Oak Forest Apartamentos

do anything to fix the root cause of the problem. Other than that it’s fine. You get 2 pools! Oh but you need a wrist band to go. Definitely worth the price.

keep the show running.

definitely move back once I’m finished with nursing school..

I'm stuck looking for another place with less than 2 weeks to spare. Awful customer service.

so they could keep our already paid fees (to which they could show no proof that he had bad credit like they said), accused my father of illegal actions, and consistently cut him off and didn’t allow him to talk. I have not heard any good things about the office staff. this is a shame because i genuinely liked the apartment location and look. NOT WORTH IT. money hungry and will not help you, they do not care about you.

the water and said that if it wasn't going to be fixed soon that a dark spot would appear and that I should not be liable for it. The manager told me that I was showering too close to the the shower head and that was the reason for the water escaping out of the shower. WHO showers that close to the shower head like really?! After I explained to her that My roommate and I do not shower like that. She than said she would have them install water stoppers so the water would not leak on to the floor(something that should have been done before moving into this unit). She also said that they would fix the crack in the wall. 2 months went by and a dark spot appeared before I called to see when maintenance would come. I called every day for a month until one of the office workers told me "LOOK WE HAVE A LOT OF OTHER RESIDENTS WITH BIGGER PROBLEMS THAN YOURS SO WE WILL GET TO IT WHEN WE GET TO IT!" and hung up on me. I called her right back AND WENT OFF we argued back and forth until I got so angry I hung up the phone. While on the phone I threaten to contact corporate about the severe lack of professionalism and care for their tenants. She also mentioned that they had no record of me asking to get anything fixed and that they are not liable for water stain that developed on the floor. After about an hour Maintenance came and installed the water stoppers and just painted over the crack in the wall. They also have a huge raccoon issue because if the little "creek" behind some of the units and I'd suggest picking a unit away from the water because you'll have serious bug issues. I'd say choose something that can be easily seen by drivers passing by because they tent to keep that area looking nice to draw in future renters. Hope this review is helpful!

sure there were no stains or smells since we had pets. Then Lyne explained to us that they ripped out the carpets because of stains they apparently found with a black light and charged us for the extra three years they were supposed to get out of those carpets. Unfortunately since we moved far away, there is no way to verify they actually removed the carpets. When I called up to dispute the charges, I was treated incredibly rude by Lyne, which is ironic since other reviews indicated that Nancy was the difficult one. At the end of the conversation, Lyne essentially told me I was out of luck and hung up on me. What a great money grab. Send an ambiguous bill, threaten collections, then act like a child and hang up when you try to dispute charges.

$40 due from the first day we moved it. When we asked to have that explain, they couldn't and we still don't know what it is for. The assistance manager tries but she gets thrown in the middle and it becomes a battle of "he/she said" They need to all be on the same page and they are not! My husband and I have lived in apartments for many years but Oak Forest has been the most difficult to deal with in the end. They wait till you move out and throw all these "charges" and "balances due" at you with no documentation or notices to back them. Keep all your receipts and watch your account closely, they don't process check for something over two weeks.

plus! I have moved a LOT in my life time and have been to multiple apartments. I am super happy with my decision to live here!