U-Crest Apartments

neighbor. They were always friendly and attentive to my issues and did their absolute best to help me out. Honestly, they are the reason why I would recommend these apartments to everyone! Good landlords are hard to come by but they definitely exceeded my expectations and they NEVER EVER made me feel like I was being a nuisance. The maintenance team was also amazing as well! They responded to requests in a timely manner and were ALWAYS polite! I highly recommend these apartments to anyone who is looking for their first apartment. With the correct requirements of course, living in the U-Crest apartments was an interesting yet AMAZING experience (my neighbor was an interesting person haha) but honestly, I couldn’t have picked a better place to live, especially for my first apartment. I was also so close to many grocery stores, convenient stores, and the Galleria Mall. The expressway isn’t too far from these apartments as well if you’re commuting into the city for work. All around great apartments with great landlords, great surrounding neighbors, and maintenance team. Since I recently moved out of my apartment I figured I’d write this review for anyone that is searching. I remember visiting this website after I got approved for my apartment and I didn’t see many reviews so I figured I’d come back now that I have moved out to leave one. This is my honest opinion and I promise you, you won’t regret choosing U-Crest!

Jon/Mollie were totally understanding, helpful and sweet. Best place, best landlords, best everything! Will definitely be recommending to anyone who is looking for an apartment!

been very friendly. The complex is within walking distance to almost everything & the 'vibe' is so much nicer than the rough end we left. We would recommend it here to anyone.

and such a health hazard! the property manager John informed me that even in his own house he has to regularly wipe down his bathroom walls and ceilings. Really? cause all my life i've never worried about scraping mold off ceilings as part as my maintenance cleaning. Overall i've had a terrible expierence with them and am on this website again because i want to move ASAP! strongly recommend do not moving in a property owned by or operated by pillar real estate.

would forward my application to the property manager in Cheektowaga and tried to hang up. I asked her if she would also forward the other two applications. She didn't seem to understand what I was saying. She asked how many people were living with me and I said two others. She made the insulting remark, three people in a two bedroom apartment?! She went on saying that she'd forward my application and that when they call me, which no one did, that I would have to explain that there are two other applicants and hung up. As time went on, I still never heard anything and tried to call the local office and no one answered. I had received an email late June saying I was denied for the apartments because of the rent to income ratio. My income alone was double the rent and the other two put us well over that. I called the local office and explained this to them and they said they had never even received the other two applications. They took my application out of denied to reprocess it with the others. After a week and a half of calling to checking the status of the applications, I was informed they had lost the other two applications. I remind you, these applications are all placed online and were submitted early June. Not only did they have to submit new applications, but now we have to wait for them to be processed. After calling AGAIN to check the status, I was informed that apartments will not be available until September despite early submission. I have just called today, a week after having to resubmit the applications and the person who does the processing is out of the office until NEXT Monday. I have been so utterly frustrated about this entire process. How does a real estate office lose TWO online applications? The process and applications are so frustrating and there seems to be absolutely no organization between the real estate offices and apartment offices. I have given multiple chances for the issue to be resolved and to this day I have no answers.