Villas at Riverside Apartments

by with a bucket of paint and covered all visible water damage without identifying the water source. I was constantly feeling unwell and continued reported musty smells, but of course nobody was able to identify what I was reporting! Eventually I noticed there was some odd growth on the master bedroom baseboards so I reported it and requested an inspection. My request was denied immediately, I was told I could leave without facing fees (They gave me just shy of 2 days to decide on this with a small child and a pet) or inspect on my own. After providing them with a professional report and test results which detected mold growth, they reimbursed the cost of testing and we agreed that a licensed professional would replace all damaged materials and inspect further. After repairs were "completed" by their contractor and the same staff member who initially covered the damage, only two out of the three damaged baseboards were replaced, leaving the repairs we agreed on incomplete. Upon calling them out for failing to provide all the necessary repairs we agreed on, they told me their move out offer was revoked and no further repairs would be done, which left me no choice but to relocate as someone who suffers a severe mold allergy. There are many other communities in the Shoals/Florence area that value their tenants and take these things seriously. As other reviews have stated, staff members ARE rude. They will cover up for each other and, take little to no responsibility when they make mistakes, this goes from property staff up to the Jr vp of the realty company. If you choose to rent here document all conversations, make every request in writing so that they wont suggest "zero trace of your complaints", (like they did to me!) take photos, know your rights as an Alabama tenant and advocate for yourself regardless of how inconvenient it is for them.

taken up bird watching relaxing with my cat. Abundant peace and calmness here. It’s also close to anywhere I want to go too. The apartment is well insulated. Bonus, my electric bills have been the lowest ever in my life. Management and maintenance are top notch too. A+! They actually want to help you and every interaction I have had, has been with politeness and a smile. Definitely check them out.

my side of the story but did ask me if I was sure it was just me & my daughter living there, like I am lying to her. We have told all of our family & friends to not even come here to visit us. And on top of that, the downstairs neighbors argue....a lot. And curse....a lot. And their dogs bark.... a lot.

are satisfied and comfortable. The location is also awesome because its in between Muscle Shoals and Florence. So you're very close to restaurants and shopping, but have a home away from the city. If you're looking for the best spot in the shoals, go say hi to Amy and Kelly, you won't regret it!

shopping and dining. My overall experience with management has been easy and comfortable. They truly care about your experience as a resident which made my move-in day A+ I am very pleased that I chose the Villas because it more than checks the blocks for all my needs and quality of living. So come take a tour and see for yourself "Tranquil Living at its Best"