Avalon Reserve Apartamentos

on their website and essentially nobody is working on these days so there's no one in the office to talk to. Total waste of time to try and get an apartment here,especially since their wait is 10-12 months and they've continuously extended this. Staff is also rude and very unhelpful towards the process of applying for the application.

only thing I can comment is the customer service. It is shoddy, it don't make no sense you leave a message, as they never call you back, and now they don't reply to your email. I plan on making a visit there, as I will be damned if your gonna take my money, and I didn't get the place. You can call them exactly on the hour when they are supposed to open, and they still would not pick up. I'm very disappointed. My star ratings is based on the customer service and not the facility.

In order to get into the pool you must pay a $35 deposit(returned upon moving out) to get a magnetic key fob(1 fob). Without it you cannot enter the pool. Residents are given one parking pass for each vehicle registered under a name that is on the lease, but guest parking is available in the back and just near my building. Aside from that though, the pool is fine, complex is clean, family-friendly with a high school and an elementary school just around the corner. There is a dog walking area in the neighborhood just near my building and plenty of space for children or pets to run and play. The maintenance workers are prompt & friendly and the staff always gives proper notice before inspections(Florida minimum is 12 hours). Overall, I'd give it a 4 out of 5 stars!