Highland Terrace Apartments

apartment. The 5 star ratings has to be staged because everyone I’ve talked to living here all feel the same.

your time and money.

THEY DO NOT ANSWER PHONES. They are horrible about getting back to you. They won’t ever give you a call back.

April 28, 2022 and still have not received the blinds nor have my cabinets been replaced. About a week after I got moved in. I went without my stove for 2 days because they didn’t turn on the gas to it. My first day I started receiving notices from the water company that they were going to shut it if, because of payments that weren’t paid in March 2021 a year prior to me moving in. Not only did I have to deal with that but my back porch stairs were broken. They finally fixed it about a month or two from me moving in. However, they did a terrible job. They are breaking and nails are coming out of the boards. They never properly did my floor boards and they are now coming up in all rooms. They previously had to come fix the bathroom floors because whoever put them down did not properly do the adhesive. They also did not fasten the toilet to the Floor. And there was mold underneath the old floor boards that was causing me to be sick for months. After that the ceiling above my fridge and washer started leaking.. I put in 3 request and they were “accidentally” completed out. After the man came to look at it he told me he was going to check with the people upstairs (they moved out) and he never came back. It has been a month of “airing out” and they have not fixed it. Even with me putting a request in. They are also terrible at answering phones. They have never answered one call of mine. I actually caught a lady listening to my voice mail and ignoring my call. I was getting threats for eviction because I paid my rent 10/31 before it was due on the 11/01. But they did not put their fee on it until 11/4 5 days after rent is due.. which was only $12. I even had credit in my account and paid it. Now they will not allow 2 cars on the lease. Only 1 per unit. I was told when I moved in I can have multiple cars, there were and is 3 adults on my lease. With 3 cars. I was told I can park anywhere. Now they decided to not allow more than 1 car per unit. Which is not in the lease.