RiVera Townes Apartments

- Proactive pest management is nonexistent under this new management now. They also did not know how to resolve the millipede issue. - The landscaping and lawn maintenance is inconsistent and poor in service. The community looks unkempt now and weeds are growing everywhere. - dog waste is all over the sidewalks and roads. Wish there was more regulation on this. - work orders are now electronic but they go without responses and are often deleted altogether. - Property management is not on-site (actually not even in the state) and it’s difficult to get in touch with them when you need them. Communication is rare and impersonal. Pros: - the neighborhood is very quiet, despite being filled with professionals, families, and folks with dogs. - the community is close to many shopping outlets and food sources. Though the pros are compelling, we’ve come to realize that this complex is so not worth the price. This community had such promise, and it’s a pity to see how quickly something lovely can turn unsightly and unpleasant. There are other options around here. This city is growing fast, so explore other options— there are many. A lesson to the owner, not everything should be automated—-especially at the expense of quality, safety, and comfort. You should have kept the previous property management group. We will certainly not be renewing a lease under this new owner and property management group.