The Village Apartamentos

management really brings this place down 3/10 recommend

of my lease they tried to tell me I owed another months rent because I did not give them notice. When I reminded them I had given notice not just once but twice, they said it was not a written notice. The lady preceded to scream at me over the matter. So I walked out. A year later I get a negative report on my credit score for a past due debt. They claimed I owed $145 dollar cleaning fee. I have never received a bill from them for a cleaning fee.

filter. Yuck. Seriously, these people are cheap. It especially shows with their personnel. The lady who runs the office is a jerk. Every complaint gets anger thrown back at the client with accusations of not doing something right or not complaining to them enough so that they could have helped out earlier (as if I'd ever want to). Please keep in mind that I am a rather polite person with a long history of experience in sales with customers. I treat people right. That doesn't matter to her, though. She speaks like she is trying to prove that the client is a moron. I've had specific trouble with receiving packages. After a long history of having packages sent to my apartment and getting confused when many would never show up, I decided that there was a thief. I changed to a different apartment (at an upgraded fee) and started having my packages sent to the office, as they suggested that I should, very specifically. Somehow, that became a problem for them. Despite only ordering products from the internet very rarely, that wasn't good enough for the manager. She told me that I can only have small packages delivered to the office. What a joke. The large ones are the expensive products that need serious protection. Recently, she even went as far as to tell me that I should be sending my packages to my apartment, as if it was weird for me to send them to the office at all. This was even for a very small package: a bubble envelope. I told her my history with the issue, and she simply started her routine of trying to prove her clients wrong. Remember that the people in the office were the ones who told me that I could have packages sent there to solve all of my delivery problems. For the price, the apartments are decent quality. The problem is in the people in the office. The unfortunate cost of living here is in getting angry occasionally.

a game room, exercise equipment and a great pool. I love all my neighbors too.

no customer service whatsoever. Try a terrible experience.