The Residences at 300 St. Paul Apartments

to any disruptions that often happen in the building. For example, the building fire alarm, which will startle your soul out of you, went off about seven times for two days, all throughout the night and day. They didn’t apologize for this or explain why. Maintenance is poor. Either they put a bandaid on your repair, take forever to fix your repair, or do not fix it at all. Depending on your apartment, the windows do not open or the ones that do, the maintenance have to come open them and they won’t do it. The trash area gets smelly through the halls and they don’t collect it on the weekend so it piles up. The package room is a nightmare!!! There is no order. Packages are thrown around and you often have to search through numerous other packages to hopefully find yours. There’s poor temperature regulation in the apartment. Prepare to be cold or burning up hot, depending on your apartment layout. Parking is overpriced. The utilities are an addition to your rent that they provide, so keep that in mind. For awhile a lot of the elevators were missing buttons. For now, some of the buttons don’t work. Security is a joke. They’re loud talking on their phone or just staring at it. The building through the garage feels very unsafe. The gym looks nice but half the machines don’t work and nobody is coming to clean anything in it. The decor/furniture throughout the building is outdated and old. I hate living here. The minute my lease is up, I’m running out of here. This has been the worst experience. I’m embarrassed to live here. I’m definitely being overcharged. There is nothing luxury about this building. Nothing!!

elevators and common area floors especially after the weekends. You’ll often smell pot or cigarettes on staircases and in the parking garage. Management is nice some days, and other days they’re rude and dismissive. The newer staff seem poorly trained and aren’t able to do anything unless Nicole is there. They seem understaffed while trying to manage 18 floors of residents who don’t pay on time (I’ve seen notices on a quarter of the tenants’ mailboxes). When staff send emails to me, the emails are full of mistakes and it’s obvious they had no time to respond. Maintenance is handled slowly or not at all. For instance, the front doors to the main entrance were broken for around 9 months. The HVAC vent in the living room is the primary vent for AC and heat. If you don’t have one in your bedrooms, you will suffer—the small vent will not do anything and the bedroom will have poor temperature control. I believe uneven temperatures are considered a rental violation but I didn’t end up pursuing this while I lived there. On a related note, they don’t meter the HVAC like they do electric and water, so be aware that you’re paying a rate on HVAC related to your square footage and how much the entire building has used (they did not tell me this during move-in). This means that even if don’t use AC or heat, you’re paying about the same as everyone else in the building

easy for residents. For example, when you move in and out of the bldg, you will have to use the front entrance. There is no loading dock or designated parking spot for your moving vehicle. They didn't even lock an elevator for us when we moved in or out. Imagine what a stressful nightmare that would be. Also, we had some terrible tenants in the building being evicted every week, some really sketchy characters. It's a shame because the building could really be a gem but when the property management company itself doesn't care, your experience will definitely reflect it. Stay away.

not working and Wifi does not work sometimes. This lack of upkeep reflects the POOR MANAGEMENT. They will ignore your emails, take weeks to respond, and will not responsibility for anything. If you value your sleep and well-being, would recommend choosing another building. 

floors all the way down. Maintenance never came to the unit to see the damage. The security guard claimed the crew was working their way down. Yea, not at 10pm on a Saturday. Next, don’t get me started on the noise, and some of the lousy tenants, and poor management that cause, and tolerate it. The units are poorly designed, and were built with a lot shotty construction materials. The hallways smell like garbage, and the dumpster on the side of the building some days looks like it has exploded with trash. Very unsightly for a downtown apartment building. The “pool” is a not really a pool, more of a trough. I can keep going, but if you’re thinking of moving here, I dare you. Can’t say I didn’t warn you...

sensitive to fire alarms yourself, I would not recommend this apartment.

since there’s no windows in there. If you want to be woken up at 3 AM a few times a month to blaring fire alarms for no reason then this might be for you. Leasing staff will carelessly give out your personal information to anyone who asks and wont even give you a courtesy call or call to ask for your permission. Don’t bother moving here if you have a dog. They advertise as pet friendly but heaven forbid your dog, you know, BARKS, they will bombard you with numerous emails about noise complaints and threaten to call animal control. Management needs a class on customer service because they are severely lacking in that department. They’re aren’t friendly at all. They all seem like they don’t want to work there and honestly, if PMC treats them the same way they do the residents, then I can see why they always seem miserable. The walls are paper thin. You can hear everything your neighbors are doing. Walking, sneezing, laughing, using the bathroom...you name it, you can hear it. This is just an overpriced piece of garbage. Save your money and go somewhere else.