Updated Unit In the Heart of Temescal / Ro...

garage lift was broken/inoperable at least 2-3x a month and those of us who were paying the extra money to not park on the street were told we had to park on the street and there was never a concession in the rent or even an acknowledgment for that inconvenience. -The maintenance situation was rough. There were multiple times that I would receive a “completed” notification…only to find out the order was actually incomplete. It took about 6 months to have my balcony door lock repaired. There’s also the time the main entrance key fob system didn’t work for a couple of days. -There’s no real/secured package room so if a large item was ordered that wouldn’t fit into the locker, it would either just be waiting in the mailroom, outside of your apartment, or right by the main entrance, giving anyone access to your property. -I gave my intent to vacate notice well before the 30 day requirement, along with choosing to set up a move-out walkthrough with the manager on the day of the move-out. Almost a month went by before I heard back about setting up a walkthrough appointment, and even that process was sloppy, which included an offer to do the walkthrough with the lead maintenance guy. When that was done, about a week later I received a letter from a collection agency saying my account with Idora had been sent to them for non-payment: I had been charged for the time after my lease ended and because I didn’t submit any payments, they were reaching out to collect. I was also informed Idora was not only keeping my security deposit but they were charging me way more past the usual wear and tear. They claimed they don’t send accounts to collections before 30 days but clearly that’s not the case. After I forwarded all my documentation showing how I tried to do things the right way, they removed my account from the collection agency and gave me my security deposit.

little things that come along with the move in process. I didn't know this area was so walkable and it's perfect for having friends come over then walk to dinner. It's also nice that it's close to TJ's, Whole Foods, and Berkeley Bowl (my favorite!).