One Belmar Place Apartamentos

this time, but they never answer the phone. Finally we were able to get someone. They told us they would have to repipe our entire apartment AND wanted us to continue to live in it. I was told by one of my family members that they were not allowed to charge us rent. We went in and told the office about this and THEN they agreed to not charge us rent. We had over 30 service requests before they agreed to let us move apartments. We had packages stolen from our mailroom. When we went in to ask for help with this the office, the office people laughed in our faces and we were super unprofessional. I have never been treated so poorly in my life. I would NEVER let anyone I know live here.

anyone could have gone in or out of the apartment. Fortunately we found our cat (hiding under the dumpster on the opposite side of the complex) but our faith in the leasing office and the maintenance team was completely lost. They put us in a very uncomfortable situation and when I told them that our cat was missing and explained the situation to them, I was told 'what do you want me to do about it'. This group of people is incredibly lazy and they could care less what happens to you, your pets, your possessions etc, as long as they get paid. After a lot of pressure on the corporate team (Lincoln Management), we were able to get them to agree to let us out of our lease on July 2nd. To make matters worse, the day that we turned in our keys, the management team changed without any warning. We were expecting to have a seamless transition while moving out but instead were informed that they did not have access to previous paperwork and could not confirm our move out date. As I am sure you can imagine, it's incredibly unnerving to already have another apartment leased and then be informed by your previous apartment complex that you owe another 2 months rent before you can turn in keys. I went into the leasing office 3 weeks after we moved out and was informed that they still had not processed the apartment or processed any of our move out paperwork. For this reason they were still charging us for the apartment. I explained to them that it's ridiculous to continue to charge us for a place when we turned the keys in weeks prior, however this didn't seem to resonate with anyone. I have called the leasing office countless times but not one time has the phone been answers or my calls been returned. The company still owes us an additional $700 (excess rent charges and deposit) however they are refusing to communicate with us.

The location and the need for an apartment immediately are the only reasons I rented from here. I wish there was a loophole in the lease saying that because management switched, I could get out of my lease. May talk to a lawyer