Tristan Estates Apartamentos

I didn't know who was going to be in the entry. When we left the apartment, they charged us for very tiny cleaning fees when it was barely dirty, took 2 weeks to respond, and we still have not gotten our security deposit back (it has been over a month). They also give you the minimum time when they schedule tours. Bulbs were always out in the whole building, so it was half dark inside. We also had several problems with most of our heaters, but maintenance always came really fast. Overall, my star rating is how I feel and I just want to share the experiences I had while living here.

in my bathroom sink broke. There was a rodent of some kind living in the walls of my bathroom. It would make noise all night, but no one would come out to investigate at night, so the creature disrupted my sleep for two weeks before the animal moved out on its own. At one point the empty apartment next to me had what I can only assume was a homeless woman squatting in there. She would smoke in the apartment and have screaming conversations with herself throughout the day. I kept my apartment incredibly clean, but since I had pets I was required to hire a professional cleaner (which they did not notify me about until a few days before the end of my lease). The copy of the lease I had only stated I would have to hire a professional cleaner if there was excessive wear and tear. I did not have the time to hire a professional carpet cleaner in time, so they assured me they would take care of it and it should cost about $60. They ended up charging me about $140 to clean the carpets plus an additional $225 for other assorted cleaning. They do not care about their tenants, so do not expect to have anything fixed in a timely manner and do not expect to get your full security deposit back no matter how much you clean.

they should be more considerate of those living here currently and limit it to once a week on a Saturday or something. its soooo frustrating