Align Apartamentos

were doing it, and then LEAVE the problem for the next landlord and for the tenant to then desperately try to explain to the new landlord that they are doing the same "slap a bandaid on it" cheep fixes, the last landlord tried. We, personally, have had MOLD in our ceiling since our last landlord due to the upstairs neighbor's water heater breaking- 8 weeks of an industrial grade humidifier because they "forgot" to pick it up (you pay for electricity so- they don't care)They told me for months that they "just needed approval" to fix the leak, mold etc. Nothing. Meanwhile, they are advertising left, right, and center about their new, upgraded apartments, and I have been expected to pay my rent in full and on time all through this nightmare. I've never been so happy to turn in my notice to move out! Sure, they look pretty when you move in but, they don't care about anything but making their money once you're locked into the nightmare. DO NOT MOVE TO ALIGN!!

ever answer the phone. Also, I have been doing month to month for about 6-8 months and have been paying the $200 extra month to month fee. When I called the office on July 3rd requesting to sign a 6 month lease I was told there is still a fee for not signing a year lease and that it was too late in the month to sign a lease anyway..... (I'm pretty sure you can sign a lease on any date with apartments - when you move in and sign a lease they don't make you wait until the 1st to move in.... you sign the lease and move in whenever your application is approved and fees have been paid). Either way, these apartments have been a headache the longer I've lived here and it is definitely time to look into moving to somewhere more prompt and resident oriented. I 100% would NOT recommend anyone rent here. I do not know what resident that I interact with that is happy with these apartments. ~~~A current, unhappy resident.

have Lourdes on their team and we are thankful for her.

clean, safe, place for us residents.

here, apt/community rules are enforced (no more walking they clouds of smoke just to exit my building). They have installed safety lights above all staircases, fixed all broken lights I parking areas, cleaned up around the dumpsters, and plan on repaving the parking lots this week. It's conveniently located for me to get to work in Tacoma by traveling 509 and avoiding Hwy 5, nice atmosphere, Lourdes always says hello and knows your name. It's a community more than just an apartment complex.

me from the office. Seeing that one, the police thought she was completely irrational (his words not mine) and two, that I am a resident on the property, they refused. There has been 2 murders at least 1 fatal accident and numerous, I mean numerous incidents were there has been police involvement. There is a security person who is to monitor the apartments at night but I have only seen him 3 times in the 2 years they have been monitoring the property and only after horrible things have happened. There has been continuous car break-ins and a few apartments. In the 4.5 years I have lived at this property there has been 5 managers and they seem to be getting worse. When this last manager took over my keys were missing from the office (which would have never been discovered if I had not locked myself out) and It took 3 weeks to change only the bottom lock on my door. They finally completed the lock change after an additional 2 months. Honestly I can go on and on about this place, the fact that they have one maintenance staff with 100 units or the ridiculous regulations that were not included in your lease that they try to force on residents but I think I've said enough. I have such a bad taste in my mouth from this place that I will not even live at a Trinity Property Management (the property management companies running Crystal Pointe) again in my life. Hopefully this helps.