Gardens at Hidden Creek Apartamentos

also has bed bugs.

apart, snakes, bugs infested there were roaches when i was moving out after 5 months because my last straw was someone backing into my car in the parking lot and nothing was able to be done about it because the parking lot is so tight and small its ridiculous, also never was able to actually use the laundry area do to people breaking in and just being awefully dirty. good luck if you move here and i highly suggest that you dont.

the water and they never fixed. They also never fixed the towel rack that came out of the wall the day after we moved in. I'm worried there is mold in these walls from all the water that leaked in them for who knows how long. Now today I have another leak in the bathroom that I will have to fixed come Monday. I hope it doesn't take another month and a half. Also with that first leak they gave me 100 off the rent but should of been the whole rent as it was every other day for a month and a half! All they did was blame other tenants. Then kept saying we cant find the leak u have to get us when its leaking. Well I cant help it u take more than 10 to 15 mins to move ur butts here when u have live in maintenance men. Also rent is too much when its a shoe box u live in. They keep raising it and find more ways to get more money. Such a rip off and cant wait to move when this lease is up.

first day. They tried to say we didn't pay a deposit until I showed them proof. Now ONGOING problems. There's cockroaches. If you report they only spray the first Wednesday of every month so you can live with them for a whole month but are not allowed to spray yourself. They lie about treating the problem and completing other maintenance requests until you tell them you have a camera with proof they never did it. We have constant problems with the shower turning burning hot out of no where. The toilet, sink, and bathtub back up constantly. We've had them "fix" these problems multiple times but it never gets fixed. We had an EMERGENCY water issue with water pouring through our vent, out of the walls, and ceiling but no one would answer the emergency line. This happened 3 times before they actually fixed the shower in the unit above us. The maintenance man told us the second time "it has to happen one more time before I can go in the wall and fix the problem." We still have saggy paint where they didn't repair it after. There's not enough parking for everyone who has a parking pass. They have a community page and if you post anything negative they don't approve it. People are always posting about packages getting stolen, cars being broken into, police always here. Everything about this place is a huge hassle. Save yourself the constant headache and go anywhere else. Also if they want to refute this we have proof of EVERYTHING. Which you need to keep if you live here.

and flowers. There are cats roaming around and she is trying to get the city to come trap them. It takes time. The apartments are fairly quiet. I feel safe here. Never had a car break in. It is convenient to the highway and not in a congested part of town. The rents are reasonable and the place is pest free! I can handle some spiders and ants. All the other places I looked at had bed bugs and roaches. this place is nice! Christine takes care of the place and her residents. Be respectful and you will get respect back!

from out of state. I removed my parking tag from my mirror so it wasn't in the way of sight-seeing. When we arrived to the apt at 6:30pm we carried in our groceries which took about 10 minutes. In that amount of time my car was towed, costing us the rest of the evening, my nephew not seeing fireworks, and $300. All because my tag wasn't displayed for 10 minutes. When I went to confront the office this morning I was met with an immediate attitude and blame. Christine raised her voice at me right off the bat, and waved her finger at me continuously throughout the ordeal. She has a complete lack of human empathy and compassion for others, and just kept saying it was all my fault. Which yes, I realize I should've displayed the tag, but there was absolutely no reason for my car to be towed. She was completely disrespectful and does not need to be in a customer service position. Instead of going after me perhaps they should be trying to stop the real problems around here. Crime. Car break ins. Leaking pipes and mold everywhere. Extremely noisy tenants. Staff that is never available. Feral cats are everywhere on property. The security company they hired literally laughed one night when i flagged him down to say someone had just entered my apartment and ran away when i confronted them; his response as he ate his muffin was "you should keep your doors locked at all times". I will go far beyond not recommending this place to potential future residents. DO NOT MOVE HERE!! We only did because we came from out of state and didn't know any better. As I told Christine that this was no way to treat a resident, and that I would be documenting this on social media, she wanted me to make sure that I mentioned my tag was not displayed for those 10 minutes. I feel that I have made that adequately clear. Again, do not live here. There are lots of nice places on the west side of town and up north.

ago. 30 phone calls to the office and I'm still waiting on my deposit. Mark my words do not stay here if you are military.