Photos
- 1–3 Bedrooms
- $967–$1,560Available Unit Pricing
- 570–1,289Square Feet
About The Willows at Shelby Farms
"Welcome home to The Willows at Shelby Farms located in Cordova, TN! At The Willows at Shelby Farms, we proudly offer beautiful one, two, and three bedroom apartments. Each of our stylish and comfortable homes feature fully-equipped kitchens, generous closet space, and an open design, creating the ideal space for both relaxing and entertaining.Take advantage of our premier amenities, including a car wash area, sand volleyball court, tennis court, and fitness center. Enjoy time at our relaxing pool, or let your loved ones run around at our playground area. We are certain that at The Willows at Shelby Farms, you will easily find a home that truly fits your lifestyle."
The Willows at Shelby Farms is located in the 38018 Zip code of Cordova, TN. This community is professionally managed by CLK Properties
Unique Features and Amenities
- *Select Units
- 2 Bedroom Gold Renovation
- 2 Resort Style Swimming Pools
- All Appliances
- Beautiful Views
- Brand New Renovations*
- Community Grill Areas
- Controlled Access
- Garden Style
- Green belt/woods view
- High Speed Internet Access
- Lake/Pool View
- Large Walk-in Closets
- Modern Fixtures & Finishes*
- New appliances
- New Cabinets*
- Open-Layout Kitchen
- Park View
- Pool view
- Renovated
- Renovated Homes Coming Soon
- Select Homes Feature Garden Room
- Spacious Hallways
- Stainless Steel Appliances
- Stainless Steel Appliances*
- Stylish Tile Backsplash*
- Sunroom
- Tiled Foyers
- Updgrade - 2
- Upgrade
- Upgraded Apartment
- Vaulted Ceilings
- Wood Look Plank Flooring*
- Yoga Room
Property Contact Info
Floorplan Pricing and Availability
The Willows at Shelby Farms offers 1 to 3 Bedroom apartments starting from $967 and having 570–1,289 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Show Unavailable FloorplansFrom $967
1X1-Ash
1 Bed, 1 Bath, 570 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $967 Available Now 104 570 $967 Available Now 203 570 $967 Available Now 204 570 Model Amenities and Features
Features
- High Speed Internet Access
Model Rent and Fees
Price
- $967
Unit 104 Amenities and Features
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- High Speed Internet Access
Living Space
- Views
Unit 104 Rent and Fees
Price
- $967
Model Rent and Fees
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- $967
Unit 203 Amenities and Features
Features
- High Speed Internet Access
Unit 203 Rent and Fees
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- $967
Model Rent and Fees
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- $967
Unit 204 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unit 204 Rent and Fees
Price
- $967
Model Rent and Fees
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- $967
Apartment Model: 1X1-AshFrom $9671 Bedroom, 1 Bath, 570 sq ftAvailable Now![]()
1X1-Ash - Floorplan 1 ![]()
1X1-Ash - Floorplan 2 ![]()
1X1-Ash - Floorplan 3 Apartment Unit: 104Apartment Model: 1X1-Ash$9671 Bedroom, 1 Bath, 570 sq ftAvailable NowApartment Unit: 203Apartment Model: 1X1-Ash$9671 Bedroom, 1 Bath, 570 sq ftAvailable NowApartment Unit: 204Apartment Model: 1X1-Ash$9671 Bedroom, 1 Bath, 570 sq ftAvailable NowFrom $999
1x1-Maple
1 Bed, 1 Bath, 715 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $999 Available Now 105 715 $999 Available Now 106 715 $999 Available Now 203 715 Model Amenities and Features
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- High Speed Internet Access
Model Rent and Fees
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- $999
Unit 105 Amenities and Features
Features
- High Speed Internet Access
Unit 105 Rent and Fees
Price
- $999
Model Rent and Fees
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- $999
Unit 106 Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Lake/Pool View
Unit 106 Rent and Fees
Price
- $999
Model Rent and Fees
Price
- $999
Unit 203 Amenities and Features
Features
- High Speed Internet Access
Unit 203 Rent and Fees
Price
- $999
Model Rent and Fees
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- $999
Apartment Model: 1x1-MapleFrom $9991 Bedroom, 1 Bath, 715 sq ftAvailable Now![]()
1x1-Maple - Floorplan 1 ![]()
1x1-Maple - Floorplan 2 ![]()
1x1-Maple - Floorplan 3 Apartment Unit: 105Apartment Model: 1x1-Maple$9991 Bedroom, 1 Bath, 715 sq ftAvailable NowApartment Unit: 106Apartment Model: 1x1-Maple$9991 Bedroom, 1 Bath, 715 sq ftAvailable NowApartment Unit: 203Apartment Model: 1x1-Maple$9991 Bedroom, 1 Bath, 715 sq ftAvailable NowFrom $1,043
1x1-Birch
1 Bed, 1 Bath, 793 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,043 Available Now 104 793 $1,043 Available Now 105 793 $1,043 Available Now 106 793 Model Amenities and Features
Features
- High Speed Internet Access
Model Rent and Fees
Price
- $1,043
Unit 104 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unit 104 Rent and Fees
Price
- $1,043
Model Rent and Fees
Price
- $1,043
Unit 105 Amenities and Features
Features
- High Speed Internet Access
Unit 105 Rent and Fees
Price
- $1,043
Model Rent and Fees
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- $1,043
Unit 106 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unit 106 Rent and Fees
Price
- $1,043
Model Rent and Fees
Price
- $1,043
Apartment Model: 1x1-BirchFrom $1,0431 Bedroom, 1 Bath, 793 sq ftAvailable Now![]()
1x1-Birch - Floorplan 1 ![]()
1x1-Birch - Floorplan 2 ![]()
1x1-Birch - Floorplan 3 Apartment Unit: 104Apartment Model: 1x1-Birch$1,0431 Bedroom, 1 Bath, 793 sq ftAvailable NowApartment Unit: 105Apartment Model: 1x1-Birch$1,0431 Bedroom, 1 Bath, 793 sq ftAvailable NowApartment Unit: 106Apartment Model: 1x1-Birch$1,0431 Bedroom, 1 Bath, 793 sq ftAvailable Now1X1-Beech
1 Bed, 1 Bath, 874 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable 1X1-Beech 874 sq ft Model Amenities and Features
Features
- High Speed Internet Access
Apartment Model: 1X1-BeechCall For Rates1 Bedroom, 1 Bath, 874 sq ftUnavailable![]()
1X1-Beech - Floorplan 1 ![]()
1X1-Beech - Floorplan 2 ![]()
1X1-Beech - Floorplan 3 2 Bedrooms
From $1,227
2X1-Cedar
2 Beds, 1 Bath, 980-1115 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,227 Available Now 101 980 $1,227 Available Now 102 980 $1,227 Available Now 104 980 Model Amenities and Features
Features
- High Speed Internet Access
Model Rent and Fees
Price Range
- $1,227 - $1,244
Price
- $1,227
Unit 101 Amenities and Features
Features
- High Speed Internet Access
Unit 101 Rent and Fees
Price
- $1,227
Model Rent and Fees
Price
- $1,227 - $1,244
Unit 102 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unit 102 Rent and Fees
Price
- $1,227
Model Rent and Fees
Price
- $1,227 - $1,244
Unit 104 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unit 104 Rent and Fees
Price
- $1,227
Model Rent and Fees
Price
- $1,227 - $1,244
Apartment Model: 2X1-CedarFrom $1,2272 Bedroom, 1 Bath, 980-1115 sq ftAvailable Now![]()
2X1-Cedar - Floorplan 1 ![]()
2X1-Cedar - Floorplan 2 ![]()
2X1-Cedar - Floorplan 3 Apartment Unit: 101Apartment Model: 2X1-Cedar$1,2272 Bedroom, 1 Bath, 980 sq ftAvailable NowApartment Unit: 102Apartment Model: 2X1-Cedar$1,2272 Bedroom, 1 Bath, 980 sq ftAvailable NowApartment Unit: 104Apartment Model: 2X1-Cedar$1,2272 Bedroom, 1 Bath, 980 sq ftAvailable NowFrom $1,286
2x1-Elm
2 Beds, 1 Bath, 1115 sq ftAvailable February 25, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,286 February 25, 2025 106 1115 $1,286 February 25, 2025 303 1115 Model Amenities and Features
Features
- High Speed Internet Access
Model Rent and Fees
Price
- $1,286
Unit 106 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unique Features
- Garden Style
- New Appliances
Unit 106 Rent and Fees
Price
- $1,286
Model Rent and Fees
Price
- $1,286
Unit 303 Amenities and Features
Features
- High Speed Internet Access
Unit 303 Rent and Fees
Price
- $1,286
Model Rent and Fees
Price
- $1,286
Apartment Model: 2x1-ElmFrom $1,2862 Bedroom, 1 Bath, 1115 sq ftAvailable February 25, 2025![]()
2x1-Elm - Floorplan 1 ![]()
2x1-Elm - Floorplan 2 ![]()
2x1-Elm - Floorplan 3 Apartment Unit: 106Apartment Model: 2x1-Elm$1,2862 Bedroom, 1 Bath, 1115 sq ftAvailable February 25, 2025Apartment Unit: 303Apartment Model: 2x1-Elm$1,2862 Bedroom, 1 Bath, 1115 sq ftAvailable February 25, 2025From $1,342
2X2-Dogwood
2 Beds, 2 Baths, 1080 sq ftAvailable January 18, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,342 January 18, 2025 103 1080 $1,342 January 18, 2025 107 1080 $1,342 January 18, 2025 108 1080 Model Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Oven
- Range
- Refrigerator
Unique Features
- Upgraded Apartment
Model Rent and Fees
Price
- $1,342
Unit 103 Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Upgraded Apartment
Unit 103 Rent and Fees
Price
- $1,342
Model Rent and Fees
Price
- $1,342
Unit 107 Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Upgraded Apartment
Unit 107 Rent and Fees
Price
- $1,342
Model Rent and Fees
Price
- $1,342
Unit 108 Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Garden Style
- Lake/Pool View
- Upgraded Apartment
Unit 108 Rent and Fees
Price
- $1,342
Model Rent and Fees
Price
- $1,342
Apartment Model: 2X2-DogwoodFrom $1,3422 Bedroom, 2 Bath, 1080 sq ftAvailable January 18, 2025![]()
2X2-Dogwood - Floorplan 1 ![]()
2X2-Dogwood - Floorplan 2 ![]()
2X2-Dogwood - Floorplan 3 Apartment Unit: 103Apartment Model: 2X2-Dogwood$1,3422 Bedroom, 2 Bath, 1080 sq ftAvailable January 18, 2025Apartment Unit: 107Apartment Model: 2X2-Dogwood$1,3422 Bedroom, 2 Bath, 1080 sq ftAvailable January 18, 2025Apartment Unit: 108Apartment Model: 2X2-Dogwood$1,3422 Bedroom, 2 Bath, 1080 sq ftAvailable January 18, 20253 Bedrooms
From $1,560
3X2-Fir
3 Beds, 2 Baths, 1289 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,560 Available Now 102 1289 $1,560 Available Now 102 1289 $1,560 Available Now 108 1289 Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Model Rent and Fees
Price
- $1,560
Unit 102 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unique Features
- Garden Style
Unit 102 Rent and Fees
Price
- $1,560
Model Rent and Fees
Price
- $1,560
Unit 102 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unique Features
- Garden Style
Unit 102 Rent and Fees
Price
- $1,560
Model Rent and Fees
Price
- $1,560
Unit 108 Amenities and Features
Features
- High Speed Internet Access
Living Space
- Views
Unique Features
- Garden Style
Unit 108 Rent and Fees
Price
- $1,560
Model Rent and Fees
Price
- $1,560
Apartment Model: 3X2-FirFrom $1,5603 Bedroom, 2 Bath, 1289 sq ftAvailable Now![]()
3X2-Fir - Floorplan 1 ![]()
3X2-Fir - Floorplan 2 ![]()
3X2-Fir - Floorplan 3 Apartment Unit: 102Apartment Model: 3X2-Fir$1,5603 Bedroom, 2 Bath, 1289 sq ftAvailable NowApartment Unit: 102Apartment Model: 3X2-Fir$1,5603 Bedroom, 2 Bath, 1289 sq ftAvailable NowApartment Unit: 108Apartment Model: 3X2-Fir$1,5603 Bedroom, 2 Bath, 1289 sq ftAvailable Now
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (901) 910-0474 to schedule a tour.
Property Information
- Renovated In 2023
- 464 Units
- 3 Stories
- Built in 1986
- View Property Website
Pet Policy
Pet Policy - Cats
- Cats Allowed
- $300 Fee
- 2 Pet Limit
- The Grove At Trinity Pointe Apartments Is A Pet Friendly Apartment Community And Provides A Wonderful Place For Not Only You To Live, But Also A Wonderful Place For Your Pet To Live. Pets Are Known To Better Your Physical Health And Mental Well Be...
- $30 Monthly Pet Rent
- See Link Above For More Information Regarding Our Pet Policy. Additional Fees May Apply. Please Contact Our Office For Pet Fee Information.
Pet Policy - Dogs
- Dogs Allowed
- $30 Monthly Pet Rent
- 2 Pet Limit
- The Grove At Trinity Pointe Apartments Is A Pet Friendly Apartment Community And Provides A Wonderful Place For Not Only You To Live, But Also A Wonderful Place For Your Pet To Live. Pets Are Known To Better Your Physical Health And Mental Well Be...
- $300 Fee
- See Link Above For More Information Regarding Our Pet Policy. Additional Fees May Apply. Please Contact Our Office For Pet Fee Information.
Pet Policy - Birds
- Pets May Be Subject To Pet Rent
Pet Policy - Fish
- Pets May Be Subject To Pet Rent.
Pet Policy - Reptiles
- Pets May Be Subject To Pet Rent
Pet Policy - Other
- Other Pets Allowed
- Pets May Be Subject To Pet Rent
Parking Fees & Info
Parking Surface
- 1 Space.
Fee & Deposit Info
One-Time Fees
- $150 Admin Fee
- $60 Application Fee
Videos
3D Tours
Dogwood
Features and Amenities
On-Site Services
- Car Wash Area
- Maintenance On Site
- Property Manager On Site
- 24 Hour Access
Community Features
- Walk Up
- Clubhouse
Outdoor Features
- Cabana
- Pond
- Controlled Access
- Patio
Recreation and Fitness
- Fitness Center
- Tennis Court
- Volleyball Court
- Playground
Interior Features
- Balcony
- Storage Space
- Fireplace
- High Speed Internet Access
- Heating
- Cable Ready
- Washer/Dryer Hookup
- Air Conditioning
- Smoke Free
Kitchen Amenities
- Disposal
- Range
- Refrigerator
- Oven
- Stainless Steel Appliances
- Kitchen
- Dishwasher
- Microwave
Living Area Features
- Walk In Closets
- Sunroom
- Views
Map
555 Wood Arbor Pky, Cordova, TN 38018
- Shopping
- Colleges
- Grocery
- Medical
- Parks
Map
Hours and Contact Info
Call Us - Open Now!
Currently Closed
By Appointment
| Monday | 8:30 am–5:30 pm |
| Tuesday | 8:30 am–5:30 pm |
| Wednesday | 8:30 am–5:30 pm |
| Thursday | 8:30 am–5:30 pm |
| Friday | 8:30 am–5:30 pm |
| Saturday | Closed |
| Sunday | Closed |
Getting Around
Walk Score®
72 / 100
Very Walkable
Most errands can be accomplished on foot
Bike Score®
50 / 100
Bikeable
Some bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about The Willows at Shelby Farms
Where is The Willows at Shelby Farms located?
The Willows at Shelby Farms is located at 555 Wood Arbor Pky, Cordova, TN
What is the current rent range at The Willows at Shelby Farms?
1 Bedroom to 3 Bedroom Apartments at The Willows at Shelby Farms currently range from $967 to $1,560
When is the leasing office open?
- The office Hours for The Willows at Shelby Farms are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday Closed
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at The Willows at Shelby Farms. Call us today for info on moving here with your pet.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
1 2
Showing 1-12 of 20 Reviews
Third Year Resident
October 15, 2024I am in my 3rd year at the property. I moved into a renovated unit - new everything basically and have been very comfortable. Living alone I have felt safe and connected. The maintenance staff has been so responsive and helpful. The office staff is polite and follows up. Yes, I have dealt with ants on occasion - pest control has addressed and remedied. Yes, there is a 60 day move out policy, which is in your lease info. I have loved my fireplace in the winter, my balcony in nice weather and ...the wooded setting of the complex. Mgmt is working on improvements constantly. The only thing I feel is missing is valet trash service.Property Manager Responded
October 21, 2024Thank you for sharing your experience with us! We’re so glad to hear you’ve been enjoying your unit. It’s wonderful to know that our maintenance and office staff have been responsive to your needs. Your feedback about valet trash service is valuable, and we will certainly take it into consideration as we continue to make improvements.
Read MoreReview from Apartments.com
DO NOT MOVE HERE
July 25, 2024I have roughly live at the complex for 15 months, since I’ve been here I’ve dealt with several bug issues, ants (winter 23-24, house flies (May-June 23, and fruit flies (April-June 24). Whenever I talk to the staff, they say that it’s normal. AC went out (Approximately June 10, 2024) the maintenance team closed the tickets prematurely before the issue was resolved finally on July 5, 2024 my AC was fixed. The complex gave me one portable unit during that time, resulting in temperatures, only being ...several degrees cooler inside, and it was outside. I spoke with the assistant property manager (7/2) that told me she would relay the message to the property manager and get with their corporate office about securing a credit additionally, I reached out to the district manager (7/10) who also was supposed to call me back the next day to finalize the credit amount and it’s been almost 3 weeks and I’ve still have yet to hear back from anyone in management. There’s been several break-ins into vehicles, including one that happened last week, and the property claims that there is surveillance and a security team that patrols at night. The on-site laundry facility is locked at completely random times; The trash compactor appears to break or malfunction at least once a week this has been since I’ve lived here when I talked to the district manager three weeks ago she told me that she was aware of the issue and had recently escalated it to the company that provides maintenance for the trash compactor; when it isn’t working a padlock is put on the compactor and no communication is sent out to the residence to inform them therefore other residence go to the compactor see the padlock and drop their trash off in front of it, causing there to be a pile up of trash at the front of the complex most recently they put orange cones near the compactors entrance, but I watch multiple vehicles stop at the cones and steel dump their trash in front of the compactor door again I say there are signs posted that it’s under surveillance however nothing seems to ever be done to the individuals that are doing it because it still consistently happens.Property Manager Responded
August 14, 2024We are disappointed to see that your experience has not been more positive. We have connected with you offline and according to our records, have responded and addressed each of your maintenance concerns. However, we sincerely apologize for any delay that occurred. We have pest control weekly for rotating treatments and they will also handle any specific resident requests. We appreciate your feedback, as we are currently evaluating our community and taking steps to actively improve it. Please contact our office if you have any additional ideas for improving our community or services.
Read MoreReview from Apartments.com
NO! I would pass on this property
May 24, 2024Update: Move-out process! The property requires a 60-day notice to vacate the apartment. There is no acknowledgment when this notice is returned to the office. Scheduling a walk-through of the apartment was a complete and utter joke! After the office had rescheduled this date multiple times, we finally spent 15 minutes and completed this task. The management office informed me that they had no record of the walk-through. They mentioned that if the walk-through was not completed before the end ...of the month, I would be charged for an additional month's rent, or the rent for that month would be prorated based on when the walk-through took place. The walk-through was completed, one day before the new billing cycle was completed. I was informed once again that I would receive the final amount owed in an email. when I checked the renters portal, it showed the full amount due for the next month. I again called the office and questioned what was going on, and why I had not received my final billing. I received an e-mail the next day and promptly paid it using the renters portal as instructed by the office. I received an email response back reflecting the amount owed was zero. Months later, I decided to rent an apartment along the Alabama-Florida Coast. During the application process, I was asked if I had any evictions, to which I promptly replied with a "No." However, I was later informed that there was a question regarding a notice filed in Shelby County by the Grove apartments. To clarify the situation, I sent an e-mail containing the correspondence that showed from The Grove with my final billing as zero. Unfortunately, I then contacted the Grove office, they informed me that they had no record of it due to the ongoing sale of the property. They provided me with the lawyer's information as well as the former property owner's information. After approximately 8 weeks of numerous phone calls and exchanging of emails, it was discovered that the office at the Grove had closed my renters portal account, effectively canceling my final payment. Although the prior owners waived the lawyer, late, and filing fees as we settled on the amount due, it still appears as an eviction with the matter being resolved on my record.Property Manager Responded
May 30, 2024Our team is sorry to hear about your situation. It sounds like your concerns were with the previous team. While we sympathize with your situation, we are disappointed to see this on our community page.
Read MoreReview from Apartments.com
Ant Infestation
August 18, 2022I just recently moved in and not one day after moving in had a ant problem. The ants are so aggressive they get into your car and takeover.Review from Apartments.com
This apartment is improving!
December 25, 2021I have been living here for about a year. This place recently got new management and they are progressing! It is alot better now compared to before!Property Manager Responded
January 13, 2022Thank you so much for the four-star rating of The Willows at Shelby Farms. If you ever need anything to make sure your stay remains amazing, just give us a call! Our team would be more than happy to help you.
Review from Apartments.com
GET OUT! While you can & don’t look back
June 22, 2021Let’s start with only one trash can on the whole property. Gates are always open.. people that don’t live in the community get in and out with no problem. Feel bad for everyone that’s getting their rim stole off their car. When it gets dark their isn’t enough lights around the the property. Plenty of raccoons and gnats for the area I was in. When you walk out of your apartment you might run into a raccoon, I have several times. Have told management several times & they do nothing.(But tell you ...what you want to hear) Lived here 2 years & the pools and gym was never opened. Tried to get something fixed one time & asked them if I could set an appointment for me to get it fixed so I could be there & they told me that the maintenance people will just come when they come. Took them two weeks for them to come fix my toilet & they came while I was at work. The maintenance people stay busy I bet lol. I could go on and on the trash is always over piled. During the summer time I hated it the worst because the gnats and mosquitos came out full force I have never seen so many gnats I guess everything came from the water. Hopefully you get the pictures there is plenty of other places you could pick in Cordova actually work the money. Save yourself a headacheProperty Manager Responded
July 26, 2021This feedback is disappointing, as our team works diligently to provide all residents with a pleasant place to call home. The comfort of our residents is our top priority and we encourage reporting any suspicious activity to the proper authorities. We work hard to ensure a clean and comfortable environment. However, due to our community’s location, we occasionally get unwanted little visitors. Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the order in which they are received with priority given to more urgent repairs. We'd welcome the opportunity to improve your stay and encourage you to call or email the office so we can offer the five-star service we know we're capable of.
Read MoreReview from Apartments.com
horrible management, horrible service, never response.
August 14, 2020I sent them a message through messenger like 4-5 days ago. And no response, and after I sent that message, they are going fine busy posting random stupid stuff on Facebook. But not respond to any of their residents. Horrible property too. Very poor communication.Property Manager Responded
August 28, 2020We apologize if you have experienced any issues in trying to reach our staff. We want to be sure to provide you with everything you are looking for, and we ask that you give us a call over the phone at (901) 756-1906 and a team member will b sure to assist you. Thank you.
Review from Apartments.com
STAY AWAY.
March 11, 2020Hell would be better than this place!!! They dont want to fix anything. And gunfire out side your window. Then if you have to complain about a tenant they say call the police. The police are tired of this place. They will show up 5 hours later. I live in pure hell with the neighbor above me theykeep us awake all night, all day banging on something metal. Flooding my apartment for the forth time and the last time when the carpet was flooded didn't even send someone to get the water out of the ...floor.But we should call the police... my 3rd floor neighbors I'm pretty sure are drug dealers. Caught one of them the other night out side my son's window smoking weed.The place needs to be condemned!!!!Property Manager Responded
March 20, 2020We are very disheartened by what you have mentioned in your feedback and your negative characterization of our community and staff. When issues are brought to our attention we are sure to do what we can to see that they are addressed as quickly as possible. If you wish to discuss this further, please reach out to a team member over the phone at (901) 756-1906. Thank you.
Read MoreReview from Apartments.com
SERVICE IS BEYOND UNACCEPTABLE
August 10, 2019My family came to view an apartment & was met with less than poor customer service! A total of five people in office and we sat and waited for over 20 minutes to even view an apartment (that we never saw)AFTER initialing asking were they showing apartments!!! Let me add there were NO other people waiting.. just my family of three. A simple no we aren’t showing apartments at this time would of been more sufficient. Not even given a “piece” of paper to view pricing, amenities, or anything. We ...should of turned around after noticing the service was lacking.. If your seriously considering this complex.. save your time and view a different location and make this one your last stop they probably still won’t be ready thoughProperty Manager Responded
August 14, 2019We are very disheartened to see that your experience was not what we would have wanted it to be. We want to assure you, that we value your interest in our community and for taking the time out of your day to come here. We would like the opportunity to have a second chance to show you what our community has to offer you and your family. When you are able, please reach out to a team member in our office or over the phone at (901) 756-1906 and a team member will be sure to assist you. Thank you. - The Management Team at the Grove at Trinity Pointe
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It’s not worth your money
September 10, 2018I moved here with my husband and my 3 year old at the time. We started out with no air in the middle of July and the emergency maintenance man wouldn’t return my phone calls and when he did, he said well we had to order a part so we’re waiting for that. We were without air for about a week. Then came the bugs. We had ants like I had never seen before and the pest man told us to get ant traps because it almost looked like an infestation. Behind our toilet was dry rotted and there were huge wood ...roaches that came out of that hole. They put us in what we found out later was a “partial upgrade” and in upgrading, our floors were coming up they put our cabinets on backwards and our fridge door was backwards. Then came the mold. There was mold on all of the windows and on the ceiling. We were told the windows would get mold every time it got cold outside and to just clean it off. They never came by and fixed it, the work orders were getting lost, the office staff was hanged every two weeks so it was always someone’s word against yours because no one had a clue what was going on. The pools are never open, they’re always green, and the gates are always broken. ALWAYS broke . Our car got broken into twice and the maintenance mans building got broke into. We gave a notice to move out and they said we owed them two months rent because it was a 30 days notice, but BECAUSE of all the unresolved issues the regional property manager said it was fine to let us leave as long as we paid the last months rent and we agreed. Well a month later we got a call from a bill collector saying we owed $1436 for breaking the lease. DO NOT LIVE HERE. They will take advantage of you and they will do what they can to get their money.Property Manager Responded
September 26, 2018While we appreciate all feedback, we are very disappointed to read such a negative assessment of our community. Our staff works very diligently to try and give all residents a comfortable and clean place to call home. We understand the frustration of appliances breaking, our maintenance team strives to handle all work orders in a timely and efficient manner. On behalf of the entire team at Grove of Trinity Pointe, we sincerely apologize for the discomfort and inconveniences that you and your family experienced with us. If there are any outstanding issues you would like to discuss we invite you to stop by the leasing office or give us a call at (901) 756-1906. Thank you. - The Management Team at the Grove at Trinity Point
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This place is awful...
August 13, 2018I’m serious. Awful. DO NOT LIVE HERE. THEY DO NOT FIX ANYTHING YOU ASK THEM TO. They don’t care about you as a person. It takes them months to fix something. Never got my referral check and it’s been like 7 months. Several things were broken when I moved in (ice maker, door knob not screwed in... it was literally just laying on the floor, come on, guys... tub drain didn’t work, tub has paint chipping off so I can’t take a bath.) JUST PLEASE don’t live here. I’d much rather see this whole complex ...just go under for the sake of everyone.Property Manager Responded
September 24, 2018Hello, thank you for taking the time to leave us a review. We apologize for any inconvenience you may have experienced at our community. We know how important it is to be comfortable in your home. We do our best to provide all of our residents with quick and efficient service. We are sorry if you felt that your maintenance request was not completed in a timely manner. We want to assure you that we take these concerns very seriously, and we would like to address each of them for you in more detail. Please stop by the office or give us a call at (901) 756-1906 when you have the time. We hope to hear from you soon. Thank you. -The Management Team at the Grove at Trinity Pointe
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Can’t wait to move out
July 1, 2018Horrible place to live; wish I could give them 1/2 a star. Absolutely no follow up on maintenance issues. I had raccoons living in my attic for months (and they came close to getting in the apartment a time or two). I had to stay on top of the office to even call pest control and then when pest control finally showed up they didn’t know how to get into the attic area and no one from the office/maintenance staff knew either. The light in the breezeway directly outside my apartment was out for 9 ...months before they finally got around to fixing it (MULTIPLE calls and maintenance requests submitted). This was a huge safety/security issue and they just did not take it seriously. Now it’s July 1 and our pool has been open maybe 3 days total this summer? I’m not sure what is going on in the office, but they seem really inept at handling issues and keeping this place up and running. Can’t wait to move in August!Property Manager Responded
July 20, 2018Thank you so much for taking the time to leave us a review. Your concerns have been noted and we apologize your experience has not been favorable! We are very short staffed right now and we look forward to getting our community fully staffed so we can remind all our residents what a great community The Grove really is. Thank you. -The Grove at Trinity Pointe
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Nearby Schools
Elmore Park Middle School
Bartlett City Schools
6330 Althorne Road
Public School - Grades 6-8 (730 Students)
Located Nearby11 minute drive / 5.2 miles away
Property Identified
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Willows at Shelby Farms.
| Big Box and Retail | Address | Drive | Distance |
|---|---|---|---|
| Goodwill | 8040 Walnut Run Rd | 1 min | 0.4 mi |
| Lowe's | 430 S Germantown Pky | 4 min | 1.6 mi |
| Walgreens | 7790 Wolf River Blvd | 4 min | 2.0 mi |
| Colleges and Universities | Address | Drive | Distance |
|---|---|---|---|
| Southwest Tennessee Community College - Macon Cove Campus | 5983 Macon Cove | 9 min | 4.5 mi |
| Harding University - Memphis Campus | 1000 Cherry Road | 15 min | 7.4 mi |
| Southwest Tennessee Community College - Maxine A. Smith Center | 8800 East Shelby Drive | 17 min | 8.3 mi |
| Groceries | Address | Drive | Distance |
|---|---|---|---|
| Aldi | 1610 N Germantown Pky | 5 min | 1.9 mi |
| Kroger | 7735 Farmington Blvd | 7 min | 3.3 mi |
| Whole Foods | 7825 Poplar Ave | 7 min | 3.6 mi |
| Hospitals | Address | Drive | Distance |
|---|---|---|---|
| Baptist Memorial Hospital | 6019 Walnut Grove Road | 8 min | 4.0 mi |
| Lakeside Behavioral Health System | 2911 Brunswick Rd | 9 min | 4.6 mi |
| Saint Francis Bartlett Medical Center | 2986 Kate Bond Rd | 9 min | 4.6 mi |
| Parks and Recreation | Address | Drive | Distance |
|---|---|---|---|
| Memphis Botanical Gardens | 750 Cherry Rd | 15 min | 7.4 mi |
The Willows at Shelby Farms has 1 park within 7.5 miles, including Memphis Botanical Gardens.
| Shopping Centers | Address | Drive | Distance |
|---|---|---|---|
| La-Z-Boy Center | 590 N Germantown Pky | 1 min | 0.1 mi |
| Trinity Collections | 8071 Trinity Rd | 1 min | 0.1 mi |
| AutoZone Anchored Center | 584 N Germantown Pky | 1 min | 0.2 mi |
The Willows at Shelby Farms has 3 shopping centers within 0.3 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Cordova Studio Apartments | $1,412 | $1,209 | $1,519 |
| Cordova 1 Bedroom Apartments | $1,432 | $665 | $3,650 |
| Cordova 2 Bedroom Apartments | $1,689 | $815 | $4,864 |
| Cordova 3 Bedroom Apartments | $2,194 | $925 | $7,100 |
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Viewing: The Willows at Shelby Farms | Desktop Version | Listing Updated: 12/25/2024 | AHLDIA