Stark Crossing Houses Apartments

months of living in the complex, I had made complaints to the front office about people playing loud booming music in the parking lot, without response or action. One day I noticed that one of the booming vehicles was the office employee whom I had contacted about my complaints. After 1 year of living at Crossgates, we received new downstairs neighbors, each of whom had loud sports cars. Their push to start engines literally rattled windows. After some time we had reason to believe these same neighbors were drug dealers, and we began to feel unsafe. After reaching out to the office multiple times about our neighbor's behavior, they explained to us that they also suspected they were drug dealers. They also stated that they did not intend to proceed with any action and that we, the tenants, were responsible for providing enough evidence for eviction. This process took months and all the while, we were concerned for our safety. Finally, a couple of months prior to moving out, I had a conversation with the assistant manager where she explained, that due to the nature of our notice to vacate, we were not responsible for paying the last week of our lease. When it came time to pay last month's rent, they failed to honor that agreement and demanded the full payment. They claimed that since they did not document the conversation, it never happened. This unnecessary false promise was the nail in the coffin. These are only among the headaches we had to deal with. Additionally, speaking with other residents, they had other managment related complaints.

renovating. In addition we frequently had to have our tires patched (3 times) over the past year because of the parking lot. If you email or call the staff, they are very unlikely to respond at all. When you do have a conversation with them face to face, they will only say what you would like to hear. Do not believe any of them at their word, and if you have a conversation with them, be sure to record it. Any commitments they make, be sure to have them write it down (possibly notarized). They only see you as an opportunity for financial gain and not a person searching for a home.

get the deposit back. I NEVER GOT ANYTHING BACK... I will wait for another month and start taking legal actions if there is any... Anyways..... I WOULD ABSOLUTELY NOT SUGGEST THIS APARTMENT TO ANYBODY.