Raymond Apartamentos

fixed after weeks of maintanence requests and back and forth, and others were never addressed at all. These are the pictures from the inspection prior to me moving in. 2. The unit above mine’s bathtub wouldn’t drain, so they drilled out a massive hole in the ceiling of my bathroom, which covered my entire room with drywall dust and debris. I had to wash and clean my entire unit at my own expense. 3. The front door to the apartment had a broken lock, and it took them over a month to repair it. 4. The doors and door frames are made of wood and will swell in the summertime. This causes the doors to jam within the frame, and caused me to be locked in or outside my house multiple times before they repaired it. At one point, I was locked out of my house for 30 minutes and they refused to send an emergency maintenance to fix the issue. Also, all the door handles are very old, worn out metal (probably brass) and will leave a metallic smell on your hand that’s hard to wash off. 5. They installed a new internet service for all tenets, and claimed that they would only charge for it when the lease renewed. They then billed me for it immediately, which I had to fight to remove. 6. There are many more smaller problems, including noise/ laundry / frequent lack of hot water in shower / etc that would be too long to list here. 7. I was not going to post this review, but this was the straw that broke the camel’s back. The management company made an error on my rent tax certificate, but after fixing it - the accountant Lane Johnson refuse to send me the corrected copy unless I pay her a $25 “admin fee” for emailing the pdf. They did not disclose any sort of admin fee in the lease, and claimed that they don’t have to. Who knows what other fees will they decide to charge without telling you or making note of in the lease? $25 for an email.