Villages at West Laurel Apartments in Richmond, VA

Q: When is the leasing office open?

The office Hours for Villages at West Laurel are: Monday 9:00 am–6:00 pm ,Tuesday 9:00 am–6:00 pm ,Wednesday 9:00 am–6:00 pm ,Thursday 9:00 am–6:00 pm ,Friday 9:00 am–6:00 pm ,Saturday 10:00 am–5:00 pm ,Sunday Closed,

Photos

Villages at West Laurel in Richmond, VA - Building Photo — Building Photo

Villages at West Laurel in Richmond, VA - Building Photo - Building Photo — Building Photo

Contact

Villages at West Laurel

5541 Olde West Ct
Richmond, VA 23228
(804) 709-3923

1–3 Bedrooms
$1,250–$2,103Rent Pricing
670–1,200Square Feet

Rent Specials

ASK ABOUT OUR FREE RENT SPECIAL!

Ask Us About Our Specials

About Villages at West Laurel

Villages at West Laurel apartment homes offer one, two, and three bedroom homes for rent in Richmond, VA. Villages at West Laurel is conveniently nestled in Western Henrico less than 5 minutes from I-64, I-295 and I-95. We are located in the Henrico County School District and are walking distance to Hermitage High School. Our updated homes feature Whirlpool appliances, large closets, a private patio or balcony, and include washers and dryers. Select homes feature upgraded kitchens, wood burning fireplaces, and extra storage space. You’ll enjoy our two swimming pools, 24-hour fitness center, multiple playgrounds, tennis courts, and car wash station. We are available for virtual tours and online leasing! Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.

Villages at West Laurel is located in the 23228 Zip code of Richmond, VA. This community is professionally managed by Pegasus Residential, LLC

Unique Features and Amenities

Car Care Facility
Credit Card Payments
E-Payments
Online Maintenance Portal
Online Payment System
Online Rent Payment
Online Resident Services
On-SIte Office
Outdoor Grilling Station
Package Acceptance
Pet Friendly
Renter`s Insurance Program
Resident Social Events
Sports court (outside)

See All Amenities

Property Contact Info

Call Us: (804) 709-3923

Floorplan Pricing and Availability

Villages at West Laurel offers 1 to 3 Bedroom apartments starting from $1,250 and having 670–1,200 sq ft. Here is the current pricing and availability:

1 Bedrooms
2 Bedrooms
3 Bedrooms

1 Bedroom
Sort by:
From $1,264
1 Bedroom
1 Bed, 1 Bath, 670 sq ftAvailable Feb 26
Model Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft Property Map View Details
$1,264 February 26, 2025 5604F 670 View Details Below
$1,312 March 27, 2025 5600-F 670 View Details Below
Model Amenities and Features
Features
High Speed Internet Access
Model Rent and Fees
Price Range
$1,264 - $1,312
Rent Pricing
$1,264 - $1,312
Unit 5604F Gallery
Property Map
Unit 5604F Amenities and Features
Features
High Speed Internet Access
Unique Features
Amenity Center
Faux Wood Floors
No Patio
Windows
Unit 5604F Rent and Fees
Price
$1,264
Model Rent and Fees
Price
$1,264 - $1,312
Unit 5600-F Gallery
Property Map
Unit 5600-F Amenities and Features
Features
High Speed Internet Access
Unique Features
Amenity Center
Black appliances
Faux Wood Floors
No Patio
Partial Renovation
Windows
Unit 5600-F Rent and Fees
Price
$1,312
Model Rent and Fees
Price
$1,264 - $1,312
Apartment Model: 1 BedroomFrom $1,2641 Bedroom, 1 Bath, 670 sq ftAvailable February 26, 2025
FloorplansPhotos
1 Bedroom - Image 1
1 Bedroom - Image 2
1 Bedroom - Image 3
1 Bedroom - Image 4
1 Bedroom - Image 5
1 Bedroom - Floorplan 6
Apartment Unit: 5604FApartment Model: 1 Bedroom$1,2641 Bedroom, 1 Bath, 670 sq ftAvailable February 26, 2025
Apartment Unit: 5600-FApartment Model: 1 Bedroom$1,3121 Bedroom, 1 Bath, 670 sq ftAvailable March 27, 2025
From $1,250
One Bedroom Deluxe
1 Bed, 1 Bath, 700 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable Feb 28
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Property Map View Details
$1,250 February 28, 2025 5529J 700 View Details Below
$1,252 April 24, 2025 5529H 700 View Details Below
Model Amenities and Features
Features
High Speed Internet Access
Model Rent and Fees
Price Range
$1,250 - $1,252
Rent Pricing
$1,250 - $1,252
Unit 5529J Gallery
Property Map
Unit 5529J Amenities and Features
Features
High Speed Internet Access
Unique Features
3rd Floor
Amenity Center
Faux Wood Floors
Windows
Unit 5529J Rent and Fees
Price
$1,250
Model Rent and Fees
Price
$1,250 - $1,252
Unit 5529H Gallery
Property Map
Unit 5529H Amenities and Features
Features
High Speed Internet Access
Washer/Dryer
Unique Features
Amenity Center
Ceiling Fan Bedroom
Faux Wood Floors
Windows
Unit 5529H Rent and Fees
Price
$1,252
Model Rent and Fees
Price
$1,250 - $1,252
Apartment Model: One Bedroom DeluxeFrom $1,2501 Bedroom, 1 Bath, 700 sq ftAvailable February 28, 2025
One Bedroom Deluxe - Floorplan 1
Apartment Unit: 5529JApartment Model: One Bedroom Deluxe$1,2501 Bedroom, 1 Bath, 700 sq ftAvailable February 28, 2025
Apartment Unit: 5529HApartment Model: One Bedroom Deluxe$1,2521 Bedroom, 1 Bath, 700 sq ftAvailable April 24, 2025
One Bedroom Townhome
1 Bed, 1 Bath, 740 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this Property
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,387 Unavailable One Bedroom Townhome 740 sq ft
Model Amenities and Features
Features
High Speed Internet Access
Model Rent and Fees
Price Range
$1,387 - $1,412
Apartment Model: One Bedroom TownhomeFrom $1,3871 Bedroom, 1 Bath, 740 sq ftUnavailable
One Bedroom Townhome - Floorplan 1
Show Unavailable Floorplans

Price	Availability Date	Unit	Sq Ft	Property Map	View Details
$1,264	February 26, 2025	5604F	670		View Details Below
$1,312	March 27, 2025	5600-F	670		View Details Below

Price	Availability Date	Unit	Sq Ft	Property Map	View Details
$1,250	February 28, 2025	5529J	700		View Details Below
$1,252	April 24, 2025	5529H	700		View Details Below

Price	Availability Date	Unit	Sq Ft
From $1,387	Unavailable	One Bedroom Townhome	740 sq ft

From $1,449

2 Bedroom

2 Beds, 1 Bath, 950 sq ftAvailable Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$1,449	Available Now	5508A	950	View Details Below
$1,514	Available Now	5516C	950	View Details Below
$1,489	Available Now	5516L	950	View Details Below

Model Amenities and Features

Features

High Speed Internet Access

Model Rent and Fees

Price Range

$1,309 - $1,572

Rent Pricing

$1,449 - $1,514

Unit 5508A Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Grey 2-tone paint
No Patio
Partial Renovation
Vinyl Flooring Throughout

Unit 5508A Rent and Fees

Price

$1,449

Model Rent and Fees

Price

$1,309 - $1,572

Unit 5516C Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
FR 2020
Granite
No Patio
Satin Nickel Finishes
Vinyl Flooring Throughout
White Shaker Cabinets
Windows

Unit 5516C Rent and Fees

Price

$1,514

Model Rent and Fees

Price

$1,309 - $1,572

Unit 5516L Amenities and Features

Features

High Speed Internet Access

Unique Features

3rd Floor
Amenity Center
Black appliances
Faux Wood Floors
Grey 2-tone paint
Partial Renovation
Windows

Unit 5516L Rent and Fees

Price

$1,489

Model Rent and Fees

Price

$1,309 - $1,572

From $1,389

Two Bedroom Deluxe

2 Beds, 2 Baths, 975 sq ftAvailable Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$1,513	Available Now	5731J	975	View Details Below
$1,553	Available Now	5707A	975	View Details Below
$1,399	Available Now	5707J	975	View Details Below

Model Amenities and Features

Features

High Speed Internet Access

Model Rent and Fees

Price Range

$1,389 - $1,798

Rent Pricing

$1,399 - $1,553

Unit 5731J Amenities and Features

Features

Fireplace
High Speed Internet Access

Unique Features

3rd Floor
Amenity Center
Black appliances
Faux Wood Floors
Grey 2-tone paint
Partial Renovation
Windows

Unit 5731J Rent and Fees

Price

$1,513

Model Rent and Fees

Price

$1,389 - $1,798

Unit 5707A Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
FR 2021
Granite
Satin Nickel Finishes
Vinyl Flooring Throughout
White Shaker Cabinets
Windows

Unit 5707A Rent and Fees

Price

$1,553

Model Rent and Fees

Price

$1,389 - $1,798

Unit 5707J Amenities and Features

Features

Fireplace
High Speed Internet Access

Unique Features

3rd Floor
Amenity Center
Windows

Unit 5707J Rent and Fees

Price

$1,399

Model Rent and Fees

Price

$1,389 - $1,798

From $1,539

Two Bedroom Grande

2 Beds, 2 Baths, 975 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable Now

Model Gallery

Floorplans

Photos

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$1,539	Available Now	5701C	975	View Details Below
$1,792	Available Now	5701D	975	View Details Below
$1,685	Available Now	5705D	975	View Details Below

Model Amenities and Features

Features

High Speed Internet Access

Model Rent and Fees

Price Range

$1,399 - $1,792

Rent Pricing

$1,539 - $1,792

Unit 5701C Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
French Doors
Grey 2-tone paint
Modified
Partial Renovation
Vinyl Flooring Throughout
Windows

Unit 5701C Rent and Fees

Price

$1,539

Model Rent and Fees

Price

$1,399 - $1,792

Unit 5701D Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Faux Wood Floors
Grey 2-tone paint
Partial Renovation
Vinyl Flooring Throughout
Windows

Unit 5701D Rent and Fees

Price

$1,792

Model Rent and Fees

Price

$1,399 - $1,792

Unit 5705D Amenities and Features

Features

High Speed Internet Access

Kitchen

Microwave

Unique Features

Amenity Center
Vinyl Flooring Throughout
Windows

Unit 5705D Rent and Fees

Price

$1,685

Model Rent and Fees

Price

$1,399 - $1,792

From $1,554

Two Bedroom Townhome

2 Beds, 1.5 Baths, 1000 sq ftAvailable Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$1,774	Available Now	5610E	1000	View Details Below
$1,709	Available Now	5601C	1000	View Details Below
$1,554	February 21, 2025	5601A	1000	View Details Below

Model Amenities and Features

Features

High Speed Internet Access

Model Rent and Fees

Price Range

$1,554 - $1,774

Rent Pricing

$1,554 - $1,774

Unit 5610E Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Faux Wood Floors
FR 2020
Granite
Satin Nickel Finishes
Townhouse
White Shaker Cabinets
Windows

Unit 5610E Rent and Fees

Price

$1,774

Model Rent and Fees

Price

$1,554 - $1,774

Unit 5601C Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Faux Wood Floors
FR 2021
Granite
Satin Nickel Finishes
Townhouse
White Shaker Cabinets
Windows

Unit 5601C Rent and Fees

Price

$1,709

Model Rent and Fees

Price

$1,554 - $1,774

Unit 5601A Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
End Unit
Faux Wood Floors
Townhouse
Windows

Unit 5601A Rent and Fees

Price

$1,554

Model Rent and Fees

Price

$1,554 - $1,774

$1,900

Two Bedroom One Bath House

2 Beds, 1 Bath, 1100 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyAvailable Now

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map
$1,900	Available Now	53A	1100

Unit 53A Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Partial Renovation
Single Family Home
Vinyl Flooring Throughout

Unit 53A Rent and Fees

Price

$1,900

Model Rent and Fees

Price

$1,900

Two Bedroom One Bath House - Floorplan 1

From $1,650

3 Bedroom

3 Beds, 1.5 Baths, 1100 sq ftAvailable Feb 20

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	View Details
$2,097	February 20, 2025	5514F	1100	View Details Below
$2,103	February 26, 2025	5526L	1100	View Details Below
$1,650	April 16, 2025	5526K	1100	View Details Below

Model Amenities and Features

Features

High Speed Internet Access

Model Rent and Fees

Price Range

$1,650 - $2,103

Rent Pricing

$1,650 - $2,103

Unit 5514F Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
Black appliances
Faux Wood Floors
FR 2020
Granite
Satin Nickel Finishes
White Shaker Cabinets

Unit 5514F Rent and Fees

Price

$2,097

Model Rent and Fees

Price

$1,650 - $2,103

Unit 5526L Amenities and Features

Features

High Speed Internet Access

Unique Features

3rd Floor
Amenity Center
Black appliances
Faux Wood Floors
FR 2021
Granite
Satin Nickel Finishes
White Shaker Cabinets
Windows

Unit 5526L Rent and Fees

Price

$2,103

Model Rent and Fees

Price

$1,650 - $2,103

Unit 5526K Amenities and Features

Features

High Speed Internet Access

Unique Features

3rd Floor
Amenity Center
Windows

Unit 5526K Rent and Fees

Price

$1,650

Model Rent and Fees

Price

$1,650 - $2,103

$1,801

Three Bedroom Townhome

3 Beds, 1.5 Baths, 1200 sq ftAvailable Apr 8

Model Gallery

Floorplans

Availability Details

Price	Availability Date	Unit	Sq Ft	Property Map
$1,801	April 8, 2025	5601-A	1200

Unit 5601-A Amenities and Features

Features

High Speed Internet Access

Unique Features

Amenity Center
End Unit
Faux Wood Floors
Townhouse
Windows

Unit 5601-A Rent and Fees

Price

$1,801

Model Rent and Fees

Price

$1,801

Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Call us at: (804) 709-3923 to schedule a tour.

Property Information

Renovated In 1984
503 Units
3 Stories
Built in 1978
View Property Website

Lease Terms

Available months 6,7,8,9,10,11,12,13
Short Term Lease Options

Ask About Our Lease Terms

Pet Policy

Pet Policy - Cats

Cats Allowed
2 Pet Limit
Pets Are Limited By Breed. There Is A Limit Of Two Pets Per Apartment. A Pet Fee Of A Minimum Of $300 For The 1st Pet And $150 For The 2nd Pet Is Due Upon Move In Or When Getting A Pet. There Is A Monthly Pet Rent Of $25. These Requirements Do Not...
100 Lb Weight Limit
$25 Monthly Pet Rent
$300 Fee
Pets Are Limited By Breed. There Is A Limit Of Two Pets Per Apartment. A Pet Fee Of A Minimum Of $300 For The 1st Pet And $150 For The 2nd Pet Is Due Upon Move In Or When Getting A Pet. There Is A Monthly Pet Rent Of $25. These Requirements Do Not Apply To Service/Assistive Animals.

Pet Policy - Dogs

Dogs Allowed
$25 Monthly Pet Rent
2 Pet Limit
Pets Are Limited By Breed. There Is A Limit Of Two Pets Per Apartment. A Pet Fee Of A Minimum Of $300 For The 1st Pet And $150 For The 2nd Pet Is Due Upon Move In Or When Getting A Pet. There Is A Monthly Pet Rent Of $25. These Requirements Do Not...
$300 Fee
100 Lb Weight Limit
Pets Are Limited By Breed. There Is A Limit Of Two Pets Per Apartment. A Pet Fee Of A Minimum Of $300 For The 1st Pet And $150 For The 2nd Pet Is Due Upon Move In Or When Getting A Pet. There Is A Monthly Pet Rent Of $25. These Requirements Do Not Apply To Service/Assistive Animals.

Pet Policy - Other

Other Pets Allowed
Please Ask Us About Other Permitted Pets!

Ask Us About Our Pet Policy

Parking Fees & Info

Parking Surface

1 Space. Parking Is First Come First Serve; Must Have Car Up To Date On Inspection And Registration.

Fee & Deposit Info

One-Time Fees

$200 Admin Fee
$60 Application Fee

3D Tours

Clubhouse & Fitness Center

2BR, 2BA - 975 SF

1BR, 1BA

2BR, 1BA - 950 SF

2BR, 1.5BA - 1000 SF

2BR, 2BA Grande

Features and Amenities

Unique Amenities

Car Care Facility
Credit Card Payments
E-Payments
Online Maintenance Portal
Online Payment System
Online Rent Payment
Online Resident Services
On-SIte Office
Outdoor Grilling Station
Package Acceptance
Pet Friendly
Renter`s Insurance Program
Resident Social Events
Sports court (outside)

Community Features

Walk Up

Outdoor Features

Grill
Sundeck
Picnic Area
Patio

Recreation and Fitness

Fitness Center
Tennis Court
Playground
Pool

Interior Features

Balcony
Storage Space
Ceiling Fans
High Speed Internet Access
Cable Ready
Washer/Dryer
Air Conditioning
Wheelchair Accessible

Kitchen Amenities

Dishwasher
Disposal
Refrigerator

Living Area Features

Walk In Closets
Office
Window Coverings

Ask About Our Amenities

Hours and Contact Info

Call Us - Open Now!

Currently Closed

By Appointment

(804) 709-3923

Monday	9:00 am–6:00 pm
Tuesday	9:00 am–6:00 pm
Wednesday	9:00 am–6:00 pm
Thursday	9:00 am–6:00 pm
Friday	9:00 am–6:00 pm
Saturday	10:00 am–5:00 pm
Sunday	Closed

Ask About Live Online Tours

Getting Around

Walk Score®

40 / 100

Car-Dependent

Most errands require a car

Bike Score®

30 / 100

Somewhat Bikeable

Minimal bike infrastructure

Scores provided by Walk Score.

details

Frequently Asked Questions about Villages at West Laurel

Where is Villages at West Laurel located?

Villages at West Laurel is located at 5541 Olde West Ct, Richmond, VA

What is the current rent range at Villages at West Laurel?

1 Bedroom to 3 Bedroom Apartments at Villages at West Laurel currently range from $1,250 to $2,103

When is the leasing office open?

The office Hours for Villages at West Laurel are
Monday 9:00 am–6:00 pm
Tuesday 9:00 am–6:00 pm
Wednesday 9:00 am–6:00 pm
Thursday 9:00 am–6:00 pm
Friday 9:00 am–6:00 pm
Saturday 10:00 am–5:00 pm
Sunday Closed

Are pets allowed?

Yes. Pets are allowed at Villages at West Laurel. Call us today for info on moving here with your pet.

Are there any rent specials?

The current rent special at Villages at West Laurel is: ASK ABOUT OUR FREE RENT SPECIAL!.

Lifestyle Ratings

Affordability Nice Value3.2
The Villages at West Laurel Apartments are 28.6% cheaper than the average apartment city-wide.
Rent Comparison to the city of Richmond
Floorplan Lowest Price Here City Average Rent Cost Difference %
1 Bedroom $1,250 $1,628 -$378 -23.2%
2 Bedroom $1,309 $1,904 -$595 -31.3%
3 Bedroom $1,650 $2,402 -$752 -31.3%
Methodology: On 02/15/2025, ApartmentHomeLiving.com compared current rents by floorplan to 1695 other apartment communities in Richmond using today’s up-to-date pricing using the sum/count averaging formula. This data will be updated in real-time as prices fluctuate.
Rent Pricing Data as of 02/15/2025
Active Lifestyle 3.2
From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.
Rating Factors
This 3.2-star Active Lifestyle rating is based on the following features:
- Tennis Courts
- Swimming Pool(s)
- Fitness Center
- Pet Play Area
- Picnic Area
- Playground(s)
- Storage Spaces
- Patios

Floorplan	Lowest Price Here	City Average Rent	Cost Difference	%
1 Bedroom	$1,250	$1,628	-$378	-23.2%
2 Bedroom	$1,309	$1,904	-$595	-31.3%
3 Bedroom	$1,650	$2,402	-$752	-31.3%

Learn more about Lifestyle Search

Renters Reviews and Ratings

3.5

19 Renters Reviews

ⓘ How is this Rating Determined?The property ratings on ApartmentHomeLiving.com are created using a 5-star scale that includes average renter review scores combined with building ratings to determine an overall blended property score.

Building ratings are based on a community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

Sort by:

1 2

Showing 1-12 of 19 Reviews

WARNING!DONT MOVE IF YOU DRIVE!!
November 21, 2024
I have been a resident 14yrs here and have seen a lot of changes. Most notably the parking is horrendous. The solution park at the gym or rental office and walk the large community. Other solution is they will tow! Tow for being parked to the side, towed for parking in 2 spaces due to others parking being askew. They use shank towing on belt blvd!! Over 25 mins away and 200.00 fee. Never has the rental agents been helpful. I lived almost 2 yrs with a gnat infestation. They only offered pest ...
control which doesn't work on gnats. After threatening to call the county they checked my downstairs neighbor and found deplorable conditions. So bad hazmat suits and dump trucks were needed. So bad the unit went vacant over a year when they usually flip them in 2 days. They don't help at all here. My heat would not turn off automatically or get to set temp. For months they placated me asking me if my door was open or thermostat set properly. Did I mention I lived here 14 yrs. Why would I all a sudden not know how to work a thermostat. After another threat to the county it was fixed. My electric is 65.00. When my heat wasn't working right my bill was over 300 for months. It took so long to get resolved. DO NOT MOVE HERE!!! Be warned they are glorified cashiers who can only show units and take money. DO Not do it! Also my rent increased 600 over the last 4 yrs. It is normal to get a 150-200 increase ay renewal to keep you at market rates. The TRASH! OMG!. They are not solution orientated at all! It overflows badly and they say use another dumpster. Oh and we pay for trash pick up yet it only comes maybe 2 times a week. The neighborhood looks good but when you looks closer you can see where they cut corners. DO NOT GET STUCK MOVING HERE
- Property Manager Responded
  November 27, 2024
  We sincerely appreciate your loyalty to our community for all these years. We understand that you were upset that your daughter's car was towed for being double parked, however our community can't accommodate vehicles taking up more than one space and therefore we partner with a towing service to monitor this for us. Our records show the other issues mentioned have been resolved, however if you need further assistance, please reach out to our office directly.
Read More
Review from Apartments.com

DO NOT MOVE HERE
December 13, 2023
I have been here for two weeks and I have seen over 50 roaches when contacted the staff it I asked to move bc I did not bring these into this apartment and don’t want them to get in my stuff also with a two year old in the house. Pest control came and nothing has changed. They will leave you in the mess that they already had going on and you will have to fen for yourself. Also the sink was messed up when I moved it and they took over a week to come and fix it couldn’t cook bc I couldn’t wash any ...
dishes.
- Property Manager Responded
  December 19, 2023
  Our records show that your home was served and a follow-up inspection was performed with no issues noted, however we also show that a transfer was offered to you and you are in the process of moving to another home within the community. If you still have pending issues, we'd love to connect in order to work towards a resolution. Please reach out to our office at your convenience.
Read More
Review from Apartments.com

Do not move here
April 19, 2022
The office staff is unhelpful and hard to reach via phone. The community is dirty and has no upkeep. The hallways are never cleaned. The appliances and apartments are old and need major upgrades, especially the bathrooms. The bathrooms do not have proper venting which creates a lot moisture and could leave to mold. The carpet needs to pulled up. Maintenance requests take over 24 hrs. and most of the time is just a quick fix. For the price you can find something better.
Review from Apartments.com

As someone that lives here now
October 13, 2021
30 and counting without a working AC system. It's cooler now and bearable but broke during summer. They won't give an estimate as to when it will be fixed. Management changed hands last year and it has been problem after problem. The maintenance guys are good people and do what they can, but even they voice how frustrating it can be.
- Property Manager Responded
  October 22, 2021
  Thank you for taking the time to leave your honest feedback. Our records show that your AC unit was replaced on the 19th. Please feel free to reach out directly to our office if you are still experiencing any issues.
Review from Apartments.com

Noise!
June 22, 2020
I have lived here for almost 2 years come August. The first year was fine; however, recently my next door neighbors play their music extremely loud, at least 3-4 times a week at night. It is so loud, my walls vibrate. Note, the walls are not thin, they just have their music THAT loud. I have notified the leasing office via phone and email approximately 10 times, maybe more. Every time they said they have spoken to the tenants and taken necessary steps, but NOTHING has changed. All they do is send ...
mass emails to the entire community and say “please be mindful of your neighbors when playing music in your apartment and parking lot.” If you are looking for a peaceful place to live, I do not suggest you move here.
Read More
Review from Apartments.com

Do Not Move Here.
January 10, 2018
The majority of the office staff isn’t very helpful no matter how simple the task. The maintenance staff is incompetent at best. They take forever to even come look at a maintenance issue much less fix it. Their tow policy is backwards. The only thing I like about living here is the location. I can’t wait until my lease is up.
Review from Apartments.com

Nickel and dime villages
December 6, 2017
I lived in these apartments for a couple of years and the lease cost went up significantly every year. I had continual issues with insects (spiders & stink bugs primarily) and the apt was drafty. You could see gaps in the windows and doors but they claim they replace things. When I moved out they charged me for small dents on appliances, that were already there, like they were brand new but are at least 10 years old. They also charged for light bulbs that were never even there when I moved ...
in. They appear friendly but will try to find ways to empty your pocket with a smile on their face.
- Property Manager Responded
  January 3, 2018
  We are happy you have chosen us to be your home for the last couple of years! However, we apologize if you feel our rent is too high. We would love to have an opportunity to sit down with you and explain your bill in detail-this way you fully understand everything you are paying for and realize living here provides you with the most bang for your buck!
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Unhappy Tenant
November 24, 2017
When I first moved to the Villages at West Laurel in December 2015 I was very happy. Now that I have signed my 3rd lease, I can not wait until it is over so that I can move to a place that is more concerned with my safety and the safety of the other tenants. I recently went through a situation where the heating panel in my apartment pretty much exploded and when I explained and showed the office staff proof of what occurred, they blew me off and only explained what normal procedures are usually ...
taken. Not only was I endangered, but I had to sleep in the cold on the coldest weekend Richmond has seen this fall. The office staff and property management are the worst and I would not recommend moving here......AT ALL!! I pray that this year goes by quickly!!
- Property Manager Responded
  December 7, 2017
  I would like to apologize for the experience you have had in our community and would like an opportunity to make things right. We at Bell work hard to provide residents with Hassle Free Living in a place they are proud to call home and would like another opportunity to do so for you. We understand how frustrating this can be to sleep in the cold. This is certainly not up to Bell's high standard of excellance. We would love to hear more about your experience so that we can work on turning your 1 star experience into a 5 star experience. Please feel free to call us or stop by the office. We look forward to hearing from you soon. -Kathy, Bell Reputation Team
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Affordable and Convenient
January 22, 2017
Love that staff and all the amenities! I have been here since August and everyone I have come across has been more than helpful and gracious. I would recommend this property to anyone looking for a home that is centrally located and well managed. Did I mention they have two pools and a fitness center with plenty of cardio equipment?
Review from Apartments.com

Ugh!
September 21, 2016
Paying way too much for what comes with the stay here. Maintenance takes too long. The walls are thin, I can hear my upstairs and side neighbors all day long. I can hear when they wake up, take a shower, use the bathroom and get ready for work. Also, THEY HAVE ROACHES! THE ROACHES ARE HUGE, BIGGEST I HAVE EVER SEEN!
Review from Apartments.com

Staff is rude, bugs
June 14, 2016
When I first moved here I loved it, but it's also my first apartment. The maintenance team is very fast in responding to tickets I put in. Since spring there has been countless bugs in the apartment (ants, earwigs, spiders). We are not dirty and our apartment is very clean and we only eat in the dining area. We also live on the ground floor (probably the source of the bug issue). The problem I have is with the staff in the office. We were late paying our rent and we had to pay a late fee. Granted ...
I get that we were late we have to pay extra which I did not mind at all. We receive an email on the 9th at 2:16 p.m. saying pay by the 9th to avoid court cost on the 10th. So that's exactly what we did. We dropped 2 money orders off around 4:40ish that same day. My boyfriend even asked one of the staff members was this the payment box. On the 10th a court fee was added and our money orders were not processed. I called the 11th which was Saturday to see what was going on and spoke with Crystal who said she would email the manager. Guaranteed manager would call me first thing Monday morning. Monday morning came no call. So I called and spoke with Amy. Amy tells me she didn't check the box on Thursday which was the 9th, and then continues to tell me I need to pay $170 extra (court fee) because they wont process my payments without it. I shouldnt and I WONT pay anything other than what I already paid because I did what I was supposed to do. I went to the rental office and asked Amy about the 9th day policy. She agreed that was there policy but continues to tell me she will see what she could do for me. If your policy is to pay by the 9th to avoid court fee and thats what I did what are you doing for me except abiding by YOUR policy. Like I said I get it I was late paying I paid the $70 late fee, but this extra $170 is ridiculous. I called corporate they have yet to call me back. The staff is friendly when you are contemplating moving in, but once you are in their apartments they show they don't care. She was not empathetic or she did not apologize for not doing her job by getting the money orders out the box and processing them on the 9th. I will not be renewing a lease here. Their customer service sucks. Overall the apartment is okay except the bugs. Maintenance is great. Oh and the walls are thin.
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Current Resident 6 mos in ready to move
March 23, 2016
I've been in my apt for 6 months & I absolutely will NOT be renewing my lease. For 2 main issues I've put in 4 seperate maintenance tickets for a simple fix. Needed to call emergency one night, no on answered for over 2 hours. Finally they come to the apt at 1am on a week night & the only fix is to turn my ac off for the night until tomorrow. The maintenance men rarely ever complete your request the first time, no matter how simple & aren't respectful of your place. I've had mud tracked ...
throughout the main living area, a back door that won't lock for 6 months, when fixing my toilet leave the stuff on the top in my floor, leave the AC running all day & leaving my windows open. I needed emergency maintenance on another occassion and was NEVER able to reach someone until the next business day because the office phone wasn't working & the emergency phone # is the exact same as the office, convenient! My office voicemails are never returned the same day no matter how early I leave the message. I was called 3 times to let them in for an issue within 2 mins. I advised they needed to call the other leaseholder before entering as I was out of state. Instead of calling him, they let themselves in the apt & in the bedroom he was SLEEPING in & started to spray paint the ceiling!!!!! Save yourself the HASSLE, this is NOT hassle free living!!!!
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Nearby Schools

Dumbarton Elementary

Henrico County Public Schools

9000 Hungary Spring Road

Public School - Grades PK-5 (598 Students)

In Attendance Zone1 minute drive / 0.4 miles away

Brookland Middle

Henrico County Public Schools

9200 Lydell Drive

Public School - Grades 6-8 (1074 Students)

In Attendance Zone5 minute drive / 2.4 miles away

Hermitage High

Henrico County Public Schools

8301 Hungary Spring Rd

Public School - Grades 9-12 (1717 Students)

In Attendance Zone1 minute drive / 0.4 miles away

School data provided by GreatSchools.

Points of Interest

Time and distance from Villages at West Laurel.

Arts Museums and Landmarks

The Byrd Theater

2908 W. Cary St.

13 minute drive / 6.49 miles away

Museum of the Confederacy

1201 E Clay St

18 minute drive / 8.45 miles away

Shockoe Slip

12th and Main St

19 minute drive / 9.25 miles away

Big Box and Retail

Kroger

9000 Staples Mill Rd

1 minute drive / 0.36 miles away

Target

9001 Staples Mill Rd

1 minute drive / 0.48 miles away

Aldi

8951 Staples Mill Rd

1 minute drive / 0.52 miles away

Colleges and Universities

J. Sargeant Reynolds Community College - Parham Road Campus

1651 East Parham Road

5 minute drive / 2.49 miles away

University of Richmond

28 Westhampton Way

9 minute drive / 4.57 miles away

Virginia Union University

1500 N Lombardy St

14 minute drive / 6.59 miles away

Groceries

Kroger

9000 Staples Mill Rd

1 minute drive / 0.36 miles away

Aldi

8951 Staples Mill Rd

1 minute drive / 0.52 miles away

Hospitals

Henrico Doctors' Hospital

1602 Skipwith Road

5 minute drive / 2.67 miles away

Bon Secours St. Mary's Hospital

5801 Bremo Rd

8 minute drive / 3.86 miles away

Children's Hospital Of Richmond

2924 Brook Road

13 minute drive / 6.18 miles away

Parks and Recreation

Hollywood Cemetary

412 S Cherry St

16 minute drive / 7.81 miles away

Villages at West Laurel has 1 park within 7.8 miles, including Hollywood Cemetary.

Shopping Centers

Staples Mill Square

Staples Mill Rd

1 minute drive / 0.23 miles away

Staples Mill Plaza

9117-9197 Staples Mill Rd

1 minute drive / 0.33 miles away

Staples Mill Marketplace

9050 Staples Mill Rd

1 minute drive / 0.39 miles away

Villages at West Laurel has 5 shopping centers within 0.8 miles.

Rental Price Ranges in the Area

Bedroom	Average Rent	Cheapest Rent	Highest Rent
Richmond Studio Apartments	$1,344	$715	$4,884
Richmond 1 Bedroom Apartments	$1,628	$750	$6,600
Richmond 2 Bedroom Apartments	$1,904	$582	$9,914
Richmond 3 Bedroom Apartments	$2,402	$667	$9,418
Richmond 4 Bedroom Apartments	$1,180	$726	$7,250

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Viewing: Villages at West Laurel | Desktop Version | Listing Updated: 02/15/2025 | AHLPLA

Villages at West Laurel Apartments

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