trees and grass that is maintained almost daily. They also have a state of the art gym and clubhouse that is welcoming and elegant. Living here makes me feel like I'm at a secluded cabin lodge in the woods with a pool and hot tub and several bbq pits within my reach. They always make me feel like I'm an A list celebrity on my honey moon and I couldn't imagine living anywhere else.Read MoreReview from Apartments.com
average living
August 26, 2015Staff is very friendly and understanding, BUT apartment is out dated and has bug problem. Location is nice with good view, although its hard to find parking without having to pay extra.Review from Apartments.com
Straight to The Pointe
July 20, 2015This is a well-maintained complex with all that you need. Great views, beautiful landscaping, and friendly neighbors are just a few reasons to live at The PointeReview from Apartments.com
Nearby Schools
Green Elementary School
Coronado High School
Morehead Middle
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Pointe Apartments.
Big Box and Retail | Address | Drive | Distance |
---|---|---|---|
Target | 801 Sunland Park Dr | 4 min | 2.1 mi |
Walgreens | 2800 N Mesa St | 6 min | 3.2 mi |
Walmart | 7555 N Mesa St | 7 min | 3.4 mi |
Colleges and Universities | Address | Drive | Distance |
---|---|---|---|
The University of Texas at El Paso | 500 W. University Ave | 7 min | 3.5 mi |
El Paso Community College - Rio Grande Campus | 100 West Rio Grande Street | 9 min | 4.3 mi |
El Paso Community College - Transmountain Campus | 9570 Gateway Boulevard North | 12 min | 6.0 mi |
Hospitals | Address | Drive | Distance |
---|---|---|---|
William Beaumont Amg (Ft Bliss) | 5005 N. Piedras St. | 5 min | 2.8 mi |
El Paso Behavioral Health System | 1900 Denver Ave | 7 min | 3.5 mi |
The Hospitals Of Providence - Sierra Campus | 1625 Medical Center Dr | 7 min | 3.5 mi |
Military Bases | Address | Drive | Distance |
---|---|---|---|
Fort Bliss | 11 min | 5.4 mi |
Shopping Centers | Address | Drive | Distance |
---|---|---|---|
Mesa Business Park | 5360 N Mesa St | 1 min | 0.6 mi |
Festival Crossing | 5380 N Mesa St | 1 min | 0.5 mi |
Mesa Hills Auto Plaza | 5300 N Mesa St | 1 min | 0.6 mi |
The Pointe Apartments has 3 shopping centers within 0.3 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
El Paso Studio Apartments | $810 | $530 | $1,499 |
El Paso 1 Bedroom Apartments | $1,054 | $550 | $2,370 |
El Paso 2 Bedroom Apartments | $1,267 | $105 | $2,400 |
El Paso 3 Bedroom Apartments | $1,607 | $733 | $3,500 |
El Paso 4 Bedroom Apartments | $1,631 | $828 | $2,953 |
El Paso 5 Bedroom Apartments | $1,592 | $953 | $2,530 |
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