Serrano Apartments

deadlines. When I went to to the leasing office to submit my application, they were more than willing to explain any information I was not 100% clear on and willing to work with me to provide the application fees and holding fees on the same day. They made such an impression on me that I do not doubt that I will enjoy my time here (fingers crossed).

seem to fail on a weekly basis. The only positives I have are that they cap the utility bill and they have roomy closets.

any maintenance emergency, the management will not tend to it unless you contact them numerous times and will get back to you in 2 months— if you're lucky. The only redeeming quality about this apartment is its price for being in Arlington, but there are much cheaper (and better) apartments in the same neighborhood. Overall, if you like living in a dumpster-like apartment with an incompetent management that berates you, this is the apartment for you. If not, spend your hard-earned money at a better apartment.

weekend because it becomes a community parking garage. Walls/doors aren't sound proof, so if you are talking in your apartment, the apartment next door will hear you. Have the oldest furniture and curtains. Refurbished the first floors to appeal to potential renters, but it is only for show. There are no public trashcans, and they got rid of the nice resting bench outside for no reason. And lastly, out of all apartments I have viewed this is the only apartment complex I have seen that does not have a lobby. There are two buildings and there is no lobby. In the second building, they attempted to make a lounge, but then they fulfilled their 4-years long promise of giving us a gym by changing the lounge into a gym. So the video montage is a lie, there is no lounge/lobby area. It also not a very good gym and is very open, no curtains or walls. It is next to the entrance of the building and it all glass, so random people driving by can just watch you working out. In conclusion, don't waste your money here, look around you are bound to find better. Honestly, the only reason I have stayed here is because it is what I can just barely afford currently and it is the only apartment near my work and other daily places I go.

they are very nice very professional they do you know each person by name and I soon as you call maintenance they take care of things right away.. I can't mention names but all the staff is great.. the manager she's great person and all the workers are just fabulous

here and cannot wait to move out!

complaining about package pickup service. my neighbor smokes marijuana. all hole-way and my apartment smells very heavy. and also you are like living in the same house with your neighbors. you can hear them really easy. Im about to move out anyways. Place is good overall but its just overpriced. I rent my apartment for $1,499 and to months free last year. which make $1,277 per 14 months but now they are asking me to pay $1,790. no way I will pay that. I was expecting $1,400 offer from them.