Alto Highland Park Apartments

and refreshed I was told that the other tenant never hung any art on the walls and didn’t have much furniture so they didn’t need to do anything! I mentioned how bad the wood floors were and their answer to that was that there used to be a tenant in a wheel chair so that is why the floors and walls were in bad shape. They were not going to fix any of the cosmetic damage to the unit. The apartment was very dated. Nothing like the model apartments that leasing shows. The bathroom looked large but most of the drawer fronts were fake and didn’t open. I stayed because it was temporary housing for me and at the time there weren’t a lot of options. My unit flooded twice. I took a video with the water pouring into the unit and still got nothing from maintenance except they would look into it later. When it happened a second time I had to pitch a fit to get a repair. Noise was a huge factor being on the first floor. The larger units were above me and because this property is in HPISD there a lot of kids. A family of 5 lived directly above me and the noise was 24/7. I could hear the running, screaming and crying early every morning. The walls are thin and you can hear conversations from the adjacent apartment and even from across the hall. Lots of dogs running around and I even witnessed several peeing in the carpeted hallway. The elevators were frequently out of service. The call button for deliveries didn’t work the entire time I was there. The parking garage had water and sewer smell so it was not very pleasant. What I can’t figure out is how they can get the rent prices they do when the property is dated and not well maintained. If you don’t have kids that need the address for HP I would not recommend. Having a Whole Foods across the street is not enough to make living here worth it. The price is way out of line to the quality of living.

vandalized and burglarized with a few days (July 2019) of each other including one resident who found a large knife left in the car. While the perpetrator/s are unknown the fact that countless individuals have access codes to the buildings is troublesome. Disappointing is the fact that the management took no steps notify residents in a timely manner and only after the Highland Park Police requested footage from the cameras was it revealed the cameras were not working. While the management did replace the cameras, and sent a notification after numerous complaints from residents, the spirit of resident well being and safety is not authentic. Regarding the remodeling, substandard, beautiful hardwood floors replaced by laminate, old appliance remain in updated units with no plans to replace. Most of the current issues could be addressed with proper and caring management. As a prospective resident I would press the leasing agent on safety concerns, the odorous smell of rotten trash, poor performing HVAC (old), and general condition of the property, dead or missing landscape, dirty windows, and on and on. Pay attention when walking the property. On a positive note, the location is great, and perfect if you want to have your child attend HP schools.

than airplane noise.

oriented people.