Mountain Valley Apartments

refrigerator went out and they told us that it was our responsibility to buy our own refrigerator part of the complex building was falling apart hitting my son's window and I reached out multiple times could never get a hold of anybody they never answer the phone lazy people very ghetto trash everywhere they do not keep up with the complex please do not move here or you will be sorry and have so much trouble never ever again worse experience ever

they have done pest control like 3 times but now we have big cockroaches. I thought it would only be one, but every time we kill one, another one appears in the next few days… I also saw a mouse!!! And they did come to put bait around, but we still can’t find the mouse… all of our windows are OLD!!!!! The downstairs window has a tile literally coming off of it, and both of the bedroom doors shake!!!! My baby brother is scared to sleep!!! Like I’ve said before my window is broken to the point where it leaks!!! It is a roofing problem! We fortunately don’t have problems with our AC, if we did we have good working ceiling fans! They are able to fix some problems, but they for sure need to prioritize some over others!!! I can’t continue to sleep in my room like this!!!!! Also I will mention because I saw a review about this and we can relate, we weren’t able to see our apartment until AFTER we signed the lease! They promised us that our apartment was ready and it definitely wasn’t! We didn’t have a stove, a door to our half bathroom, our sink’s disposal didn’t work, and the dish washer looks shredded at the bottom (it still is like that to this day!!) We also don’t have a peep hole which I feel is needed! But we were able to fix that with a doorbell camera. It took them over 2 weeks for us to move in!!!