Photos
- 1–3 Bedrooms
- $1,404–$4,114Available Unit Pricing
- 700–1,145Square Feet
Rent Specials
Move into any apartment home by January 31, 2025, and well CREDIT your APP & ADMIN FEES back at the time of move-in! Call for more details! Terms and conditions apply.
About Trails at Short Pump Apartments
Experience the charm of Trails at Short Pump Apartments and embrace the good life in one of the best places to live in the Richmond area, according to Outfitted with all the commodities of the 21st century and surrounded by every convenience you can imagine, our apartments in Richmond, VA, are ready to welcome you home.
Trails at Short Pump Apartments is located in the 23233 Zip code of Richmond, VA. This community is professionally managed by CS Living
Unique Features and Amenities
- Accessible Features
- Air Conditioner
- Appliances
- Breakfast Bar
- Car Care center
- Carpeting
- Ceramic Tile
- Coffee Bar
- Conference Room
- Extra storage
- Flexible Lease Terms
- Granite And Or Quartz In Select Homes*
- grilling station
- In-Sink Disposal
- Nature Trail
- Near Public Transit
- Off Street Parking
- On-Call Emergency Maintenance
- On-Site Lake
- Package Lockers
- Pet Friendly with On-site Dog Park
- Sunroom
- Swimming Pool
- Vinyl Plank Flooring
Property Contact Info
Floorplan Pricing and Availability
Trails at Short Pump Apartments offers 1 to 3 Bedroom apartments starting from $1,404 and having 700–1,145 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Show Unavailable FloorplansFrom $1,404
Canyon
1 Bed, 1 Bath, 700 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,404 Available Now 3921-12 700 $1,427 Available Now 3921-14 700 $1,427 Available Now 3921-13 700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Model Rent and Fees
Price Range
- $1,404 - $2,669
Available Unit Pricing
- $1,404 - $2,669
Unit 3921-12 Rent and Fees
Price
- From $1,404
Model Rent and Fees
Price
- $1,404 - $2,669
Unit 3921-14 Rent and Fees
Price
- From $1,427
Model Rent and Fees
Price
- $1,404 - $2,669
Unit 3921-13 Rent and Fees
Price
- From $1,427
Model Rent and Fees
Price
- $1,404 - $2,669
Apartment Model: CanyonFrom $1,4041 Bedroom, 1 Bath, 700 sq ftAvailable Now![]()
Canyon - Floorplan 1 Apartment Unit: 3921-12Apartment Model: CanyonFrom $1,4041 Bedroom, 1 Bath, 700 sq ftAvailable NowApartment Unit: 3921-14Apartment Model: CanyonFrom $1,4271 Bedroom, 1 Bath, 700 sq ftAvailable NowApartment Unit: 3921-13Apartment Model: CanyonFrom $1,4271 Bedroom, 1 Bath, 700 sq ftAvailable NowFrom $1,422
Terra
1 Bed, 1 Bath, 800 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,524 Available Now 3901-05 800 $1,499 Available Now 3927-09 800 $1,458 Available Now 3923-05 800 Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Model Rent and Fees
Price Range
- $1,422 - $2,752
Available Unit Pricing
- $1,458 - $2,752
Unit 3901-05 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 3901-05 Rent and Fees
Price
- From $1,524
Model Rent and Fees
Price
- $1,422 - $2,752
Unit 3927-09 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 3927-09 Rent and Fees
Price
- From $1,499
Model Rent and Fees
Price
- $1,422 - $2,752
Unit 3923-05 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 3923-05 Rent and Fees
Price
- From $1,458
Model Rent and Fees
Price
- $1,422 - $2,752
Apartment Model: TerraFrom $1,4221 Bedroom, 1 Bath, 800 sq ftAvailable NowFloorplansPhotos![]()
Terra - Image 1 ![]()
Terra - Image 2 ![]()
Terra - Image 3 ![]()
Terra - Image 4 ![]()
Terra - Image 5 ![]()
Terra - Image 6 ![]()
Terra - Image 7 ![]()
Terra - Image 8 ![]()
Terra - Image 9 ![]()
Terra - Image 10 ![]()
Terra - Floorplan 11 Apartment Unit: 3901-05Apartment Model: TerraFrom $1,5241 Bedroom, 1 Bath, 800 sq ftAvailable NowApartment Unit: 3927-09Apartment Model: TerraFrom $1,4991 Bedroom, 1 Bath, 800 sq ftAvailable NowApartment Unit: 3923-05Apartment Model: TerraFrom $1,4581 Bedroom, 1 Bath, 800 sq ftAvailable NowAdair
1 Bed, 1 Bath, 790 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Adair 790 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Apartment Model: AdairCall For Rates1 Bedroom, 1 Bath, 790 sq ftUnavailable![]()
Adair - Floorplan 1 2 Bedrooms
Show Unavailable FloorplansFrom $1,572
Sierra
2 Beds, 1 Bath, 825 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,577 Available Now 3919-11 825 $1,577 Available Now 3915-12 825 $1,577 Available Now 3924-13 825 Model Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Model Rent and Fees
Price Range
- $1,444 - $2,240
Available Unit Pricing
- $1,577 - $2,240
Unit 3919-11 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3919-11 Rent and Fees
Price
- From $1,577
Model Rent and Fees
Price
- $1,444 - $2,240
Unit 3915-12 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3915-12 Rent and Fees
Price
- From $1,577
Model Rent and Fees
Price
- $1,444 - $2,240
Unit 3924-13 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3924-13 Rent and Fees
Price
- From $1,577
Model Rent and Fees
Price
- $1,444 - $2,240
Apartment Model: SierraFrom $1,4442 Bedroom, 1 Bath, 825 sq ftAvailable NowFloorplansPhotos![]()
Sierra - Image 1 ![]()
Sierra - Image 2 ![]()
Sierra - Image 3 ![]()
Sierra - Image 4 ![]()
Sierra - Image 5 ![]()
Sierra - Image 6 ![]()
Sierra - Image 7 ![]()
Sierra - Image 8 ![]()
Sierra - Image 9 ![]()
Sierra - Image 10 ![]()
Sierra - Floorplan 11 Apartment Unit: 3919-11Apartment Model: SierraFrom $1,5772 Bedroom, 1 Bath, 825 sq ftAvailable NowApartment Unit: 3915-12Apartment Model: SierraFrom $1,5772 Bedroom, 1 Bath, 825 sq ftAvailable NowApartment Unit: 3924-13Apartment Model: SierraFrom $1,5772 Bedroom, 1 Bath, 825 sq ftAvailable NowFrom $1,576
Caroline
2 Beds, 2 Baths, 960 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable February 5, 2025Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,713 Available Soon 3911-06 960 $1,576 February 5, 2025 3939-08 960 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Model Rent and Fees
Price Range
- $1,576 - $2,367
Available Unit Pricing
- $1,576 - $2,367
Unit 3911-06 Rent and Fees
Price
- From $1,713
Model Rent and Fees
Price
- $1,576 - $2,367
Unit 3939-08 Rent and Fees
Price
- From $1,576
Model Rent and Fees
Price
- $1,576 - $2,367
Apartment Model: CarolineFrom $1,5762 Bedroom, 2 Bath, 960 sq ftAvailable February 5, 2025![]()
Caroline - Floorplan 1 Apartment Unit: 3911-06Apartment Model: CarolineFrom $1,7132 Bedroom, 2 Bath, 960 sq ftAvailable SoonApartment Unit: 3939-08Apartment Model: CarolineFrom $1,5762 Bedroom, 2 Bath, 960 sq ftAvailable February 5, 2025From $1,640
Amber
2 Beds, 2 Baths, 980 sq ftAvailable January 7, 2025Model Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,765 January 7, 2025 3916-01 980 $1,640 January 26, 2025 3921-01 980 $1,790 January 28, 2025 3923-15 980 Model Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Model Rent and Fees
Price Range
- $1,640 - $5,022
Available Unit Pricing
- $1,640 - $1,790
Unit 3916-01 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3916-01 Rent and Fees
Price
- $1,765
Model Rent and Fees
Price
- $1,640 - $5,022
Unit 3921-01 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3921-01 Rent and Fees
Price
- $1,640
Model Rent and Fees
Price
- $1,640 - $5,022
Unit 3923-15 Amenities and Features
Features
- Ceiling Fans
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Microwave
Living Space
- Walk-In Closets
Unit 3923-15 Rent and Fees
Price
- $1,790
Model Rent and Fees
Price
- $1,640 - $5,022
Apartment Model: AmberFrom $1,6402 Bedroom, 2 Bath, 980 sq ftAvailable January 7, 2025FloorplansPhotos![]()
Amber - Image 1 ![]()
Amber - Image 2 ![]()
Amber - Image 3 ![]()
Amber - Image 4 ![]()
Amber - Image 5 ![]()
Amber - Image 6 ![]()
Amber - Image 7 ![]()
Amber - Image 8 ![]()
Amber - Image 9 ![]()
Amber - Floorplan 10 Apartment Unit: 3916-01Apartment Model: Amber$1,7652 Bedroom, 2 Bath, 980 sq ftAvailable January 7, 2025Apartment Unit: 3921-01Apartment Model: Amber$1,6402 Bedroom, 2 Bath, 980 sq ftAvailable January 26, 2025Apartment Unit: 3923-15Apartment Model: Amber$1,7902 Bedroom, 2 Bath, 980 sq ftAvailable January 28, 2025Coral
2 Beds, 2 Baths, 1070 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Coral 1070 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Apartment Model: CoralCall For Rates2 Bedroom, 2 Bath, 1070 sq ftUnavailable![]()
Coral - Floorplan 1 3 Bedrooms
Show Unavailable FloorplansFrom $1,960
Chelsea
3 Beds, 2 Baths, 1065 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,109 Available Now 3920-02 1065 $1,960 January 22, 2025 3915-01 1065 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Model Rent and Fees
Price Range
- $1,960 - $4,114
Available Unit Pricing
- $1,960 - $4,114
Unit 3920-02 Rent and Fees
Price
- From $2,109
Model Rent and Fees
Price
- $1,960 - $4,114
Unit 3915-01 Rent and Fees
Price
- From $1,960
Model Rent and Fees
Price
- $1,960 - $4,114
Apartment Model: ChelseaFrom $1,9603 Bedroom, 2 Bath, 1065 sq ftAvailable Now![]()
Chelsea - Floorplan 1 Apartment Unit: 3920-02Apartment Model: ChelseaFrom $2,1093 Bedroom, 2 Bath, 1065 sq ftAvailable NowApartment Unit: 3915-01Apartment Model: ChelseaFrom $1,9603 Bedroom, 2 Bath, 1065 sq ftAvailable January 22, 2025Addison
3 Beds, 2 Baths, 1145 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Addison 1145 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Double Vanities
- Fireplace
- Heating
- High Speed Internet Access
- Smoke Free
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Granite Countertops
- Ice Maker
- Instant Hot Water
- Microwave
- Oven
- Pantry
- Range
- Refrigerator
Apartment Model: AddisonCall For Rates3 Bedroom, 2 Bath, 1145 sq ftUnavailable![]()
Addison - Floorplan 1 ![]()
Addison - Floorplan 2
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (804) 719-3858 to schedule a tour.
Property Information
- 350 Units
- 3 Stories
- Built in 1989
- View Property Website
Lease Terms
- 12 Months
- Short Term Lease Options
Pet Policy
Pet Policy - Cats
- Cats Allowed
- 2 Pet Limit
- We Are Pet Friendly And Welcome Up To Two Pets Per Home. There Are No Weight Limits, Though Select Breed Restrictions Do Apply. Please Contact Us For More Details. $25/Mo And $125 Additional Pet Fee For Second Pet.
- $35 Monthly Pet Rent
- 75 Lb Weight Limit
- $350 Fee
- Aggressive Breed Restrictions Apply To Full Or Mix Breeds.
Pet Policy - Dogs
- Dogs Allowed
- We Are Pet Friendly And Welcome Up To Two Pets Per Home. There Are No Weight Limits, Though Select Breed Restrictions Do Apply. Please Contact Us For More Details. $25/Mo And $125 Additional Pet Fee For Second Pet.
- $350 Fee
- 75 Lb Weight Limit
- $35 Monthly Pet Rent
- 2 Pet Limit
- Aggressive Breed Restrictions Apply To Full Or Mix Breeds.
Parking Fees & Info
Parking Surface
- Parking Available
Fee & Deposit Info
One-Time Fees
- $200 Admin Fee
- $50 Application Fee
3D Tours
Elderberry- 2BR, 2BA
1BR, 1BA - Hickory
2BR, 1BA - Magnolia
2BR, 2BA - Elderberry
2BR, 2BA - Bayberry
Elderberry- 2BR, 2BA
2BR,2BA,-960SF, The Elderberry
2BR, 1BA - Magnolia
Features and Amenities
On-Site Services
- Car Wash Area
- Maintenance On Site
- Planned Social Activities
- Hearing Impaired Accessible
- Package Service
- Property Manager On Site
- Online Services
- Renters Insurance Program
- Vision Impaired Accessible
- Pet Play Area
Community Features
- Lounge
- Business Center
- Clubhouse
- Conference Rooms
- Walk Up
Outdoor Features
- Grill
- Sundeck
- Picnic Area
- Pond
- Cabana
- Patio
- Porch
Recreation and Fitness
- Fitness Center
- Tennis Court
- Walking/Biking Trails
- Playground
- Pool
Interior Features
- Balcony
- Storage Space
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Double Vanities
- Heating
- Tub/Shower
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Wheelchair Accessible (Rooms)
- Smoke Free
Kitchen Amenities
- Disposal
- Freezer
- Ice Maker
- Instant Hot Water
- Microwave
- Dishwasher
- Range
- Refrigerator
- Pantry
- Oven
- Granite Countertops
Living Area Features
- Walk In Closets
- Sunroom
- Den
- Dining Room
- Carpet
- Vinyl Flooring
- Linen Closet
- Office
- Window Coverings
Map
3900 Acadia Ln, Richmond, VA 23233
- Shopping
- Colleges
- Grocery
- Medical
- Parks
Map
Hours and Contact Info
Call Us - Open Now!
Currently Closed
By Appointment
| Monday | 8:30 am–5:30 pm |
| Tuesday | 8:30 am–5:30 pm |
| Wednesday | 8:30 am–5:30 pm |
| Thursday | 8:30 am–5:30 pm |
| Friday | 8:30 am–5:30 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Getting Around
Walk Score®
35 / 100
Car-Dependent
Most errands require a car
Bike Score®
35 / 100
Somewhat Bikeable
Minimal bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Trails at Short Pump Apartments
Where is Trails at Short Pump Apartments located?
Trails at Short Pump Apartments is located at 3900 Acadia Ln, Richmond, VA
What is the current rent range at Trails at Short Pump Apartments?
1 Bedroom to 3 Bedroom Apartments at Trails at Short Pump Apartments currently range from $1,404 to $4,114
When is the leasing office open?
- The office Hours for Trails at Short Pump Apartments are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at Trails at Short Pump Apartments. Call us today for info on moving here with your pet.
Are there any rent specials?
The current rent special at Trails at Short Pump Apartments is: Move into any apartment home by January 31, 2025, and well CREDIT your APP & ADMIN FEES back at the time of move-in! Call for more details! Terms and conditions apply..
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Not Impressed
July 29, 2022This is a good place for a first apartment or if you are on a tight budget and want to live in short pump. The area is nice. The apartments are average. Appliances in my apt were outdated though and everything looks patched up. It is like those videos you see where landlords just paint over dead bugs as a way of fixing things rather than doing a thorough job. The pool is closed 50% of the time and the leasing agents constantly blame the tenants for any issues there and take away pool rights like ...we are children getting punished. The leasing agents are disorganized, rude, and honestly don’t seem to know what they are doing at times. They blame any issue on the “new management changeover.” No accountability. As long as there were no maintenance issues or issues with bills and we didn’t have to talk to them, it was peaceful enough living there.Read MoreReview from Apartments.com
An absolute nightmare.
July 15, 2021Within the first two weeks we’ve suffered a lack of AC (in the middle of July), wasps building a nest on the patio, and a roach infestation. The rapid onset of these problems leads me to believe they were ongoing concerns that management has chosen to ignore. Property management does nothing to remedy these issues, just quick remedies to get you to shut up. There is absolutely no communication from the property owners on when these repairs will take place and even when they’re done, the AC breaks ...the next day if it even got fixed at all, the roaches come back, the “pest guy was here but he must have missed you” etc. Short Pump is a great area but this complex is a disaster, do yourself a favor and choose somewhere else. I certainly wish I did.Property Manager Responded
July 28, 2021Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
Read MoreReview from Apartments.com
Warning from a Resident of 5 years
January 30, 2021I have been living here for 5 years and just because my office and daycare was close, i continued to live through the misery. It went through multiple management changes and each one toped the others in how bad they could be and the way they ran the community. Lousy maintenance , no control/power given to leasing folks, things have never been replaced, all you get a quick fix and then back to what it was. The latest one is trying to make it shiny from outside but no changes done in interiors. So, ...please love leaking's, 1960 appliances, no heater working in sub temp, etc... Also, don't look at this community if you are seeking some flexibility in your lease extension and terms when you are moving out or be ready to pay more than what you will pay for a Newyork high rise.Property Manager Responded
February 12, 2021Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
Read MoreReview from Apartments.com
Awful maintenance
June 22, 2019I have been living here for almost 2 years and getting maintenance to come fix things is the worst. It takes two weeks or more to get things fixed. I’ve called 5 times and they haven’t come to fix things.Property Manager Responded
June 24, 2019Hello Katie, thank you for your feedback. We apologize for the the timeliness of the work orders not being up to par. After communicating with the team, it appears that the maintenance team is currently short staffed and is trying to overcome a number of emergency work orders that are taking up a bulk of the maintenance team's time. We sympathize with your frustrations, and we assure you that the team is working very hard to complete these orders in a timely manner. - Marjorie, Bell Customer Service
Review from Apartments.com
Excellent community with supportive management and staff
November 15, 2018I am living here for last 2 years and this is an excellent community with supportive management and staff. New management headed by Laura is extremely good and take cares of any open issues on priority. Would definitely advise and recommend anyone looking for rental apartment in this community. Thanks and regards, Nitin GroverReview from Apartments.com
Would not recommend others
January 9, 2018After 2017 Mid , some changes happened over the management or something and response is very poor and rude. they started charging for most of the stuff and they are increasing the rent upto 500 if you are renewing whereas if you file new application you will less 200 from the original rent itself. And apartment will be well remodelled using the people who are moving out . me and friends -totally 6 houses when Moved out and paid lots of money to them . I was continuing only because of Nate who is ...very gentle in handling the things.Read MoreReview from Apartments.com
General and Maintenace
November 20, 2017Have lived here for two years and as a senior citizen (old lady), I couldn't be happier. Good neighbors and superior maintenance. Convenient to everything Short Pump and everything in my comfort zone. Maintenance staff knowledgable and quick to respond even in off hours. Thumbs up!Property Manager Responded
November 28, 2017Thank you for taking the time to leave us a positive review! We are happy to hear that our staff members were able to provide you with a place you are proud to call home while experiencing the luxury of Hassle Free Living for the past two years! We believe The Trails at Short Pump is a place for everyone. We truly value you as a resident and look forward to serving you in the future :) -Kathy, Bell Reputation Team
Review from Apartments.com
The price is right
September 20, 2017I lived here for a year and had a good experience.The community is beautiful and the staff are friendly and helpful. The community is older but maintained well for it's age. The price is right for the neighborhood and amenities.Property Manager Responded
October 2, 2017Thank you for leaving a positive review for The Trails at Short Pump! We are so glad to hear that you enjoyed your living experience with us. We wish you the best of luck on all of your future endeavors! -Ashleigh, Bell Reputation Team
Review from Apartments.com
Very bad experience :(
June 26, 2017I am living here from past 8 months and its very bad experience. 1) It's old apartment but its not maintained well. (I had lived in older apartments than this but they were maintained well). 2) From the day one, everyday I am having one or the other maintainance request for fixing. 3) If I request for any issue fix/service request, you get the response back after 2 - 3 days :( Interior is badly maintained 1) Most of the sockets, if you pull the plug, socket itself will come-out. 2) All ...bathrooms: Water will be leaking or showers doesn't work properly. 3) A/C doesn't function properly. Stafff Except Nathan and Laura, all other staff members are rude :(Property Manager Responded
July 24, 2017Thank you for your feedback on The Trails at Short Pump. At Bell, we always welcome hearing from our residents, whether it be a compliment or a concern, so that we can work to ensure your living experience with us is exceptional. I am sorry to hear about your experience with this community, we would appreciate the opportunity to change your opinion into a positive one. Our maintenance and management teams work diligently to complete all of our residents requests so please let us know if you have any further maintenance issues, so that we can immediately address those. Please do not hesitate to contact your front office team should you have any other concerns or suggestions. Thank you, and have a great day. Ashleigh, Bell Reputation Team.
Read MoreReview from Apartments.com
Homesick
January 7, 2016I lived here a couple of years ago and plan to move back as soon as my current lease is up. I have such great memories from here and loved my apartment. I had a one bedroom and it is the last place that has felt like home. The bedroom was MASSIVE and made my king sized bed look small. I relaxed out on the porch and loved my fireplace. I also had the black kitchen so it looked really luxurious. The location was perfect. I really miss Short Pump and my apartment was right next to everything. I ...literally can't wait to move back!Read MoreReview from Apartments.com
Nearby Schools
Colonial Trail Elementary
Henrico County Public Schools
12101 Bacova Drive
Public School - Grades PK-5 (666 Students)
In Attendance Zone4 minute drive / 1.6 miles away
Tucker High
Henrico County Public Schools
2910 North Parham Road
Public School - Grades 9-12 (1916 Students)
In Attendance Zone5 minute drive / 2.8 miles away
Quioccasin Middle School
Henrico County Public Schools
9400 Quioccasin Rd
Public School - Grades 6-8 (1040 Students)
In Attendance Zone5 minute drive / 2.6 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Trails at Short Pump Apartments.
| Arts Museums and Landmarks | Address | Drive | Distance |
|---|---|---|---|
| The Byrd Theater | 2908 W. Cary St. | 19 min | 9.0 mi |
| Museum of the Confederacy | 1201 E Clay St | 24 min | 11.5 mi |
| Shockoe Slip | 12th and Main St | 25 min | 11.9 mi |
| Big Box and Retail | Address | Drive | Distance |
|---|---|---|---|
| Carmax | 11090 W Broad St | 1 min | 0.3 mi |
| Kohl's | 11240 W Broad St | 2 min | 0.7 mi |
| Target | 11290 W Broad St | 2 min | 0.8 mi |
| Colleges and Universities | Address | Drive | Distance |
|---|---|---|---|
| University of Richmond | 28 Westhampton Way | 11 min | 5.6 mi |
| J. Sargeant Reynolds Community College - Parham Road Campus | 1651 East Parham Road | 13 min | 6.5 mi |
| Virginia Union University | 1500 N Lombardy St | 20 min | 9.7 mi |
| Groceries | Address | Drive | Distance |
|---|---|---|---|
| Whole Foods | 11173 W Broad St | 1 min | 0.4 mi |
| Kroger | 9480 W Broad St | 4 min | 2.2 mi |
| Aldi | 1776 N Parham Rd | 6 min | 2.9 mi |
| Hospitals | Address | Drive | Distance |
|---|---|---|---|
| Henrico Doctors' Hospital | 1602 Skipwith Road | 9 min | 4.2 mi |
| Bon Secours St. Mary's Hospital | 5801 Bremo Rd | 13 min | 6.1 mi |
| Children's Hospital Of Richmond | 2924 Brook Road | 20 min | 9.5 mi |
| Parks and Recreation | Address | Drive | Distance |
|---|---|---|---|
| Hollywood Cemetary | 412 S Cherry St | 22 min | 10.6 mi |
Trails at Short Pump Apartments has 1 park within 10.2 miles, including Hollywood Cemetary.
| Shopping Centers | Address | Drive | Distance |
|---|---|---|---|
| Granville Square | 11051 Three Chopt Rd | 1 min | 0.5 mi |
| Tower Plaza Shopping Center | 3401-3431 Cox Rd | 1 min | 0.5 mi |
| Three Chopt Center | 11000 Three Chopt Rd | 1 min | 0.6 mi |
Trails at Short Pump Apartments has 3 shopping centers within 0.2 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Richmond Studio Apartments | $1,400 | $715 | $4,917 |
| Richmond 1 Bedroom Apartments | $1,627 | $815 | $6,135 |
| Richmond 2 Bedroom Apartments | $1,893 | $582 | $8,661 |
| Richmond 3 Bedroom Apartments | $2,351 | $667 | $10,000+ |
| Richmond 4 Bedroom Apartments | $1,192 | $664 | $7,250 |
Browse Top Apartments in Richmond
- See Richmond Apartments for Rent
- See Richmond Homes for Rent
- See Richmond Condos for Rent
- See Richmond Townhomes for Rent
- Cheap Richmond Apartments
By Price
- Cheap Richmond Apartments
- Richmond Apartments Under $600
- Richmond Apartments Under $800
- Richmond Apartments Under $900
- Richmond Apartments Under $1000
- Richmond Apartments Under $1200
- Richmond Apartments Under $2000
- Richmond Luxury Apartments
By Community Type
- Richmond Apartments for Rent by Owner
- Richmond Apartments with Rent Specials
- Richmond Top Rated Apartments
- Richmond Corporate Apartments
- Richmond Furnished Apartments
- Richmond Gated Apartments
- Richmond Loft Apartments
- Richmond Low Income Apartments
- New Richmond Apartments
- Richmond Senior Apartments
- Richmond Short-term Apartments
- Richmond Student Apartments
- Richmond Apartments with Utilities Included
By Amenities
Viewing: Trails at Short Pump Apartments | Desktop Version | Listing Updated: 12/26/2024 | AHLPLA