Genesis Village Apartamentos

it broke (two weeks later), they sent two repairmen back. The next day it broke again and at this time I’m frustrated and ask for a new dishwasher. “We’re not going to spend the money on a new dishwasher. If your sink broke, then we’d do something” is the response I got. Just rude and inconsiderate. Terrible customer service and here I am still waiting to wash my dishes while it broke for the 3rd time this month. Now they say wait over another week for the part, we’re not spending money to replace the dishwasher. They also no longer replace the HVAC filters for you with the new manager and say it is now the tenant’s responsibility. The new manager also now charges monthly fees to extend your lease, if it is an extension of less than 12 months. Overall, the management does not respond to issues like you’d expect with a luxury building. Everything is done on the cheap and they don’t care about customer satisfaction.