Oak Creek Apartments

remnants of their drug use). There was also extreme water damage and warped carpentry throughout the unit. These were all major health concerns for me and dogs (ESAs). The property manager is the one who worked with me through the entire process of leasing, she knew of the unit’s condition, never disclosed it to me, and still leased me the unit. I was forced to sleep in my car after I was denied a new unit, hotel voucher, and being released from the lease. At first, I was told I had to wait at least a week before the unit could even be looked at. It ended up being longer. The repairs only began when I called code compliance. They were sure to have them done before the code compliance officer could even walk the unit. The code compliance officer asked for pictures of the unit that she then showed to the property manager and told me she was “surprised” that her team gave me the unit in that condition and didn’t tell her anything about it needing work still. I feel that was a facade because she knew about the previous water damage. If not, then she’s leasing units without doing any quality assurance checks on what she’s having people live in. I was told pest control only comes on Tuesdays which (at the time) was another week away and I’d be forced to continue sleeping in my car because I “hadn’t mentioned sleeping in my car until recently”. Corporate is only looking to “remedy the situation” as to avoid letting me out of the lease. My entire experience in this ordeal has been so subpar and traumatizing, no amount of repairs could make this property livable for me. I am still advocating to be released from the lease and any liabilities because I paid for this unit and have not been able to live in it for more than 2 weeks (since I got the keys). Please save yourself the stress and just find a better place to call home. Would give 0 stars if I could!

no bugs. The apartment was in good condition and clean when we moved in. The a/c is very cold and the shower has good water pressure. I have requested a screen for my bedroom window. That is the only flaw. The neighborhood is safe. There are no loud cars playing loud music. The apartments are well insulated between floors. We are not bothered by any noises from neighbors. There are kids who play in the parking lot, but they have good manners. I think this place is a gift from God and a perfect experience for our first San Antonio apartment. There is a beautiful dog park and a creek. Lovely grounds.

move here ask them to add one note saying that if they won't attempt the maintenance with in 5 days after complaint, ask them to remove the particular month rent so that you can see there commitment.

help. I would post the recording of the conversation when I can to show that I am not just some upset women. I have emailed the Property manager 4 times called corporate office twice, made a complaint to the BBB, and the attorney general's office. I also went in person o the office within 30 days five different times to see where my work order was. They said they were understaffed and could not work on it however they had men working on the apartment next to me for a week completing a apartment to make it ready for the next residents. If an apartment complex does not take care of it's current residents why would te take care of future residents? - just a thought. My son's bedroom window is completely cocked shut. He is only six months old. So if there was an emergency he would not be able to break the glass or break through. that is only one of the issues we have been trying to get repaired. 44 days is more than enough time to get that one part repaired. They have no excuse for this type of treatment, neglect or mismanagement.