Northern Pines Apartamentos

countless maintenance issues, one of which a maintenance man walked into my bedroom at 7 a.m. without knocking or announcing his presence, and one of which they never resolved and blamed us for even thought we had only been there one week. I had to deep clean upon arrival because it had not been cleaned properly when we arrived. Management is rude and tried to walk all over us numerous times. They listed our unit as a “2 bed” apartment when it really is a one bed with an office space that they claim is the second bedroom. There is no closet in the second bedroom and when I brought that up, management said “well not everyone needs a closet”. Hallways were disgusting, neighbors are huge weed smokers which wouldn’t be a problem for me if it didn’t seep into our apartment and make it smell as well. This place clearly meets the bare minimum with “legally” running this complex and has no compassion for residents. I could write a novel about all my complaints about this place. However, I will just recommend looking elsewhere.

"luxury." At least in my unit, all of those "luxury" features are pretty outdated. Rent's went up $20 every year.

told the new tenants weren't moving in until 9/7. But I was not told I was financially responsible for that 1st week in September. So I was charged for that first week. Grrr. I paid. $250 fee to have a dog. Because it's a fee you don't get that back. Grrr. I got charged a $34.68 for re-rent advertising charge - a although it was resented from a waiting list. Utilities services Is who takes care of your utilities, they charge a $10 Move In fee AND a $15 Move Out fee. Oh and they charge a $4.50 monthly service fee. Grrr The security deposit I paid when I moved in was $500 my check today was $281. So my advice it read everything carefully, when you move out, what ever conversations you have with management record it or have it written down. I had such a good experience there until this. They certainly get you on fees and charges etc.

learn you get a lot of bang for you buck. The central air/forced air heat work incredibly well, and the hot water is almost too hot and never runs out. Oh, and having a dishwasher, and washer/dryer in unit is fantastic. Our lower unit faces Memorial Dr (STRONGLY recommend a unit that faces Memorial) so we don’t even feel as if we are in a complex. We have a big lawn where our dog can play, and we can park our car right out front during the day.

I called management 2 weeks after moving in to let them know that people were walking their dogs passed my apartment and leaving poop in the area. The first few weeks I even picked it up myself as to keep the area clean. Several months later I get a threatening email from management telling me if I don't pick up the poop they will fine me. I called them immediately to explain it wasn't mine and come to a resolution, but within 30sec of being on the phone the manger told me she didn't like my tone and hung up on me. I again attempted to call them on 3 different occasions but they would not answer the phone. I was then made aware that they were having staff come to my apartment while I wasn't home to take photographs outside in some attempt to collude me with the poop. Issue is my dog stays on a leash when she goes out, I checked and none of the poop was anywhere in the range of where she could reach. So I then went directly to the admin building where managment is at. I asked for the manger, and simply explained to her the information listed above, however again she did not want to hear it. She Said that I could not talk to her like this and refused to engage in any type of dialog so we could come to a resolution. So they were pretty much threatening me and harassing me for something I had no hand in, and when I tried to resolve it in a civil manner I was told that management didn't want nor have to speak with me? Moral of the incident is if I was you I would wholeheartedly recommended you find a different apartment to stay at. The treatment and harassment I received from staff for something that could of been resolved with a simple conversation is scary. Just think if it were actually something big or of consequence that had happen. I'm not trying to sway you one way or the other just that the anxiety they put me through just really isn't worth it, trust me, and please read the other reviews because im not the only one

before she moved in. Some times the patio doors will flood in the winter and management is reluctant to do anything about it. They are also selective about which rules they actually enforce as there is always a smoke smell filling our hallway in a 'non-smoking common area' and there is usually piles of dog poop on the lawn in front of my building. The first floor is very dark and the walls are paper thin. I have overheard multiple conversations from my neighbors in the apartment next to mine. Definitely over priced for the quality and also for having to deal with the manager. Most of the time if you leave the manager a voicemail she does not bother to call you back, nor will she even bother to respond to your emails. So 'open 7 days a week' is completely irrelevant when the manager doesn't even bother to contact you back. Definitely would not chose to live here again.

taken care of. After living in a few different apartment complexes, I was sad to move to a new city and have to move out of this complex. I'm giving 4 out of 5 stars, because 3 of 5 should mean average. This complex definitely is above average, and the staff was very accommodating, whenever I needed help. There is always room for improvement, but I really had a great experience here! If you can afford a little bit higher price than other apartments in the area, I would definitely go with the complex. You will have quality units, appliances, and management.

continued to deny anything we gave to them, giving us no clear reason to why they were doing so. Each person we talked to just kept getting ruder and ruder to us, when we were just trying to understand their reasoning behind denying our applications. After a final very rude conversation over the phone with the property manager, which ended with her yelling over the phone, we have decided to continue our search elsewhere. We are just two quiet college kids who were looking for a nice quiet apartment to rent while we both work and go to school full time.

recommend based on this alone. It made the space not enjoyable to live in.